Smart WiFi launched

A couple months ago, I’ve heard PLDT offering something similar to this..unlimited wireless connection thru cell sites, all you need is a laptop or any mobile device coz they provide the PCMCIA card when you subscribe..but the price was i think around P1,500-2,000..not sure though. :D

I think you still need to buy some sort of receiver.

Not sure if this is the same as meridian, they have their site at http://www.meridian.ph

From what I heard at tipidpc.com, dating company to ni Mark Jiminez na binili ng PLDT.

When I called them up libre na daw yung reciever, just pay the installation fee. All you need is a smart cell site within line of site of you

dito pala details… but for Davao to :-) .. should be the same for others (I hope)

http://www.davaoexchange.com/transact.php?action=show&topic=31

Ehehe, Yun nga ung sinasabi ko na ISP, mabilis nga and the receiver is bundled with the mo.charges. The downside is “KUNG” makakita ng signal papunta sa house mo. Pero I must say nakakaimpress ang bilis ng meridian.
(Pumunta ako sa bahay ng friend ko I tested it on Ragnarok Online, 2advanced.com and limewire) looks like Im shifting from cable to microwave. /gg

Available lang ang Smart WiFi outside of Metro Manila.

Within Metro Manila? Sa October 1 pa daw.

meridian wifi o smart wifi ay iba sa product ng pldt like weroam.ginagamit ng meridian ang cellsites network ng smart pra sa wide coverage.magpakabit na kayo.di hamak na masmabilis ang access kumapara s dsl o sa nakagawian n ntin internet access.mas cheaper pa.ang meridian company ay part n ng smart telco.product ng smart ang wifi.ang wifi ng smart o ang badwidth na alloted d2 ay pra s residential user lng.pwede magkonect ng 2-4 na pc.limited area pa lng available.

802.11g

kelangan may LOS ng smart cellsite and within 1.5km radius para mas mabilis.some say that kung wala signla smart wala na rin wifi, well smart wifi is using other equipment nakakabit lang sya sa same tower.i think for provincial areas 1000 pesos ang installation fee because dito sa amin sa nueva vizcaya 1000 pesos.

988 per month at 90kbs lang? di kaya mahal yun?

unlimited ba ung monthly rate? or merong Kb limit kasi kung Edge technology d per kilobyte ang bayaran?

I almost dropped my jaw when i heared Smart launched a Wi-Fi product. I could imagine myself going to work with a driver in tow so i could do my last minute quick fix on my report in the comfort of my back seat.

TO MY DISMAY!!! They gave a wrong definition of Wi-Fi (not similar to IEEE) im not techy but I dont think they somewhat giving false expectation.

Tama ba ako mali lang intindi ko sa Wi-Fi

guys,

If you’ve got inquiries, comments, suggestions, or incident reports… email marke****@****.*** :)

It is available in metro manila but applications will be thru meridian (8121757 loc 224/257) – you may apply thru their website (www.meridian.ph) and follow up thru the numbers given. The package available in manila’s is the regular package which is P988 / 256kbps and one-time installation fee of P1000 plus a one-year lock-in period. All you need is a working PC with a LAN card.

Hope this helps. :)

It’s actually wifi, pero di yun yung wifi na iniisip nyo. The CPE or yung device na ginagamit ng SMART ay IEEE802.11b compliant, so therefore it’s WIFI. Mali po ang post ni cyber-friar. Siguro partly mali partly tama, or should i say di lang acurate ang post nya.

Ang device na nilalagay sa taas ng bubong ng bahay ng customer ay actually isang WiFi Bridge, merong ethernet port na ikakabit dun sa lan-card na nakalagay sa PC ng customer.

Ang device na nasa cellsite ng SMART ay most likely isang WiFi multi-bridge.

To avoid confusion Smart’s WiFi is a “fixed” connection in a sense na hindi ito katulad ng typical na WiFi na pwede ka mag-roam around dahil directional and antenna nito and required na magkaroon ng LOS (line of sight). But still, it uses the 802.11b specification so therefore it is WiFi.

