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Home » Sen. Miriam files Taxi Passenger Bill of Rights Act

Sen. Miriam files Taxi Passenger Bill of Rights Act

Senator Miriam Defensor Santiago recently proposed a law called the “Taxi Passenger Bill of Rights Act” that aims to protect commuters from abusive taxi drivers and operators.

taxi

According to Senate Bill No. 1206, Section 3, taxi passengers in the country shall have the right to:

A. Be picked up and transported to their stated destination by any available on duty taxi driver, subject to applicable traffic regulations;
B. A fare meter duly calibrated and sealed by proper authorities;
C. A properly dressed and courteous driver who provides assistance, if requested;
D. Travel with an assistance dog or portable mobility aid;
E. A taxi that is clean, smoke free, and in good repair;
F. Direct the route, or expect the most economical route;
G. See the taxi meter;
H. Refuse multiple hiring;
I. Have the air conditioning on or off;
J. See the driver’s identification card, which shall state clearly the driver’s name and the taxi operator’s name, place of business, and contract numbers, and shall contain a picture of the driver. Copies of such identification card shall be displayed prominently inside the taxi;
K. See the plate number of the taxi and emergency numbers for assistance by the Philippine National Police prominently displayed on the side doors and other conspicuous places within the taxi;
L. A quiet atmosphere, upon request;
M. Pay the rate exactly as posted in the meter, subject to other government sanctioned fees; and
N. A detailed receipt.
Taxi drivers and operators who violates these rights shall be fined ranging from Php500 up to Php10,000 depending on the frequency of the offense.

“We need to enact a law to protect our commuting public, citizens and tourists alike from predatory practices of some taxi drivers and operators and raise the service standards. By doing so, we would establish better public perception to the taxi service industry in general.” said the Senator on the Bill’s explanatory note.

The Bill was filed on August 1, 2013.

{source} {via}

Diangson Louie
Diangson Louie
This article was written by Louie Diangson, Managing Editor of YugaTech. You can follow him at @John_Louie.
  1. Hypnosis For says:

    There’s certainly a loot to learn about this subject.
    I really like all the points you’ve made.

  2. taxi,private hire,hackney,jobs says:

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  3. diego delos santos says:

    sorry po masyado na hamaba thread di ko na mabasa lahat ng comments. pede rin paki dagdag sa batas na dapat alam ng taxi driver ang bawat destinasyon ng pasahero. ung shortest route and less time consuming. dami kasing taxi driver na sinungaling kunyari di alam ang pupuntahan. in my experience iilan ilan na lang ang mga taxi driver na matino.

  4. Ray says:

    Yung mga taxi na yan ayaw i honor yung senior citizen discount, nasa batas na nga.

  5. Look says:

    Sana isinama na ni Mirriam ang CCTV sa taxi either monitored ng MMDA or operators. kaso magmamahal nga lang lalo

  6. Iyan Sommerset says:

    They should have a provision where video evidence is streamlined for use. i.e. phone/camera/etc so it’s not just a he-said-she-said matter.

    At least until we can fit all registered taxis with GPS transponders and dashboard (and cabin) cameras and recorders.

    • wew says:

      tamatama, di naman ganun kamahal ang mga gadgets na yan eh madali namang mababawi yan ng operator, tas dagdagan na rin ng rule na pag sira ang isa sa mga gamit jan eh huhulihin at magmumulta at bawal bumiyahe para di gawing excuse na sira ang device pag may nagreklamo

  7. anon says:

    I believe the existing rules of LTFRB covers most if not all the provisions in this bill.

    But in fairness with the LTFRB, they do make actions with complaints of passengers. Medyo may katagalan din lang but they do take action. Na-try ko na magfile ng complaint sa taxi driver na namimili, after about 7 weeks, kinontak ako ng LTFRB para sa hearing with the driver and taxi operator (ayaw pa kasi agad bayaran yung penalty so impounded pa tuloy yung sasakyan at hindi maibyahe). So I went to their office the next day and explained what happened. In the end, the taxi operator and driver was fined for the refusal to convey passenger. Tiyak ko lesson na rin yun sa erring driver since I’m sure sa kanya pinabayaran ang boundary nung taxi while it is impounded.

