PLDT Call All extends Wireless Landline

baduy. better nlng n babaan nla ung presyo ng internet nla or itaas ung bandwidth.

ooo nice, now i can extend my landline without having to change numbers?

Classic example of PLDT ng wait and see. Inilagay nila kay NTC ang blame kase na-approved daw ng NTC. Precedent yan for Globe and Digitel, na meron din landline service.. kung hindi aalisin ng NTC yan.. for sure mag-launch din yung 2 ng similar service.

Medyo yung marketing ng PLDT Call All deceiving.. base lang sa TV ads, ang pagkakaintindi ko.. I can call anywhere.. to any landline number toll FREE. Kaya nga CALL ALL..

Kahit naman ngayun.. anyone can CALL ALL di ba.. may bayad nga lang.. eh kung ganun din naman pala, medyo sablay yung advertisement.

oo nga, di ako naniniwala sa gimick na ito, trick lang ito para bumili ng mga sim ang tao, once over the yung promo dusa ka na ulit, and you are stuck with a sim na mapipilitan ka na gamitin.
pldt is magulang talaga, gaya ng pre paid na land line nila, sapilitan tinanggal nang nalaman nila dami nakakatipid dun.

PLDT CALL ALL is only application to ALL PLDT SUBSCRIBER na walang na avail na promo nila. KAtulad ng MYDSL PLAN 999. kasi ako yung dsl ko sa PLAN 999 and i called 171 to asked if pwede ako mag avail ng CALL ALL PROMO nila pero sabi ng CUSTOMER REP. di na pwede kasi merun pa kaming ON GOING CONTRACT SA PROMO NILA W/C IS THE DSL PLAN 999.
Sa madaling salita kapag PLDT SUBSCRIBer ka dapat isang promo lang ang pwede mo ma avail.. yun na.. :(

Nice. I like this. Makes me think twice if I’ll have our PLDT line cut.

@SLEEPYBEAR you’re right. They need to focus on improving their services.

Dapat bawat line ng DSL ay dapat fixed ung speed at hindi ung kasalukuyang ginagawa nila na shared ung speed ng mga subscribers kaya pag heavy ung traffic eh bumabagal.

Example if they have 100 subscribers with 1Mbps plans, dapat eh 100 X 1Mbps = 100Mbps and dapat bandwidth ng system nila nd eung 100 subscriber nga na may 1Mbps plan each pero ang bandwidth ng system nila eh 50Mbps lang na shared so pag sabay sabay gumamit eh babagal na.

From the information I got from PLDT. Call All is for residential subscribers only. Business Line Subscribers can still apply but it’s still at P360 monthly with no national roaming capability. For those who have applied before May 24 who have a P360 plan, effective June 1, 2009, automatically migrated to Plan 250 na kayo complete with roaming. Meaning you can bring your PLP anywhere in the country and make/receive calls. Calls to your local calling area (home base) have no charge.

As per the complaint, no news on this yet. NTC is still waiting for a complainant. Digitel, on the other hand, is not yet filing a complaint. They are only questioning the legality of the service.

see to it that your promo is clear and concise to avoid complain fm the above comment.your inyernet capability is very slow enough compare to the other

Can someone clarify this? after august 1 magiging 1 peso per minute na yung charge? Im very interested on this gimmick of theirs.

Will the existing landline and wireless be the same number? or separate lines na yun but on one billing.

to those interested in getting the PLDT Call All Promo, think twice and better read the agreement they will ask you to sign kasi what I understand from it eh may minimum of 2 year lock-in period, wherein you’ll be ask to pay pre-termination fee of P2500 for each Call All Service Bundle (Landline Post paid + wireless sim) or P5000 for the two lines and if you have mydsl additional P 2500 or a total of P7500 pre-termination fee in case you opt to discontinue the service under 2 years or after every renewal. Here’s the catch ng PLDT…. after completing the minimum 2 year lock in period, it will automatically renew your contract every two years. so tali ka na nman sa contract at laging may lock-in period n 2 years, in effect laging may pte-termination fee of 5000 or 7500 dpending on your service bundle. Unlike other TELCOS, after the lock-in period malaya ka na to continue or discontinue the service, but with this PLDT Call All Service, mukhang forever kang matatali sa every 2 years na contract.