Don’t argue with me dahil I have physical access to those devices.

Ibang term dito ay “Last Mile Access Solution”

Basahin nyo to para kayo’y maliwanagan
http://www.orinocowireless.com/solutions/lastmile/

No offense! ^_^

sa naintindihan ko, bridged ung connection ng transceiver. no authentication needed ba o kelangan nila ng mac address? kung bridge sya, e di switch na lang bibilhin ko, hindi na router. so unlimited sya, pro reliable ba ung service? consistent ba ung bandwidth o pag peak hours baka bumaba ng 33K. gusto ko kasi mgpakabit ng broadband kaso research muna ako, baka kasi mura, un pla, 80% of the time me outage. one more thing, me static ip service ba sila. need your opinion bago ko sila kausapin, syempre sales un, puro BS, me number ba kayo ng tech support nila, kasi mas gusto ko silang kausapin e bago sales. and syempre, gusto ko muna opinion ng current users tungkol sa reliability & consistency ng service. thanks!

I’ve got Smart Wifi installed. Maayos na sana pero their tech support has an IQ of 0. Galing ako tech support ng Sony Computers USA so alam ko ung problem. I had a problem sa bandwidth. The bandwidth test isn’t reporting the supposed bandwidth. I was only getting 50 – 60% of the max allocated bandwidth. The tech support agent just had me go thru ipconfigs and bandwidht tests. I asked the agent what was the relevance for this to get my problem resolved but they had no clue. They just told me they’ll forward this to the “2nd level” of support and do a follow-up. This is very disappointing…

SA LAHAT NG INTERESTED MAG AVAIL NG MERIDIAN SERVICES…PLEASE READ THIS FIRST
nagstart ako a few weeks ago and two days lang maganda yung connection. lagi nalang ako nagkakaproblem sa internet connection. there are times na walang internet specially at night. regular caller na nga ako sa technical support and customer service ng meridian, i’ve already memorized their number by heart sa sobrang lagi ako tumatawag. and everytime sasabihin ko yung problem ko na walang internet ang laging sagot sakin “ma’am paki check po yung status ng POE” troubleshoot nanaman!! lagi ko nalang ginagawa pero nothing happens. ipapaayos pa yung ipconfig wala pa din. they’ll tell me to check the POE, go to run, type ipconfig, check the ipnumbers, browse….. paulitulit na ganito still…..NOTHING HAPPENS. the same with UNSATISFIED CUSTOMER nagrequest na din ako na magsend sila ng tao to check my connection, pero wala pa din pumupunta. lagi nalang nila sinasabi ng customer rep na they’ll fprward my complaint to the concerned department. naforward nga kaya?
meron pa….pag sa technical support paghindi na nila masagot yung question ko or wala na sila mabigay na solution sa complain ko, they’ll put me on hold.. tas babalikan ako after ilang minutes, tapos they’ll put me on hold again hanggang sa mawala nalang sila at marinig ko na ang… toot,toot,toot. wala na pala akong kausap. hindi lang once nangyari sakin ito, i think it’s their style of hanging up the phone pagwala na silang magawa. ano ba namang klaseng service yan!! lastly, mali yung advertising nila, they said their connection is not affected by any weather condition, eh konting ulan nga lang wala na akong internet. they also said that 288kb yung speed nila yun pala yung maximum, hindi sinabi na once in a blue moon mo lang maeexperience yun. i know its advertising and you’ll only put things that will make your company look good, pero sana naman there’s truth, kahit slight truth to what you’re saying. i’m just stating the facts so wag sana masamain comment ko gawan nalang nila ng action yung mga complains ko at ng ibang customers.

