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Accenture Manila cuts hundreds of jobs

I got a call last night from a media researcher (for an investigative TV program) asking me about my take on the recent series of layoffs in the local BPO sector. They wanted to know if I think the job cuts were  related to the global financial crisis.

After a series of calls and text messages, the program supervisor called me asking to verify an alleged layoff at Accenture Manila that very day. The unofficial figure was 500 heads! I said I didn’t know where that came from — it could be from another source but I could call insider people and verify it.

A call to my source from the inside verified the layoffs. My source immediately told me “I know what this is all about” right after picking up the phone.

Apparently, the memo went out on the 14th stating that people from the Solutions Division will have to be let go starting on the 15th. The 500 figure is still unconfirmed but they say it is going to be a huge number.

The reason behind was that Accenture Manila has become overcrowded with project developers and consultants with no assignments or have prior projects that have been canceled or indefinitely put on hold.

This development may not be a big surprise as Accenture (like many other multinational companies in the country) has been doing some belt-tightening measures since last year.

Will update this breaking story as I get more information.

Update 1: Memos were sent out Wednesday night for employees to report to the Makati office the following day only to be surprised by a severance package and outplacing support greeting them as they arrive. Employees are very worried as people just disappear from their stations left and right.

Update 2: Employees that were let go ranged from regulars to management positions. They are given option to transfer to the Call Center Division if they wish so and if the skill-sets are applicable. Those left out are given a severance package of 1 month’s salary for every year of service to the company.

Update 3: More job cuts are coming. The Country Managing Director sent a second notice to everyone on January 15. “All affected employees have been contacted via call, email invite and/or SMS. Only a few are still scheduled for notification in the succeeding days…. If you are approached by the media or anyone else with questions regarding the workforce actions today, please do not respond.” They are also arranging town-hall meetings and people hour sessions. The 500 head count is confirmed and they’re shedding more people.

Abe Olandres
Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. 'Em says:

    Looks like it’s a different atmosphere right now in accenture.. hiring thousands of people for the 2015 target.. hehe

  2. Maryln Gatica says:

    Hey just wanted to give you a quick heads up and let you know a few of the images aren’t loading correctly. I’m not sure why but I think its a linking issue. I’ve tried it in two different browsers and both show the same results.

  3. Technical Recruitment Company says:

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  4. Ovais says:

    this really a sad news..hopefully the recession will soon over and again there will be lots of jobs available in the market..

  5. contact center Philippines says:

    I think that the Philippine BPO industry is picking up again. Hopefully, this will once again create a lot of job opportunities for Filipinos.

  6. Justin Lancomb says:

    Well if any of you guys are looking for BPO jobs or careers in other industries, you can check out http://www.JobSpot.ph.

    Thanks!

  7. Sinned says:

    I have friend working and Accenture, Sad ako namarinig ito, pero bago ko marinig ito, may nakawentuhan ako from IBM Manila andito siya sa USA ngayon, they have negotiation with the big client of Accenture Manila here in USA to transfer their account to IBM, sabi pa niya nasa 95% na ang negotiation nila, hinde ko pinansin kala ko wala lang yun, tapos this morning my friend txt me 2 years na siya sa Accenture, malungkot daw ang pasko niya dahil mawawalan na siya ng work…

  8. abaper says:

    grabe dito sa mckinley HELL! sila lang talaga ang nakinabang dito. sobrang hassle pumunta at umuwi, mahal ng mga kainan, at ang pinakamalupit eh BINABAHA!

    yung mga natipid ng company sa pagrent nila sa building eh nadagdag sa cost at effort ng mga employees.

    nung nasa boni pa kami, sobrang willing lahat ng tao na mag-OTY kasi paglabas mo andyan lang ang mrt at maraming makakainan. di nila inisip yun, mas nakakaperform ang mga tao noon kumpara ngayon.

    tsk tsk tsk…

  9. victim says:

    accenture should do something to clean this up..shame..shame..misleading people with their stable company daw..a fake..i was a part of them before..it was really a pain in the ass working for long hours different from what was stipulated in the contract…it was really frustrating..they should live up to whatever stuff they are saying..walk the talk

  10. Dakote says:

    Wow! Lupit!