waaaaaaaaaaaaaaaaaaa this is a fad lng….wag kau pauto sa PLDT…….

nakakuha lan ako ng sim na to nun June 5, 2009 sa booth nila sa Megamall. Sabi sakin nun agent na pinag-applyan ko, P250 lan daw per month for residential subs, tas P360/month nman for Business subs. So get nman ang lola mo.. oks nman ung service, super tagal nga lan magreply ng system pag ngcheck ka ng avail free txt mo, minsan nga wala pa reply. Tas one time nagcheck ako ng bill/statement.. gulat ako kz ung total charge ko is P1350 ( Plan990 + P360) hindi P250 ung chinarge nila sakin. 2mawag ako sa rep nila for 3x, 1st 2 calls ko sa kanila puro down daw system, unable to see the records ( partida tanghaling tapat downtime sila ha). The 3rd rep told me naka-Call All SErvice nga daw ung line ko for residential, so dapat P250 lan daw tlga. At ang advice sakin bayaran ko daw muna ung full amount, tas for adjustment na lan daw ung dpat i-adjust by next month (wow!! ayos din no??!) and take note, P60 free sms lan, hindi 250 free sms.

LJ Nagamit mo kagad ang sim mo? Sa akin until now wala paring signal almost 7 days na siya simula ng kinuha ko sa PLDT Business office sa Sampaloc, Manila. Grabe ang tagal-tagal talaga. Nakakainis pa hindi ka makapag check ng status pag weekends at Holiday di gaya sa Globe, Bayantel 24/7 sila.

I applied 1 week ago na, hanggang ngayon wala paring assigned number. Tawag ako ng tawag everyday to followup pero ganun parin sinasabi ng robot nilang representatives, “I’m sorry for that sir! Kindly monitor it nalang po in 24 to 48 hours.” Then kapag sinabi mo, “Ok thank you!”. Sasabihin naman ng robot, “Would that be all sir??”. E yung isang problem ko nga di pa nila na solve e, mag tatanong pa ng ibang concern.. Darn Bots!!!

I applied this service and it has been 1 week since I got the sim card, but until now I have no signal.

I called up the hotline to follow-up and waited for so long because I always got transferred to the “Concerned Group”.

And finally when I was able to talk to the “Concerned Person”, I only got one feedback. “It is still for approval”.

That’s it? Pay the fee then just “wait all”.

sa SUNCELL na lng tlga!!! bukod sa unlicall anywhere in the phils., unli pa ang text…

dba forumers? :)

hu among of u here availed of Globe Duo? Is it better than Sun Cellular?!?! what are their differences?!?! Post pls…. tnx! :)

i got interested with their newest service pldt call all since i usually call manila from mindanao but if may mga hidden terms pala cla besides from what shown from ads better hwag nalang…yung pldt plus nga which naka enroll ako is only 1hr total call lang free/month…otherwise they you need to reload for you to make additional calls within your local area pa, makes it very expensive!!

Activated narin ang call all ko nung tuesday. Sabi nila tatawagan nila ako pero hindi. nakita ko nalang na may signal and para malaman ang number tinawagan ko yung isang pldt line namin na may caller id. Ang isang palpak nila monitoring ng application. Nakuha ko yung sim sa megamall last 2 weeks, then after a week nag apply yung pinsan ko over the phone ng sa kanya. tapos ing-process parin ng PLDT yung application nya and hindi sinabi na may nauna na. Nung na activate na yung line ko, kinabukasan tumawag naman yung mag dedeliver daw ng SIM, according to PLDT 1 extension per 1 line lang ang pwede. Di ko narin pina tanggap kasi kung mag dadalawa ang line, alin ang iiwan nilang activated?