Actually, pwede ang internet connection sharing, medyo kelangan mo lang ng hub or router with multiple ports. Mura lang naman. Kaya mo yan.

at last my request has been granted. nagpadala na din nang tao meridian yesterday to check my connection. they’re from smart wifi mismo. so ganun na nga they checked my connection, yung ip address, ip number, if okay yung connection from my pc to the antennae, nag troubleshoot pa..okay naman daw, baka daw defective yung antennae na kinabit. pero….. they have to reschedule kase naubusan na daw sila nang dala na antennae!! oh well i should have expected that. anyway, the technicians from smart wifi agreed with me that the technical support team of meridian gives very poor service…walang kwenta talaga. kahit daw sa kanila when they ask for numbers or help in installing or repairing connections minsan hindi daw alam ang isasagot or kung pinapasapasa nalang sila. i’m expecting the technicians to be back by tomorrow. SANA TALAGA. i hopr they’ll be able to fix my connection at magkainternet na ako para naman magamit ang binabayaran

Guys, I’m a subscriber of Meridian Telekoms, impressive yung connection speed nya using smart wi-fi. Anyone who knows directions on how to share this connection to my otrher PC? Meron po akong router Linksys (WRT54G). Di ko sure if i configured it right, isang computer lang ang nakakaconnect sa Internet, my other computer is not. Baka sakaling meron na sa inyo nakagawa neto, pa share naman ng ideas. Router ba kelangan or switch? Please advise

Behind Linksys WRT54G has ethernet connection for your ISP. (separated from the 4 port switch). I have not seen Smart wifi but base on requirements they need ethernet connection for your PC. I assume the wire that runs from antenna is an ethernet cable.

Refer to your routers manual to configure PPOE or DHCP, if it is an ALWAYS ON connection your router should grab the IP address from smart.

Happy surfing

Guys, help naman! I have 2 desktop PCs, in my room and the other in my sis room. I also have a hub. My problem is how can I share my “smart wifi” internet connection with my sis on the other room? Do I need to buy another piece of hardware to have this? TIA

i was planning to get smart wifi here in Zamboanga, but when i went to pldt to disconnect my pldt vibe, they discouraged me to apply for smart wifi and encouraged me to subsribe for pldt dsl because they now have a cheaper plan, they said the have a P1k for the first six months, afterwhich will go back to it’s originial price which is P1.5k… so what I want to know is, is Smart WiFi really bad? or Good? not to mention if PLDT dsl is not that good anymore?

plan 1.5k’s speed 384kbps also there is a plan 1.5k for the 1st 6mnths then back to 1995 after the nxt 6mnths which is at 506kbps i think, i too was shocked when they told me NOT to apply for Smart WiFi but anyway, for now i will wait for confirmation about the quality of smart wifi here in zamboanga although i asked some of my classmates about pldt dsl, they said dsl is quite alright, their speed are not fluctuating… btw HOOP, what’s your speed on Smart WiFi?

@interestedcustomer

I just tested it at dslreports.com(speakeasy.net server) and this is what I got for upload and download speeds.

2005-08-01 13:29:56 EST: 226 / 234
Your download speed : 231958 bps, or 226 kbps.
A 28.3 KB/sec transfer rate.
Your upload speed : 239707 bps, or 234 kbps.

I actually had to hack some branches out of our palmeras 2 weeks ago in order to improve our signal, because i noticed that my successful ping to time out ratio was degrading from my acceptable value of 2 timeouts per 10 pings… I would have cut some more but my wife and mother would get mad at me if I did… hehehe

@iron59

Yup it’s kinda a vague description right now, like the path charter change… hehehe

@interestedcustomer

If the technical guys come to install your unit, it would be best if you were there. So that you can see what they’re doing. The guys who install it are subcontractors, they get about 1.2k for each installation…The subcontractor who installed mine was nice enough to explain to me what he was doing.

During the router set-up, you should get a SNR value of > 45, 36 works but 45 above is better. RSL should be between -10~-60. Check also the fluctuation. Changes of +/- 10 is ok but greater than that means that you aren’t getting a good signal. The smart tower usually has 3 antenna nodes you can connect to (A,B & C) they usually start the tweaking by using the node with the best signal.