    Ang problem din kasi ay hindi nagsasampa ng complaint ang mga nabibiktima kesyo abala lang, etc. Which is why marami pa rin ang pasaway na taxi drivers.

    Madali na rin naman mag-file ng complaint. You can even do it online at http://ltfrb.gov.ph/main/getinvolved

    Pero nasa pinuno rin yan at political will. Take for example, Davao City. If you have experienced riding a taxi in Davao, dun mo mararanasan na mismong pisong sukli sa taxi meter ay ibabalik pa sa iyo ng taxi driver, malaking kaibahan dito sa kalakhang Maynila na manghihingi pa ng dagdag.

    Same goes as well in Baguio City wherein ibibigay rin ang sukli ng taxi fare mo.

  8. abuzalzal says:

    Gusto ko si Denggoy at Bobong ang gumawa nman ng butas.

  9. Michael says:

    Good move madam senator. At least di na sinotto pa.

  10. dan says:

    Sa duterte city matagal ng ganyan patakaran dun. kahit piso lang sukli mo ibibigay pa rin sayo. Pwde mo pa machambahan sa gabi pag para mo si meyor driver mo.

  11. Benchmark says:

    If that bil is passed and enacted…give me two weeks in time…patay at tulog na naman yang batas na yan.

    Yan ang problema kasi eh…sa umpisa lang kung kelan nasa peak na usapan ang topic…pero ilang weeks lang, natabunan na ang issue.

    Have you heard the No smoking in public, may nanghuhuli pa? How about yung taxi issue receipt? Or yung Bus stop A, B and C? Tapos na ang issue, balik na ulit sa dating gawain.

    My suggestion? Patuparin nila ng todo todo yan, at paabutin nila ng isang taon…at kung masanay na mga yan, automatic na sila magbibigay ng resibo, di na yan magyoyosi in public, magbababa at magsasakay yan sa tamang bus stop.

    • nameless says:

      +1. This is the problem with our Country. Law enforcement is a joke. A law if not enforced properly is just a joke.

    • Uhh says:

      Filipino Crabs everywhere

  12. Tang I.N. Yu says:

    At befor mag a ulan ng puna mga walang alam dian sa kotse, ang rr bugati lambo ferr at maser ay hindi po premium, kundi luxury ang category dahil d po lahat ay makkbili nian.
    Besides, eto lng massbi ko if u dream on having a lambo, nadrive ko ung aventador sa nurburgring, going 200mph n ako but shit sa lahat ng shit, pra lang ako naka park sa daan ng lampasan ng nissan gtr. Ang nissan na iyan ang kinatatakutan ng porsche 911 class. And nissan gtr is not da king of the class sa gtr, its da hsv. So if u dream having a faster practical vehicle, mag helicopter na lang kau. Just my centavo of advice.

    • kikomachine says:

      @ Tang I.N. Yu
      Ulol, feeling mo madami ka nang alam sa kotse?
      bawas bawas din sa gran turismo pag may time.

    • Jimmy Nap says:

      @jakolero

      Bakla ba hanap mo? Sa gay bar ka pumunta may nalalalaman ka pang Eaton tanga.

    • wew says:

      dami palang bobo dito, ay este Tata pala hahaha

    • jakolero says:

      BASTA ANG MASABI KO LANG BAKLA ANG MGA NAG COMMENT DITO! NASA EATON AKO KANINA WALA KAYO! WALANG DUMATING PANAY BAKLA PALA KAYO! BAKLA BAKLA BAKLA! KAYA PALA ANG BADING DIYAN TINGIN AGAD SA ALIAS KO POTOTOY BAKLA BADING GAY SWARDING DYUDING IMMORAL! NAGPAKITA LANG SANA KAYO BLACK EYE INABOT NINYO!

    • nameless says:

      ^ Perfect escape. Lol. Seriously, what’s the point of mentioning names?