Another thing, 10 mins parin kaya ang maximum call dito? tapos you need to call again? Feedback naman po.

NTC urged to give leeway to innovations

By Doris Dumlao
Philippine Daily Inquirer
First Posted 20:57:00 06/16/2009

Filed Under: Innovation (invention), Telecommunications Services, Government

MANILA, Philippines—Former National Telecommunications Commission (NTC) head and now Catanduanes Representative Joseph Santiago warned the telecommunications regulator against stifling innovations that were benefiting consumers, citing the bundled landline-wireless services offered by major players.

In a statement, Santiago said that in crafting rules with respect to novel offerings, the NTC should leave some room for inventiveness.

“If necessary, rules should be eased somewhat to allow innovation. This way, we will be sending the right signals to innovators,” he said.

Santiago cited the new Call All landline service offer of Philippine Long Distance Telephone Co. (PLDT), which is being questioned by rival Digital Telecommunications Philippines Inc. This service is basically an extension of a PLDT landline of a residential subscriber that can be brought anywhere in the country and used to make calls to the same service area at no extra cost.

Digitel cited an NTC circular, which noted that subscriber units within the same area should not be allowed outside the permitted area.

Otherwise, it said the calls should be considered national long distance and imposed with interconnection access charges.

The P850 monthly Call All bundle consists of an existing PLDT wired landline and a PLDT Landline Plus (PLP) second-line subscriber identification module (SIM) offered free to existing PLDT residential landline users.

The second-line SIM, which can be used in any open line handset, enables a Manila subscriber to freely use his PLP second-line SIM to make calls.

Globe Telecom also launched earlier Duo, a bundled offering of wireless and landline services in a single SIM.

“New technologies are emerging every day and fast changing the way we communicate. If the NTC becomes overly restrictive in its rules, it risks smothering creativity and holding back potential benefits to consumers,” said Santiago, chair of the House committee on information and communications technology.

base sa lahat ng binasa ko dito so forum na ito, mukhang masama ang simula ng call all. may problema sa sistema for the first few days of the serbis. natural lang marami magreklamo at magiisip na ginugudtym na naman tayo ng pldt. pero habang binabasa ko un mga latest na post… mukhang umaayos na. hmm… makapag inquire nga.

Mukhang ok yun Call All. Malaking convenience sya sa mga may linya ng PLDT. Dagdag lang ako ng P250 di ba? Wide pa un coverage compared to Globe. Ang worry ko lang is baka ilimit sila ng NTC. pero kung beneficial naman un service sa tao, bakit kailangan ilimit? anong purpose ng digitel para magdemanda ng ganun sa NTC?

I think 3rd week of June down talaga ang server ng PLDT. Kasi even our PLDT myDSL are having problem. most of the time mababa yung bandwidth at minsan disconnected pa.

I applied June 18 and got a signal only 6 days after. with everyday follow ups pa un ah.

I didn’t know that I had 60 free text SMS. Thanks to you guys.

Kahapon ko lang din nalaman through experience na limited to 10 minutes lang outgoing at incoming calls.

Minsan medyo nagloloko lang at hindi nagriring kahit hindi naman busy yung tinatawagan mo. Bigla nalang nag eerror. At mahina signal sa loob ng grocery dito sa malapit sa amin na mall.

sa mga CSR naman, nakausap ko kasi technician ng PLDT DSL, yung mga sumasagot ay OJT lang, 6 months lang sila at talagang di bihasa kung ano man ang nangyayari sa company, most of the time nga daw di nila nirereport sa mga technician yung tawag natin eh. Kailangan siguro tumawag ka pa ng 20x at yung tipong nag uusok ka na sa galit bago gawan ng report. Paulit ulit lang sasabihin sayo. correct yung nagsabi dito na mga BOTS sila, at non sense na mag ask ng another question kung yung unang mong tinanong eh di na masagot.