  11. Accenture applicant says:

    Gosh! This is SCARY! I just applied for CSR in ACcenture Cebu and I was asked to return tomorrow for interview.

    I dont know what Im gonna do now..

  12. gladimout says:

    Things to hate in Accenture.
    -Overtime -meron ba
    -You’re mother askin what time youll get home
    -you’re wife askin what time you get home
    -missing the MRT
    -them TL fags
    -them Senior manager Fags
    -DArwin Soriano
    -Darwin Soriano Zombies
    -Darwin Soriano bithces
    -Bleeders Circle (where they make darwin zombies)
    -Ratings
    -only fags and bitches get apgs
    -good programmers dont last except if your gay or pretend to be one.
    -them motherf@@@DS chinese senior execs.
    -gazillion more…

  13. Miller says:

    Hay…what do you expect? shempre, management will try to defend the company, Shempre! So, redundancy, or layoffs, pareho lang un sa nawalan ng trabaho!

    Share ko lang experience ko, I’m one of those 1st 500. Almost 5 yrs nako sa ACN. Now lang ako na-bench, for almost 5 years, work like a horse ako sa company then bench ako for 1 month then ayun, kasama nako sa naaalis.

    Think about it, shempre as for me, masama loob ko. Kasi for almost 5 years, nakinabang sakin ang company, to think, diamond client ang project ko(meaning one of the projects na malaki ang kinikita ng company). Then kakabench ko pa lang, tanggal nako? para bang, kung iisipin mo, hindi ka na kailangan sa ngayon kaya tanggal ka na. Anyway, madami pang pwedeng ipalit sayo na mga bago, fresh legs, mas mababa ang cost. Ayun! I’m sure naman hindi pa lugi, as in, walang ng pera ang accenture para tanggalin ang isang empleyado na breadwinner at matagal nyong pinakinabangan. Kung talagang people company ang accenture sana inisip nila na itong tao na to, pwede pang hindi alisin kasi malaki ang naging contribution at baka pwedeng ihanap ng ibang project. Kaso hindi e, basta wala ka ng pakinabang sa ngayon, ayun ang importante sa kanila. Ayaw nila ng maliit lang na kita, kaya mas maiging alisin ka nila at ipalit ang mas maliit na sweldo para mas malaki ang kita. Greedy ika nga. Hindi marunong magsakripisyo para sa mga tao nya kahit madaming sinakripisyo ang taong yun para sa kanila!

    Nasira ang pagkakakilala ko sa kumpanyang yan.

    Fortunately, I was able to explore other opportunities, kasi nung nasa ACN ako, umikot lang sa ACN mundo ko, kala ko sa ACN nako tatanda. hahahaha. Pero pag lumabas ka pala ng ACN, mare realize mo na may iba pa palang mundo outside ACN. luckily, na hire ako and mind you, double ang salary ko sa present job ko. TL ako noon sa ACN.

    Period!

    • xfir says:

      ^this
      kapitalista po kasi ang mga kumpanya
      sa Capitalism, akala nyo lng concern sa tao yan,
      hanggat makaka-exploit sila at kung san sila makakamura dun sila..
      ndi na nga normal ung schedule,OT pa lagi
      wg mo expect mahaba lifespan mo kpg ilang taon k ng gnun

  14. bestpeople says:

    Hear ye! Hear ye! Latest news from Accenture! Lay-offs another 500 employees! Tsk…tsk…tsk…sad!

  15. pinoyskull says:

    I am one of the Redundant 500 and naka move on na ako from that horrible experience, after a month long of job hunting, I finally got one. The seminar of DBM did not really help as well as the Job Fair Accenture provided (the participants are all search firms).

    This is the first time na na lay-off ako and it really hurts me but I am thankful pa rin because in my 3 months stint in Accenture, I learned a lot.

    So sana mag move on yung hindi pa nag move on. Concentrate on looking for another job or mag business na lang.

  16. Crisis says:

    Soon enough dadami pa ang layoffs. Late lang ang PH on whats happening because we are at the end of the chain. Kung sa America nawalan ng more than 500,000 jobs and still counting what more will happen sa CC jobs sa pinas which they consider despensable. Prepare for the aftermath, consider it as natural.

  17. Mr. "needs-help" says:

    WOW! this is scary! Yung friend ko pa nman tinawagan sya ng accenture yesterday for the “Project Management Proffesional” post… I wonder if this postn is affected with the problem? any ideas guys para I can give feedback to my friend? TIA!