Goodluck!

I’ve applied for the Smart WiFi service.. i live in bulacan.. and the plan costs 788/month w/ P1000 installation fee.. the price will increase to 988 by october.. hmmm.. i’m researching on it and trying to get as much feedbacks as i could.. hmm..

Are there any users there from bulacan? Marilao?
Tell your experience!

hey guys. what if i have two antennas and only one was configured for smart. can i use the other one to access my smart wifi account? but i dont know how to configure them… anybody knows how?

forgot to mention, that you have to set your LAN card first to a static IP address and not obtain an IP address automatically when configuring the router.

For. Ex.

If the IP address of the router is 10.2.2.247, just go plus 1, like 10.2.2.248 for your lan card.

And to configure your router, you need to use IE, it don’t work on firefox (the bastards!)… just type the IP address of the router in the URL and input the root username/password.

Hi Annie,

You’ve been paying a significant amount of money on a not-so-fast internet connection speed. You can actually shift to Smart WiFi which I believe is PHP788/mo plus one-time installation fee of PHP1,000.00. This used to be the wifi service from meridian and I believe Smart bought meridian so Smart is now marketing this wifi service.

Just last week my bro had me help him configure the WiFi connection since he had signed up for a subscription two weeks ago but the sub-contractors who install the antenna, CPE and POE equipment was not able to configure it to work for his LAN nor for a single computer, though it worked with their laptop. It was just a network card issue which was resolved through hard setting the connection speed of the network card or by replacing the network card. I did replace the network card so that it will connect at 100MBps.

I have tried the connection and it works fine.. Download speed of about 12-17 KBps, not bad for a 128Kbps connection. I have even set it up to work on multiple computers using one computer as the gateway (XP Internet Connection Sharing feature). The only drawback that I have seen at the moment is that though you may install a router you would not be able to configure the port forwarding feature like for example if you want to create your own webserver or ftp server since the ip address that they give is a private ip address which is a non-routable ip address. It seems to me that all the users on one cellsite (since they put a sort-of Access Point at smart’s cellsite) have one ip address which is NAT-enabled. Regarding applications, it works fine with yahoo msgr including webcam, MSN msgr., Skype, mirc etc.

Regarding tech support, I can’t really say for now since I haven’t called them yet but if you really want support you might as well contact a local tech in your area to help you with it if your not so technically-oriented, you will have shorter turn-around-time thus faster resolution.

If I have to rate the Smart Wifi 1-10 regarding the connection speed and the cost, I’d give it a 9. It’s good enough for a 788/mo unlimited connection.

so far nakaka 1 month na ako sa Smart WIFI in the first month ok lng cya satisfied pa ako sa performance nya. then last saturday. my internet connection suddenly lost. nagpunta ako sa sub-contractor(near us) sbi nila ung reciever daw ung antena ang may problema. i don’t know how that happen becuase my PC is open 24/7 due to ragnarok bots that i’m running 24/7. ng pinalitan na ung antena ng technician. hay.. every 30 mins connection timed out na minsan i need to shut down my pc for at least 15 mins to have a connection again.. i don’t know what happen but maybe it’s because it’s rainy dis days and i don’t have a line of sight to their tower.. by the way ung tower ng smart ay about 4 houses away from our home.. but still i’m satisfied with the speed of the connection but i’m not happy about the frequent disconnection. is there anyone that can suggest a substitute hardware from the equipments that smart is currently using? because i’m planning to replace the reciever and the antena with a better hardware… thanks

@ Allan

U can share ur internet connection by having a router. The standard port has 4 connections, you go up 8 connections. Try this brands: Netgear, Linksys, DLink, Hawking, Belkin. Right now, Im using a wireless router, Netgear MR814 then a USB Wireless Adapter, the real WiFi experience. :)