Call All is okay for me as im enjoying the service to the fullest. I can call from anywhere in the country to my homebase. :-)

merun na ako pldt call all… and sobrang cool ng product n to! i just want to comment about the issues between digitel and NTC. baka kaya ngdedemanda digitel is becasue naagawan cla ng consumers ng pldt. and xempre sa panahon ngaun kung saan convenient and kelangan ng masa un ang binibgay. thanks to pldt kse they understand the needs n makatipid ang consumers!

i love this product! i was browsing youtube when i saw this Pldt commercial. i already have a pldt lanline so its easier for me to apply for this service! im actually enjoying it now. here’s the link if you guys want to watch the commercial

http://www.youtube.com/watch?v=z8D1jwOFIvM

PLDT Rocks! i like this product better than Globe Duo!

Call All rulezz All!!!

i just want to comment on this new service of PLDT, its really an amazing idea! parang dala mo talaga ung landline mo. ang galing ng PLDT!

i like it swear! all my friends have their landlines so i’ve been calling them anywhere i go. when they ask me where are you?, i say im in the mall.they keep on asking me what phone am i using. when i told them i have this PLDT call all sim and im using this to call all of them. they want to avail it right away! hahah! inggitera talaga friends ko!hahaha! its like a trend on us! hehehe! thanks to PLDT and thanks to me madame na magssubscribe na friends ko sa inyo!

i think I’ll inquire tomorrow about this!

okay cya. so many of my friends have applied to this service. Me too.: )

its a good product! very innovative

why is it 2 years lang ung lock in ng PLDT? after ba ng 2 years wala na un?

thank you PLDT for this new service. it reallt helped me a lot!

nice work PLDT

cge nga i’ll give this one a try if it really works? mmmm…

mukhang maganda nga cya. meron pa ba silang inooffer aside sa call all sim?

wow! talagang all out ang PLDT dito sa Call All service nila ha. i’ll check this out. thanks

good job PLDT!

oo nga baka matagal naman yung activation nya.

totoo yan. yung sa min sa PLDT kami nagapply once nakuha namin yung sim, within 24 hours nagagamit na namin.

i love my call all, its easy to use and its cheap. okay talaga cya.

i also asked that question when we applied for this. the CSR said that you will only be charged P1/min PLDT to PLDT NDD rates. so di cya mahal. : )

mmmmm so many recommendations.i’ll inquire about this service.

My friends keep on calling me here sa bago kong Call All nakakatawa kse maya’t mya sila! ako kse ung last samen na nagavail ng product na to! hayun inuulan ako ng tawag! HAHAHA!

oks to ah… kasi ung tita ko dame problema dun sa DUO. i’ll recommend this on her.

let me try this one hehehe! i’ll check this out first thing in the morning.

grabe to ang galing ng PLDT. super telebabad kami ng gf ko.

i have a niece who have this and she’s just 7 years old. she told me that her mom applied for this product for her. so that she could call her mom anytime she needs her. and what my niece did she get all the landlines of our relatives and tried to call everyone. my 7 years old niece had already persuaded us to apply for this service so that she can talk to us anytime! :)

here’s another link check it out
https://www.pldtonline.com/help/help_pldtpostpaid.html#callall_about

Thanks sa PLDT mas madali na ko makipagcommunicate sa parents ko sa province!

nice nice!

this service is good!

our company is applying for the call all bundle kasi mas cheaper daw. yung Admin namin conducted a research and they presented the call all package and it was approved.

go go go! Call All! “:D”

need talaga natin yung mga ganitong promo. thanks PLDT

its really advantageous to you if you get this call all bundle. not only is it cheap, they also offer freebies consumers.

hope PLDT extend the promo period.: )

another linlk guys! check it out! http://www.squidoo.com/the-pldt-call-all-experience

thanks for the info! im thinking of getting one but i want to check first if this is okay. i’ve read so many comments that are negative but as i read on, it seems that service is really good.