    • Tata says:

      So this is the site that my first born and my nephew were mad all about? I have known it a while ago while we were having breakfast and the boys were in “laughing mood”. Tata senior here, the father of junior Tata. I am Rowel Rodriguez, ECE, MS, PhD. of Pagadian now living in Urdaneta.
      My senior high school son and nephew are the “Tata” here. It’s fine with me. The boys were just trying maybe to emulate their scientist-businessman dad and uncle. That might be the reason why lately, the boys keep on pestering me questions.
      My advice to you Mr. J., and the rest for that matter, is to let go after you have posted your views. This is just virtual reality, not a boxing arena. Yugatech is not meant to be for professionals. Who knows some if not most of the comments here came from mere salesperson who are just trying to kill time. If you want to learn more you should start interacting with those in the site of various computer vendors. Later on you could communicate with the administrator for more insights.
      The boys also confided to me that they bullied a poster here before. I am sorry for that. I already advised the boys what I am telling you now and more.
      Have a nice exchange of ideas though people.

    • santi says:

      tama si @shazam, kawawa naman yung jakulero oh! humahaba na yung thread. @jakulero wag ka na rin magcomment para tumigil na rin sila

    • zhazam says:

      Children kaninang umaga ko pa napapansin larong bata batuta ninyo. Be good boys and girls. Matuto kayo minsan gumalang opinyon ng iba. Kaya nga opinyon niya iyon. Para kayong mga batang kalye na niyan. Opinyon ng isa kontrahin ng isa ano nalang mangyayari niyan. Pabayaan ninyo ang isa’t isa na malayang maihayag ang gusto.

    • jakolero says:

      @epic halatang bakla ka nene! pati alyas ko tingin mo pototoy agad! Bakit nagtanong or alam mo ba ano sa south american ang meaning ng jakolero? Oi bading hindi ang lagi mong pantasyang instrumento! Half south american ako. Baklang malandi pantasya lagi ay pototoy heheheh!

    • jakolero says:

      Ang damit ko ay pulang lacoste yong malaki na ang buwaya, at black marlboro denim. 12pm sa may malapit lang ako sa guard. Now you tell me ano damit ninyo. Kahit isama pa ninyo mga lolo lola tanay nanay ninyo na chaperon ninyo. Ang wala bukas BAKLA NA FAKE PA.

    • jakolero says:

      Kayong di ko alam sino na pekeng tao sa taas inunahan ko lang si abnoy dahil sa tono ng pananalita niya pati ako gusto niya isama sa mga iunu upakan niya. Ngayon gusto ninyo mag kaalaman? meet tayo sa eaton bukas, magdala kayo ng passport at govt issued id na patunay kayo nga ang sasabihin ninyo na names dahil sinabi ko na sino ako. Kayo ang fake. Ang wla bukas sa eaton ay BAKLA NA FAKE PA.

    • Retarded says:

      well well well, see? kahit ibang tao dito nakikilala ka kahit pa ubusin mo lahat ng alias na alam mo hehe. Oh well, ending this, baka mas lumala pa sakit mo dahil sakin hehe.

    • epic fail says:

      ^ epic fail tong jakolero. Ahaha. Nahalatang sya din yung 3 na unang nabanggit. Kahit di sya binanggit ni retarded, natamaan at nagreact. Nakalimutan ibalik dating pangalan. Ahaha hinay hinay sa pagjajakol boy. Nabobobo ka na.

    • jakolero says:

      Ang pangalan ko ay John Andrew Estioco. Research mo sa PRC, LTO, at FEU if sino ako. Eh ikaw, I am very sure magtatago ka dahil fake ka.

    • jakolero says:

      @retarded. Retarded ka nga talaga gaya ng name mo. Magtatanong ba ako abnoy kung kilala ko mga iyan ha? Abnoy!

    • Retarded says:

      si, @tata, @conchita, at @Tang I.N. Yu….ay iisang tao lang haha! sayad talaga, pinagtatanggol ang sarili. Sa pananalita pa lang, malalaman mo na haha. Oh well, why am i even commenting on this waste-of-a-god-damn-time people. taking my snack retard.

    • jakolero says:

      Sir Yu, ask ko lang kayo po ba may ari ng, ga petron sa santiago city, isabela. Just asking lang ho.
      @tata, sir kapag d ako nagkakamali, ikaw po yata yun tanging, may lakas na tumira kay wew dito di po ba? Sir kung d ninyo masamain, kayo din po ba si engr. ruel “tata” rodriguez na taga lingayen? Ask lang po. Salamat po.