  18. alchemist says:

    Thats right, blame those who are in charged for hiring and putting those people in workbench. Pati ako nadamay sa over staffed ng accenture..hehe

  19. Practical says:

    Over the holidays, they have overworked a lot of employees so they can bill clients bigger and compensate for bench employees. So, you can’t blame them for terminating bench employees. Either way, its still BAD MANAGEMENT.

    They should also terminate decision makers who made the wrong choice of mass hiring last year. The global crisis started late 2007 and all forecasts reveal that recession is ahead. They should have seen this coming!

    So now, they wasted money for compensating bench employees, and on severance pay for laid off employees. Ughh! What a waste!

  20. JM says:

    I’m from Accenture. It was a business thing doing the redundany program. The world is facing such a hard time, what do you expect? And I don’t think the term to be used is “layoff” kasi laying off is terminating in bulk those who are “actively” working, ang nangyari sa accenture, most of those who lost their jobs are idle or cannot be rolled-in ASAP. Kaya hindi naman talaga nagtanggal ng mga taong nagtatrabaho. Doon naman sa nagsabi na may plan magtanggal ng almost 25% ng Accenture workers, you are giving malicious information. You have to confirm that first. If Accenture can do that, matakot na tayo sa Pilipinas, baka yung maliliit na kompanya, tuluyan ng mag-sara…Kasi that’s really worse especially with a company who belongs to the league of FEW which performs positively in this times…

    I believe that Accenture is doing well right now. Kung may nawawalang clients, meron din namang nadadagdag like the recent (last december ata) deal na tinalo ng accenture ang IBM…It’s just a matter of tightening belts, which is everyone is doing. Parang sa bahay, hindi naman porke’t nagbawas ka ng paggamit ng aircon, mahirap na agad kayo…

  21. xoxo says:

    This is very traumatic. Most/All employees are afraid na ma approach ng HR para lng sabihin na di na sila makakapasok the next day. We all know that business is business pero sana naisip nila na i freeze nalng yung salary instead of laying off employees na d naman deserving ma lay off. Kawawa naman ung mga nagtagal na and who have contributed a lot to the company.

    Naawa naman ako sa mga na lay off na walang matinding reason. Lalo na sa hnde malakas sa management or should I say biased managers/leads. This is happening in real situation.

    My only concern is that never say bad things to others lalo na makakasama sa career nila. Just be FAIR enough in commenting your employees to HR or sa sumasala ng employees to be terminated. DON’T BE BIAS.

  22. Mistah says:

    Everyone, what’s happening now is a global thing and is not isolated to Accenture. Taking things in the right perspective, the total of 500 employees who were laid off is nothing compared to what other companies have been experiencing:

    http://news.yahoo.com/s/ap/20090127/ap_on_bi_ge/economy

    Ultimately, it’s really just a painful business decision that companies have to make. In the case of Accenture, simply put, it was just a choice between preserving the jobs of 16K employees versus letting go of the 500 bench people who were idle/unproductive.

  23. jigen7 says:

    wala nman nasagot sakin d2 eh hayyy

  24. mayet says:

    Hi may sasabihin lang ako tingin ko off-topic dito pero I just wanna get this out. Matagal ko na itong alam pero since one year na ko wala sa Acenture I don’t care na. Some might be offended pero I resigned because I disliked the management and I have a feeling dati pa lang na maglayoff sila so I looked for a greener pasture. I don’t even care if you think may motive ako for posting this pero just take note of the facts na lang po okay.

    I know two people nandyan pa din even now, yung isa taga solutions at yung isa services. Yung services boardmate ko at yung sa solutions friend ko matagal na. Long story short academic honored sa PUP friend ko, but silent hardworker nga lang. Etong boardmate ko inamin nya sakin na all she does is to be nice and close to her lead, you know ‘PR’, then easy lang at work since they don’t have tight deadlines daw and I noticed naman. Eto one time she left her payroll on her desk and computed she earns 30K plus monthly, about 5K more than my friend. Ouch! Knowing 1 year nag JSE and 2 years SE na friend ko, samantalang si services girl 2 years pa lang experienced hire level F (SE din). And honestly on the skill I would say far more madiskarte and ‘detail-oriented’ friend ko compared sa kanya especially in terms of admin tasks. I can’t say anything bad about the personality of the services girl, pero my friend is working herself to death with a client facing project and friendly din naman sya. Does she deserve that lower salary?