hey! great thinking! using your call all at work. this is good product

here’s a link for clearer understanding of the PLDT Call All promo.
https://www.pldtonline.com/help/help_pldtpostpaid.html

sun cell was offered by our subic branch as a way to minimize tel bills as they have this unlimited call sun to sun. the problem is the connection. we encountered problems in contacting them and we have to resort in calling them thru landline or to their cell using other network. since the call all promo was approved by our management, we have not encountered any problems with this service and our bills was minimized.

check out this link re PLDT Call All. you’ll enjoy it

Question:

sa mga nag-avail ng call all service magkano ang monthly charge nyo? P250 or P360?

Ito po ang experience ko about this CALL ALL. Ngayon pa lang, sensya na kung mahaba…

Kaninang umaga (July 15), somebody from PLDT called me para i-offer itong CALL ALL na ito. Kasasabi pa lang niya, na-tempt na agad akong kumuha. Pero I consider myself as a wise consumer kasi before ko naman pasukin yan, lahat ng dapat kong itanong, tinanong ko ng tinanong. Even calling another CSR to verify kung tama lahat ng sagot sa akin. And these are some of them:

1. Kung unlimited ba siya sa promo period lang or kahit kailan?
Sagot: Unlimited siya not only during the promo period but for the entire duration of your lock in period. So kung ngayon ako binigyan ng SIM at na-activate ngayon din, unlimited ang local calls ko until July 15, 2011. Siyempre, ang basehan nila, for the meantime, is yung lock in period mo kasi who knows kung ano ang bagong promo nila after two years.

2. Kung fix ba at walang hidden charges ang CALL ALL na ito?
Sagot: WALA DAW. Right now, hindi ko pa mako-confirm kasi bago pa lang ako dito sa CALL ALL. Pero kung lalabas naman sa bill ko na 250 petot lang talaga ang madadagdag, then it’s fine with me.

Marami pa akong tinanong. Pero so far, yung iba eh nabanggit na dito at nasagot na din naman ng maayos nung ibang posters.

Kanina lang ako tinawagan, personal na dinala din agad mismo nung kausap kong CSR (from PLDT Espana Business Office) yung SIM sa mismong bahay ko. Ang sabi niya, actually, 3 SIMS daw ang allowed. Pero sa ngayon, isa lang muna ang ina-allow. Na-activate din agad yung sim card ng wala akong ginagawa. Siguro after 2 hours ng ikabit yung sim card sa cellphone, nagkaroon na siya ng signal.

Then I tried it by calling my own wired landline. Medyo hindi ganung ka-linaw yung signal. pero being wireless, what do I expect? Ang importante, buo pa rin yung sound at nagkakaintindihan kami sa magkabilang dulo.

Now may nakalimutan akong itanong sa CSR. Baka may nakakaalam ng sagot. Kasi ang concern natin primarily is yung charges sa atin regarding outgoing calls. Paano yung mga incoming calls? Halimbawa, may tatawag sa atin na PLDT landline din naman ang gamit, are they being charged? Or free rin ang tawag nila sa atin?

Again, sorry sa nobela ko. Sana kahit papano, naging informative itong post ko sa iba.

hi

i have been reading the posts of call all

ask ko lang po sa mga call all subscribers, kasi ngaun ko lang nabasa ng husto ung call all sim. If i am already a post paid regular PLDT subscriber, ibig sabihin meron n kmi landline, how much tlga yung madadagdag sa bills namin? P250 lang or P850?

for ex i will call all landline 02 within metro manila? is it fixed P250 a mos?

pano pag tatawag ako sa cebu? may charge po yun?
Ano po ung sinasabi nila 850/mos?

hello, i am also interested in this call all promo so i inquired with PLDT CSR, and i was told that the P250 will be added on top of your monthly charge if you will avail of this service. Yung P850,ito ata yung para sa mga new subscriber pag nagapply ka ng landline and the call all.