    • Conchita De Ocampo says:

      @tata. Sir pabayaan mo na ang mga ganyang ugali ng tao dito sa yugatech. Ika nga, ang squatter ay always squatter… kaya pati tabas ng dila ay laging “galit at inggit sa mga nagsusumikap” na paminsan minsan ay “binabandera ang yaman”. Although pangit magbandera ng yaman, karapatan nila dahil bunga iyan ng pagsisikap nila.
      A rich man is entitled to his own opinion in the same manner as those coming from squatters’. Sad to say, “sadyang magkaiba ang pananaw ng mayaman sa mahirap”. Kaya laging gulo….

    • Tata says:

      Wala ako nakitang masama sa sinabi ni mister yu, nagkataon lang na iba ang mundo niu sa mundo ng mayayamang intsik. So kung di abot ng pang unawa ninyo ang gusto niyang sabihin, better not comment negative, dahil, iba ang mundo ng mayayaman sa level ng alam ng mahirap lang lang. Maybe never pa kayo nakatry mamuhay ng mayaman kaya di abot ng pang unawa ninyo ang sinasabi ni intsik. Yaong sinasabi niya sa cagayan, nakita ko na iyan first hand, dahil naimbitahan na ako last year ng isang former classmate na taga doon. Kilalang angkan sila at pulitiko, so hindi ko dapat sabihin. True ang sinasabi nia na bargain ang european cars sa port irene. FYI doon din ako nakakita ng mga di ko pa nakikitang sports cars alinman lugar dito sa ncr. Nanliit ako noon at prang nagmukha tuloy yagit ang mga friends ko from white plains. No offense meant, but if none of you negative commenters lives in white plains, sorry po, but super napa ka malau na masyado agwat ninyo sa kahit common family sa cagayan. They are that filthy rich, but so humble.
      Bottom line ang gusto ko sabihin ay simple lang, before kayo mamintas ng katayuan ng isang tao, tignan ninyo muna angkan ninyo, baka isang KAHIG ISANG TUKA LANG KAYO. PANAY PA UTANG TAGILIRAN NINYO AS IN SASAKYAN NINYO AT BAHAY EH UTANG.

    • Ang tanda mong JEJE! says:

      HAHAHAHAHA. Eto ang pinakaBOBONG comment na nabasa ko so far. Halatang mal-edukado si Tang I.N. Yu. Poor sentence construction, failed to raise any valid point, and event went miles OFF topic. Halatang galing sa maliit na utak. Tip lang, kung magra-raise ka ng point, kahit gaano pa kalabo yan or ka out-of-this-world, if you defend it properly, papakinggan ka ng tao. Obviously, your mind is incapable of that. Papayuhan sana kitang bumalik sa school, pero obviously hopeless ka na. :P

    • Test Driver says:

      Bawas bawas din ng kalalaro ng Racing Simulation Games pag may time….try driving a real car for a change… ^_^

    • 2b says:

      GTA V ?

    • Vinnie says:

      Pasintabi din sa mga jejemons na ang tanda na eh text speak pa rin ang gamit.

    • araf says:

      troll at its best! lol

    • Retarded says:

      ganyan ang sagot ng mga retarded. Milya milya ang layo sa topic! haha. Mas mabuti pa jan ka na sa kotse mo tumira. Worst, you are imagining killing people. Check-up check-up din pag may time!

    • wew says:

      @Tang I.N. Yu natatawa na lang ako sayo hahaha as if naman maniniwala kami sayo lol napaghahalataang 2nd hand owner type jeep lang gamit mo o cherry QQ =))

    • upstream says:

      ang nonsense lang. haha.