    By the way, I earn more than them but im on higher level.

    My point is being lucky at Acenture depends on who your lead is. I usually encountered the lead of the services girl laging nakangiti pero biased yung guy sa subordinates na likes nya, and so I heard nasa loob daw ang kulo kahit laging happy face. Yung lead ng friend ko sabi nya protects his people, pero hindi nga lang biased. I told my friend about it yesterday..she will resign na this year..I told her to volunteer to join retrenchment instead..sayang severance.

    The only reason companies invented (promoted) the idea that salary is confidential and disclosing it is unprofessional..because it gave them the reason to better compensate people ‘advantageous’ and ‘close’ to them while they compensate less for hardworking people they consider ‘useful’ but not of their same ‘class’. They also capitalize the ‘insecurity’ natin that we are being judged by our salary..which is bull obviously dahil sa disparities ng basis even for two people doing the same job in different places. Buti na lang may payscale and glassdoor and the likes so we can anonymously disclose our salaries kahit hindi naman talaga kelangan anonymous. This way we can be informed if we are compensated lesser by our bosses compared to our peers and make better decisions of our precious time and life.

    Saka tama yung napansin ng iba dito..parang may backers Accenture ngayon..do they now hire teams of bloggers or commenters to damage control these days? Kasi kahit sa glassdoor yung positive comments almost parang iisa lang theme nung message kahit galing sa multiple posters. Sila din kaya yung backroound investigators? Sigh…

    Do you really believe accenture laid off people because of financial crisis? Partially yes..but you need to know their history..that’s not the main reason..yet.
    Do you really believe Intel totally closed some assemblies (including Philippines) and cutting 6,000 jobs because of financial crisis? Partially yes..but you also need to know what’s happening at these sites to know the primary reason..especially at Cavite.
    Do you really believe Microsoft in process of slashing 5,000 jobs because of financial crisis? Partially yes..but you also need to know the advantage contracting companies provide during times of uncertainty.
    Financial crisis..a convenient excuse for house cleaning purposes..why waste it now when it will really affect the company eventually anyway?

  25. DarkBlak says:

    im currently working at accenture… nakakatrauma talaga yung balita na yan… lalo na para sa amin na kahit may project eh na hired naman thru agency lang meaning hindi kami direct hire ng accenture and anytime pwede kaming alisin… buti na lang kahit papano maayos lagay ng project namin… pero syempre nakakatakot pa rin kasi kung dati every 3 months ang renewal ng kontrata namin ngayon naging 1 month na lang… natatakot kami na baka isang araw palitan na lang kami ng mga naka bench…

  26. jigen7 says:

    so it is not preferable to apply to accenture na?kasi di muna sila natanggap ng hiring?

  27. GabbyD says:

    SMS?! thats harsh!

  28. nandato says:

    @sikreto – i understand your pain man… i’m sorry to hear that news… sana makahanap ka na kaagad ng work… ang alam ko programmers overseas merong available (pero kadalasan puro KSA eh)

    @others – i agree that we should help those people who were layoffed… sana intindihin din natin sila kung dito sila nagpost ng sama ng loob kasi mahirap ung nattrauma ng ganun… ung feeling na hindi enough ang skills mo (pero in truth, wala ka lang project)… tingin ko some of you who were able to keep their work sa accenture should be really thankful at meron kaung projects… pano na lang kung wala diba? baka kayo ung isa sa 500 na un…

  29. novoonline says:

    Hmmmmm

    Sad news, reason really was stated already, even if di sinasabi ng Accenture: Client backouts. Alam naman natin lahat global financial crisis. And this crisis, di naman lahat inasahan. Di lang naman accenture diba? madami rin.. It was just sad having this things. And yung layoff, ganun po talaga ang mag layoff. alangan na sabihan ka a week before. Kung ikaw employer at nalaman mo na tatangalin ka na? ano gagawin mo? Iba’t iba ang klase ng tao and if they are not satisfied or kung nakaka tanggal ng gana ang sitwasyon di mo alam ang pwede niya gawin. So they did the right way, to protect the others. Sana maintindihan nyo un.