sabi nung CSR pag tumawag ka sa cebu pero ang homebase mo is Manila, meron charge yun na P1.00/min. pero pag manila to manila, free of charge na yun. pag dinala mo naman sa cebu yung call all mo tapos tatawag ka sa manila or kung saan yung home zone mo free din yun.

yun free local calls is to all numbers with 02 area code or only PLDT 02 numbers?

as per PDLT CSR, all call are treated as local calls even if you are in Palawan or Cebu but you have to be calling to your home zone. If you call anywhere like in Davao there will be a charge of P1.00/min. Check with their CSR or call 101-328 to double check or go to their site. I think Lex has given us the link.

i had availed of this line more than a week now. I wasn’t able to get activation till after a week. The glitch apparently came from a data entry error from pldt business center. so all my calls to 101-328 were a waste of a time since they just keep on telling me to monitor after 24 hrs each time i call. so i just went back to pldt business center to either have it replaced or fixed.
anyway after having it activated a few hrs. i was testing it calling and texting. i was able to send out text messages but not able to received text even from pldt landline plus users. does anybody else have this problem?

I already have one, I asked my sis-in-law working in PLDT, they (PLDT) removed the bundled NDD. Reason?! the DIGITEL’s protest regarding the nationwide coverage violating NTC’s Rules. For me to have it activated, I have to submit several documents instead of just calling for NDD activation. Until now I haven’t. Abala kasi…tsktsk.

Pero ok din naman, kasi kung manakaw sya di pwedeng gamitin pantawag sa celfone.

nakabili ako ng SIM last July 23. Lunch time. By 2pm, activated na.

Then, dinala ko yung Call All sim sa Coron, Palawan. 5 days kami dun ng husband ko.. Kahit nasa gitna kami nasa isang isla or kahit nasa gitna ng dagat, lahat ng friends namin from manila eh nakakatawag. No charges on their side. Parang local calls lang. Nakakatawag din kami sa kahit anong landline, Globe or Bayantel sa metro manila.

Sobrang tipid at pedeng mag-telebabad up to 10mins. Ok lang na mag-drop ang call, tawag na lang ulit. pero super sulit talaga.

Nung nasa manila na kami, instead na tawagan ako sa Smart sim ko, tinatawagan na lang ako sa Call SIM ko kapag wala ako sa bahay.

Sobrang nice nito. Superb.. Sulit ito dun sa mga taong wala lagi sa bahay at sa mga taong di makontak dahil wala ng cellphone load ang mga tao sa bahay nila…

1 week na wala pa rin activation yung sim card ko!
I tried calling them everyday but those robots keep on answering the same thing, “sorry sir system enhancement lang po, please monitor 24 to 48 hours.

One week system enhancement? 24 to 48 hours…my ass!

2 days more and ill cancel my call all service Globe duo na lang ako. Buwisit!

@Nina

Mali yung information na binigay sa iyo ng kausap mong CSR.

Visit this website and take note of the final FAQ item: http://www.pldt.com.ph/products/consumers/landline/Pages/Call%20All.aspx

Question: What if I subcribed to PLP 2nd line prior to promo period of Call All (before May 24)?
Answer: If you subscribed to a PLP 2nd Line prior to May 24, your subscription will automatically be adjusted so you can enjoy the bundle rate of P850/month plus unlimited free calls to your home zone from anywhere in the country.

Ibig sabihin, explicit mismo sa kanilang FAQ nakasaad na kung kumuha ka three months before ilabas yang promo na yan, makakasama yung account mo sa bagong promo nila.

So mali yung sinabi ng CSR na hindi ka pwede. Tumawag ka ulit sa hotline nila at mag-demand ka na kailangan nilang ayusin at isama ang account mo sa Call All. Pag hindi pumayag, ipakita mo yung website sa kanila Bigay mo yung website nila mismo at pabasa mo sa kanila.