    • Adrian says:

      layo ka ng onti sa electric fan boy.. bawas din sa panonood ng Top Gear hahaha

  13. Tang I.N. Yu says:

    Pasintabi sa mga sensitive, but ang dapat amendahin ay ang revised penal code on modifying circumstances at gawing legal ang pagababarilin lahat ng pasaway na motorbikets, puj, taxi, at bus. Lahat ng nag dradrive ng kotse ay alam iyang mga p.i. class na iyan ang cause ng traffik at aksidente sa daan kya dapat silang pag babarilin on site pag nasagi nabunggo nangcut ot ano pang uri ng aksidente laban sa mga may kotse. Private cars at suv lang hindi kasama ang mga auv like montero fortuner innova avanza trooper pajero adventure crosswind revo everest at mga truck based na diesel powered, at van at ung may yellow na auv at van din dahil pasaway din mga iyan. Again pasintabi sa mga sensitive, but pinoys must now accept dat sila ang mga p.i. sa daan. PS magwala na kau but auv ang montero fortuner everest isuzu any variant or model niu, asian lang po mga overpriced but totali chipipay na mga ito tignan niu loob sasakyan niu napa cheap ang build at looks. Montero kalampag king at pag pinatulin u maiihi ka sa vibration bka kumalas ang welding, fortuner and da rest biahe ka kahit batangas lang gusto mo na magpamasahe pagdating doon dahil owner type jeep ang level ng controls, auv nadin ang trooper at pajero niu nadowngrade na sila sa world market. Wla n kc bumibili sa pangit na mitsu at dead company na ang isuzu ewan bakit meron pa sa pinas yan. At sa kotse, dapat ang minimum ay honda city all variants at top level vios lang, all da rest ng brands, garbage yang mga midget cars na yan eh. Opinyon ko ito as as naka drive ng halos lahat ng mga chipipay at owner ng premium brands, lexus acura at audi. Wla ako bmw benz at porsche dahil cheapo ang loob ng bmw. Dko rin type infinity ng nissan cheapo loob din. Benz ay kgaya din ng bm at porsche nag ooverheat sa long drive. Besides super cheapo ang bmw at benz sa cagayan, sasakyan ng tillers dahil mabibili mo lang mga iyan model 2010 pababa ng as low as 100k. Naka bmw at benz punta ka cagayan mapphiya ka dahil sasakyan ng mga taga saka ng mga may ari ng lupa doon iyan. Pajero trooper 75k lang yan. Lexus honda audi sports sasakyan ng mga anak may ari ng lupa doon. Yang pinupunasan niu pick up na christmas tree sa bling bling, sus yupi yupi yan kargahan lang farm materials.

    • wew says:

      dapat sayo pinapasinghot ng Korkodil nang maubos laman mo hahaha

    • pak yu says:

      wow ang dami mong alam u.. kaya etong sa u. pak u

    • iAmYourFather says:

      Anak,dba sabi ko sayo wag ilagay sa ilalim ng unan mo ang mga laruan mong matchbox pag matutulog ka? yan tuloy nanaginip ka naman ulit.

    • iAmYourFather says:

      Anak,dba sabi ko sayo wag ilagay sa ilalim ng unan mo ang mga laruan mong matchbox? yan tuloy nanaginip ka naman ulit.

    • wilde says:

      Learn to use paragraphs pag may time.

      Nakakalula basahin yang post mo

    • ano daw says:

      K.

    • matinong pilipino says:

      hoy gago . . manahimik ka na lang!!!!

    • astrophysicist says:

      So…anong pinaglalaban mo??

      Non sequitur

      Try mo kuya minsan i-connect mga arguments mo. Sayang effort mo sa pagtataype eh…nonsense naman!

    • voltes5 says:

      Civilized much, eh? shoot on site ung mga nakasagi sa sasakyan mo?? really?

    • Boybakat says:

      Dapat ata ikaw ang mabaril para mabawasan ang baliw sa kalsada

    • Same 2 Yu says:

      O, tapos???????????????????

    • inamorin says:

      Tama na dada dudung. Puro ka daldal. I’m sure sa lahat ng binanggit mong sasakyan ni isa wala ka. Kung meron man, baka tricycle lang, at 5yrs to pay pa.

      Dapat mga kagaya mo sinasama sa mga ofw na nasa deathrow haha. ulol

  14. LTO says:

    Sampal ito sa LTO franchising board, pero sa dami ng kapalmuks duon wa epek pa din sigurado.

  15. countrymouse says:

    yung receipt di nman nila binibigay.

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