    And mind to share, who knows, this year, bumawi ang pilipinas sa mga losses na yan? Why? Try searching Satyam

  30. jigen7 says:

    wahh im planning to apply pa nman sa accenture so meaning as a programmer ibig sabhin di n sila muna open for hiring??

  31. sikreto says:

    I’m one of those who have been affected by the so-called “redundancy program”. I have been with ACN Solutions (or IT, correction to those who said that the affected department was BPO or contact center) for almost 5 years and have only spent 3 days in bench. You wouldn’t imagine the stress and anxiety that we all faced when we all reported to Makati office the next day after we were informed that we will be having a one-on-one meeting with people we don’t know. The HR hadn’t been helpful as well as no further information was divulged, except for the venue and time. We all faced the unknown that day. Redundancy program is their way of sugar-coating the real issue here… that ACN is being affected by the world-wide financial crisis. I felt terrible for the bread-winners who lost their jobs. However, I do understand that ACN had to let go of excess baggages for them to keep afloat. On a lighter note, I believe that we, who have been laid off, will be able to find a new (and better) job as I know the skills, potentials, and capabilities that we all have. For those who have not been affected by this crisis, you have something to be thankful for. If you know of anyone who has been laid off, believe me, he/she needs the support now more than you can think of…

  32. atanari says:

    I agree with Anonymous. I am working for Accenture and I understand that the company is really going on a difficult situation right now.

    As explained, the company is just balancing the number of supply from the current demand that we have. It would be unfair to keep people in the bench naman without definite projects na pwede nila mapuntahan in the next 6-9 months. So the company have to make a decision to give people opportunities outside of Accenture. Sayang din naman ung skills ng mga tao kapag hindi nila nagamit dahil nasa bench lang sila. I know that as much as possible ayaw nila gawin ang redundancy program but they did because they had to.

    Siguro hindi lang naman Accenture ang may ganitong dilemma, nauna lang siguro ung company namin. Let’s all hope and pray na lang na malampasan natin ang economic crisis na ito.

  33. lucifer says:

    that’s really a bad news. same thing happened to me…i was laid off by another american it(it means pest) company. they recruited me because i am have very good skills in programming only to find out that they wnt to use my blog about business intelligence in order for them to win clients. they even scheduled me to a meeting with their BI expert who went to the country from new York just for the meeting…but I turned it down, and after that incidence my relationship with the company was soured and eventually got laid off…i think these american it(it means pest) companies should go homes! yankee(pest) go home!

  34. edge says:

    so the rumors are really really true.. the financial crisis that’s been going on in the US is already taking it’s toll on call centers here in the Philippines.. ACS and Accenture were the first ones to feel the blow, unfortunately.. but loss of money is also largely felt in companies like HP and Dell considering they both took off annual salary increase and cash incentives.. sad but it’s really happening..

    http://blog.edgelacorte.com

  35. Anonymous says:

    I have friends, classmates and previous colleagues whom are with ACN and these development has been closely monitored by our group. Let’s try to understand ACN. The company is trying to survive.

    There are some companies that are not yet affected or if they are, the current crisis have a minimal impact to their business.

    As an IT recruiter, news such as this will create a big impact to the local IT industry. I am still happy to say that my current employer/company is not affected since our IT is an internal offshore team. But aside from us, you can try checking opportunities to companies based in Australia, New Zealand and also in Canada. Most of the companies there are not directkly affected by the current situation.

    Maybe instead of sourgraping and posting our sentiments to our employers, why not help and inform your friends that there are other opportunities available.

    You can ask help from head hunters, executive search firms and even to your previous colleagues to find a new job.

    On my end, I have opportuities for tenured J2EE devs and Unix admins from ACN. Just email your inquiries to webteam.ma****@****.*** in case you’re interested.

  36. jazz says:

    It was a business decision. I believe that the management hard time deciding for they know that people will be hurt. Many are blinded and few had the overall view of the true picture of the situation. But life has to go on, these things happened for a Divine reason. Let us just keep praying that will be able to surpass this challenge and be grateful for all blessings we have. This too shall pass…

  37. Rajesh Sethi says:

    Just to update- Accenutre India is continuously doing lay-offs at Bangalore,Hyderabad and Mumbai centers.Primary reason being lack of project and shutting down of few projects due to serious quality issues.
    Unfortunate but true.
    Regards
    Rajesh

  38. Beau Rudd says:

    I think that you are going to see allot more of the bigger call centers in the Philippines doing the same thing.