Ang pangit naman ng serbisyo nila! Bakit hindi nila alam yan eh yung information mismo about migration of PLP prior to the promo period ay sa kanila galing.

Hoy PLDT 2 months aka little more than 8 weeks na ako nag follow up sa inyo wala pa ring assigned number yung PLDT SIM ko? Ano ba!!!? Monitor within 48 hours eh naka 24 monitors na ako pareho naman sagot ninyo.
“Sorry for the inconvenience nasama po kayo sa system migration. Please call back after 48 hours to check on your new number. I follow up ko po ulit”

Do they just delete my requests when I put down the phone? Or ayaw na nila mamigay ng number? Bakit may mga booth pa sa malls?! Grrrrr!!!!

Bakit ako wala pa ring number? Ano ba ang system migration or enhancement? Bakit karamihan sa inyo meron na? Mid august ko pa hawak itong sim ng landline plus!!!

grabe tlga mga tauhan ng pldt….r they hired d ryt staff….bullsxxx….never cnabi sakin na my 2 yirs lock in period pah….eh til nw wla kwnta!!! bd 3p tlga…den nina 2mawg ako f pde na cut off yng line nmin dahil super WALANG KWENTA i2ng call all nmin….imagne nsa btngas n nueva ecija kmi ,,d nman ako mka kontak sa bayan n other lndlne sa mynla….bd 3p tlga!!! den cnasabi pg lagpas na dw sa 60 free msgs na gve nla my byad na 1peso evry txt…kc evry mo. lng yng free 60 msgs.nla…eh bd 3p tlga …hnd na nga me mkalgpas sa 60 txt…sbra pah mningil sa add’l bill nmin …..ang msama pah hnd pla mka2 rcv ng msgs.frm. sun n globe…!!! so til nw..we’r sffring a bllshit srvces of it….den pg 2mwg kah sa htline nla …wla kah mkausap na mka2pg paliwanag ng maauz sa cncern koh……kylngan na tlga ma mbestigahn i2 ng maauz…so plz..sa mga my reklamo gwa tyo ng mgndang moves pra d2…imgne kng aayawn moh na call all dat alrdy actvated den u wnt 2 cut it off eh nid pah mgbayad ng 2k smethng….o kya nman till mtpos yng 2 yirs na cntrct eh 2loy2 pah dn ang billng moh na 250+……omg!!! nid nga mka tipid dn nw kasumpa2 pla tlga i2….so pls…do sme action nman……GB

Some people wanted to have any newly launched products (like cellphones, appliances, computers, cars, etc.) to show off. But they end up not satisfied when they found out the problems. Be wise.

Ingat kayo sa first bill ninyo.

Ang nangyari sa akin, nacharge ako ng pro-rated for the service, pero included yung initial landline. Dapat 250 pesos ang add-on for the call-all. That means ang monthly is only 850 pesos (bundled). Since yung initial ko ay 21 days lang (from activation ng call-all SIM until cut-off date), dapat babayaran ko is 21/30 ng 250 pesos. Pero ang chinarge sa akin ay 21/30 ng 850 pesos. (Hindi nila dapat singilin yung 600 pesos for the initial wired landline dahil bayad na yun at the start of the month. Yung MSF, you pay at the start. Ang dapat nila singilin is kung ilang days mo nagamit yung call-all SIM and add that to the 600 for the wired landline.)

In effect, mali yung pinro-rate nila na charge! Eh kung hindi ka mag-complain, eh di extra kita na nila yun. It appears to be a system error, so dapat alam na nila and gawan na ng automatic reversal ng charge. Pero it seems ang gusto nila is tatawag ka para ma-reverse yung maling charge.

Statement date ko na nagreflect ng first charge is November 20, 2009.

Ingat din kayo. Check ninyo yung first bill ninyo na nag-reflect ng call-all service.