    Allot of bad stuff happening in the US and it’s not going to get any better.

  39. Anonymous says:

    To Ms Concern: I’m not from Accenture but I know a few people from that company. Even if they are assigned to projects they also feel threatened by the redundancy program. People on the bench, like you, probably feel very much worse. But I hope you don’t give in to unofficial news that you hear or else magpapanic ka talaga. Accenture still has projects so I cannot see them letting go of 25% of the workforce. They also left maybe one thousand people on the bench when they could have gotten rid of the entire bench. At the moment ‘yan ang tingin ko ha.

    But, if ever totoo ang balita, try looking for other jobs now. That’s the smartest thing you can do. It will also make you feel better that you are also doing something instead of just waiting to be served your papers.

    Isipin niyo na rin siguro that this company is not just a black box labelled Accenture it is a company made up of and run by people. These are difficult decisions that the leadership made. The company is trying to survive. I am sure that as much as possible ayaw nila gawin ang redundancy program na ‘yan but they did because they had to.

    I hope things get better for the company for everyone’s sake. But hang in there.

    (And by “only few are still scheduled for notification” I think they meant out of the 500 there are still a few they had not formally spoken to. Malamang ‘yung iba na hindi pumasok that day.)

  40. Allen says:

    Mass layoff.. that is scary. News like this makes me feel happy that we only got a salary freeze instead of lay offs.

  41. Ms. Concern says:

    Ako ay from accenture, Just want to share this to all of you and sana sa lalong madaling panahon maimbestigate na to kasi nakakaTRAUMA talaga lalu na pag waiting ka sa bench parang may taning na buhay mo naghihintay ka nalang oras mo specially kapag bench ka, 6 days na di parin makatulog yun lagi naiisip mo pati family mo naaapektuhan na, redundancy program lagi nasa isip saka “Only a few are still scheduled for notification in the SUCCEEDUNG DAYS….”… (3% – 10% is only a few yun ba nasa isip nila 3% ng total population ng accenture is only a few ok na sana pero kung ang 5 years old mong anak bigyan mo ng 3% ng 16000 pesos mo pambili ng lolipop at uubusin niya ng 1 day is only a few ba yun) and may plan sila na magLayoff pa ng 4000-5000 employees for about 20%-25% ng total population nila hanggang mid year a top secret na usap usapan nila. tactics nila is unti-unti para hindi halata marami silang palusot and panakip butas “NAGHIHIRE PA DAW SILA NGAUN” matagal na kaya nilang strategy na magrecycle ng employees pagmarami ng bench… tanong bakit ngaun “REDUNDANCY PROGRAM” na dahilan nila… sana magsalita na mga head master ng accenture dito kasi “NAKAKATRAUMA TALAGA”

  42. Ms. Concern says:

    I’m from accenture, Just want to share this to all of you and sana sa lalong madaling panahon maimbestigate na to kasi nakakaTRAUMA talaga lalu na pag waiting ka sa bench parang may taning na buhay mo naghihintay ka nalang oras mo specially kapag bench ka, 6 days na di parin makatulog yun lagi naiisip mo pati family mo naaapektuhan na, redundancy program lagi nasa isip saka “Only a few are still scheduled for notification in the SUCCEEDUNG DAYS….”… (3% – 10% is only a few yun ba nasa isip nila 3% ng total population ng accenture is only a few ok na sana pero kung ang 5 years old mong anak bigyan mo ng 3% ng 16000 pesos mo pambili ng lolipop at uubusin niya ng 1 day is only a few ba yun) and may plan sila na magLayoff pa ng 4000-5000 employees for about 20%-25% ng total population nila hanggang mid year a top secret na usap usapan nila. tactics nila is unti-unti para hindi halata marami silang palusot and panakip butas “NAGHIHIRE PA DAW SILA NGAUN” matagal na kaya nilang strategy na magrecycle ng employees pagmarami ng bench… tanong bakit ngaun “REDUNDANCY PROGRAM” na dahilan nila… sana magsalita na mga head master ng accenture dito kasi “NAKAKATRAUMA TALAGA”

  43. x5 says:

    @Trixie – actually yung boot camp ang isa sa ginagamit nila “pangsala” ng mga empleyado. karamihan ng natanggal last year dahil sa boot camp. ngayon yung “redundancy” naman.

  44. Satish Nambisan says:

    Thats true.I was in Accenture India and situation is not much different.Manager actually asked Team Lead to select their 5 favorites from team of size 10.Team lead selected their pet 5.Later Team lead started finding many mistakes in work from other 5 who are not favorites.Consequently those were put on performance Improvement Plan.In 1 month 5 were asked to go.
    Morale-If you want to remain in >,be close to manager/supervisor and butter him/her constantly.
    In India companies receive political wrath if they do lay-offs in mass.So companies are opting this trick of soft layoffs.
    1)HR approaches you and tells that you have failed in background checking.
    2)Supervisor tells you that your performance is not ‘upto the mark’ and hence PIP needed.
    Regards
    Satish

  45. JJ says:

    Hi All,

    Its true because not only bench people are terminated but also regular employees with high level positions from SE to Manger positions. At for Lucien they are just saying its due to redundancy program but if you look in any angle its still termination. Just like you said removing the ones that you dont need you just revised the phrase.

  46. BrianB says:

    “@Trixie – not all employees have the same skill-sets and salary ranges.”

    This is the age of the multi-tasker specialist and the lazy generalist. Babaliktad ata ang working environment sa mga companies. It used to be specialist don’t have much work on a given day.

    Palagay ko karamihan sa mga na let go ay the sort of people that could’ve gone abroad but told themselves OK rin naman salary at benefits sa accenture, dito nalang ako sa pinas.

  47. Trixie says:

    If Accenture is laying-off its employees, bakit meron pa ding ibo-boot camp? Bakit hindi na lang ilipat nila yung walang ginagawa sa ibang projects.

    • Abe Olandres says:

      @Trixie – not all employees have the same skill-sets and salary ranges.

  48. Rehan Mitra says:

    More lay-offs by Accenuture India expected in February. Till now all people below Performance level have been sent home.Tactics to remove people are:
    1)Minor mistake in Time sheet.
    2)Not listeing to Manager/supervisor.
    3)Give the tasks which are impossible to complete and put the person on Performance Improvement Plan.
    “In the past 3 years we filled lot of garbage in house.Now its a time to clean the house”Said Senior Manager in Bangalore requesting annonimity.

  49. Miguel says:

    Someone with deep pockets should start a product company. By the time the products are ready, 2-3 years from now, the markets should have recovered.

  50. calvin says:

    actually the severance package is not that bad para dun sa mga matagal na. 3 or more years. :) siguro within a year makakakuha na ulit ng trabaho.

  51. Rehan Mitra says:

    Accenture India has BPO and Solutions Workforce in India.Lay-offs are happening in both but mainly in Solution Workforce.It lost 3 big clients to Indian competitors -TCS and Infosys.
    Health of current projects is not also very good.Many are in turmoil and managers are trying their best to retain the clients.

  52. Rehan Mitra says:

    To add, Accenture India is doing lay-offs for last two months.Some 1000 were laid-offs in last two months.640 people in December 08.Layoffs are mainly at Bangalore/Mumbai/Hyderabad.
    Lay-offs are happening for either of reasons:
    1)Those with lesser performance(Consistently Below Peer Group)OR
    2)Failure in Background checking.Accenture India has hired third party for background checking.Slight failure in background checking results in loss of job.For example-showing 4 months experience instead of actual 3 months.
    More lay-offs will be started from February.Currently 4000 people are on Bench-idle.

  53. Abe Olandres says:

    @BrianB – they were called up to report to the Makati office in batches (around 20-30) and then given their severance package and NDA.

    @paul farol – I am told that the call center division is doing great and it’s just the solutions division that’s suffering from overcrowded employees.

  54. Ambo says:

    My brother is connected with accenture. Luckily, he’s not of the 500 people. Sad news.

  55. paul farol says:

    Is this happening to other call centers as well?

  56. BrianB says:

    Regulars and managers? Wow, sounds illegal. Did they sign anything?

  57. Jhoanna says:

    I heard that some of the 500 let go are part of a bench clean-up process.

  58. LC says:

    And so the first of many axes fall.

  59. paul farol says:

    Good morning Yugatech,

    Please do keep all of us posted. We’re monitoring this at the Senate.

  60. Glenn says:

    Akala ng karamihan sa inyo tapos na ‘to? tignan nyo po history ng mga layoff sa accenture dati may mapapansin kayo. meron pa daw sila ugali na inuunti nila para di masyado matutukan ng media.
    search nyo yung mga articles sa net….tapos na overhires, kakatapos lang ng noncharged at redundant. wag naman sana pero pwedeng mangyari bench cleanup, at underperformers. pinakamalala dyan yung pinakamatindi: lesser demand leads to lesser supply, lesser sales leads to lesser funds, lesser funds leads to suffering…wakekeke…narinig nyo na yung isang tao gumagawa ng trabaho ng dalawa

    Marami sa inyo kokontra pero sana tama kayo ^__^ kung mali kayo, eh di tama ako lol

    Grabe sugar coating…redundancy program?…kahit yata magsara accenture magmumukhang nagbakasyon lang

    Tama ka dyan viceroy…greedy kaya nag mass hiring sila tapos ngaun mass layoff, kawawa friend ko halos kaka-resign lang para pumasok dun ayun natanggal naman

  61. viceroy says:

    @lucien

    In my view, your Accenture friend is just doing some damage control. Softening the bad publicity Accenture is getting right now due to mass layoffs.

    The timing is very coincidental with the global financial crisis. If the reason behind the layoffs are about redundancy, why did they just realized it now? I’m aware that the company are noted for being structured and organized, when it comes to project planning and the like, so it confused me how did they overlooked this redundancy problem. They are even mass hiring in the recent past years or so.

    From what I know, the problem lies on too much people who were not assigned on any project, which was probably caused by mass hiring. Then suddenly the clients for the projects they’re expecting have backed out due to the crisis, thus the people who are supposed to be assigned on that project are no longer needed. Don’t you agree this is a more logical explanation?

  62. markey says:

    OMG! this will affect us badly

  63. Lucien Dominick G. Tiojanco says:

    I got a couple of clarifications from my friend who happens to be part of Accenture’s management.

    Accenture is redundiating positions, not laying off people – like when you have two payroll departments when you obviously only need one, get rid of the other, or when you have a dedicated SSS PoC when your HR already has an individual who does that plus more, then get rid of the former.

    They are not cutting down their workforce to cutdown on workforce, they’re just making sure they don’t have people they don’t need.

  64. DavaoBaseJumper says:

    Wow, that is bad news indeed. I have a lot of friends in Accenture, although most of them are already outside the Solutions Division, or are in higher positions already.

  65. anna samovar says:

    Call centers are really still making money. It’s only the BPO sector that’s not call center related that got hit. So there’s still hope.

    I do wonder though, what will those 500 do -now that we have excess top talent of 500 people roaming the Manila streets? What will it mean? Will the local companies pick them up quickly -since they’ve been drained by Singapore (who’s now also doing layoffs?).

    Your comments please.

  66. sylv3rblade says:

    Ouch, quite a number.
    I’ll try contact some of my friends on the Solutions Division for some information on it.

  67. janie says:

    Well, it happens talaga.. I personally know some of the people who were affected by this so-called belt-tightening measures of Accenture Manila. This is also happening in other offices of Accenture worldwide.
    Let’s face it, even the biggest companies (banks, financial institutions, etc) were directly impacted by the financial crisis worldwide — and most of these companies acquire services from outsourcing companies such as Accenture. So when the client companies decide to cut down on their expenses — meaning to suspend indefinitely some of their projects (which may include outsourced services), then many employees will lose their jobs. It’s as if the clients directly suspended the work of the individuals that were working for outsourcing companies. A really sad truth.

  68. Huan22 says:

    That’s life.

    You gain some, you lose some. Especially in todays tough economic times people should always be prepared for the worst.

  69. TechPinas says:

    That’s sad.

    For a while, I thought they were doing well — as they were spending a lot of money on their ad placements.

    :(

  70. Bob Uy says:

    oh.. but they have a lot of ads for their contact center needs…

    :D

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