Bear with me.. I just had to vent.. Based here in Davao and was quite pleased when smart wifi came out.. Applied…. mabilis naman ang approval of the application… BUT… the delivery people called and we had a problem with their finding my address.. after much confusion, kasi pala DIGOS, Davao Del Sur yung naka sulat as my address ,not Davao City… Red Flag number 1… I mean, I filled up the application myself and I have never been to Digos EVER… Anyways, WiFi installed just last Tuesday.. and I have been having problems every since… as in, sising sisi ako that I got it.. and considering that I live only 1 block away from the base station or whatever its called ha! Either no connection or very very slow .. I only get a good connection 10% of the time (like now… Alleluia!!) I am on chicka chika terms na with Smart WIFIs technical support kasi every day ako tumatawag
for an SOS.. so far, no satisfactory answers…Imagine, turn off adaptor, remove cables, return, turn on, enable LAN connection ad nauseum yung advice sa akin….. !*$@*EW*$@*$ …….. I am giving this a few more days before asking for a rebate… and am seriously considering DSL nalang… arghhhhhhhhh

@Debbie

So far for the past 3 days no long term downtime from my end. Before that I had problems with the base station not automatically renewing my IP address after the 1 hour expiration.

With the subscriber base getting bigger, I’m going to have to assume that the system is going to get crappier.

I guess what’s sparing me from the brunt of the bad service is the fact that I live in a remote area and I have virtual monopoly of the base station :-)

@interestedcustomer

that’s sad to hear that your smart wi-fi installation did not push through.

I’ve heard of the plan 999, they said that it’s for students only, you have to apply through your school, no idea what the requirements are. Not sure how that goes but if you’re still in school you might be able to apply. But don’t take my word on that info.

my only rant with meridian/smart wi-fi is the billing, if you applied through meridian before naging smart wifi you can only pay through banco de oro or meridian telekoms office and not through the smart wireless center, offline pa daw kase. bad trip panaman pumila sa banco de oro@SM Davao, haba ng pila palagi dahil daming nag re-remit sa Western Union… sungit pa ng gward… hehehe

:-)

@bryanmania

try this link http://support.microsoft.com/default.aspx?scid=kb;en-us;306126&sd=tech

I haven’t tried ICS yet, tell us if this works :-)

there’s also a movie here for the step-by-step

http://support.microsoft.com/servicedesks/ShowMeHow/3061261.asx

Hi guys, here are some faqs for SMART Wi-fi that i’ve learned thru using it of course…^_^

1. Which is faster DSL/Cable or Smart Wifi ( Using the same speed of course)

– (Using 1 PC) Wi-fi is good with bandwidths of 128-228 Kbps depending on ur LOS kc minsan tlgang d maiiwasan ang interferrence caused by the weather. Pero DSL can give a more maximized download and upload speed when using 1 PC.
– (When SHared thru LAN via ICS or Router) DSL is better…kahit kc mashare mo ng maayus ung Wi-fi.. hirap na xa sa distribution of bandwidth when shared in a lan config. Same with router.. it doesnt help much to share the bandwidth with the other pCs evenly..so i guess sa speeds ngaun ng Wi-FI ….medyo lamang ng konti ang mga wired ISPs… but of course lamang ang WI-Fi lagi sa “Which is Cheaper Issue” heheehhe

2. Regarding Port forwarding/Triggering on WIfi Pede ba sa gingamit na WI-fi Bridge ng Smart eto??

– The answer is YES.. nka DHCP ang Wi-Fi MultiBridge sa Smart Cellsite which assigns 1 valid internet access- enabled IP to a residence subscribed in WI-fi. You cannot define the certain IP lang nga kc nagbabago ang IP na inaassign ng DHCP server. Kung maghohost ka ng WEbserver, FTP, SMTP, or Game Servers, pwede nman kaso kelangan mo lng gumamit ng mga free DNS.. tulad ng No-IP at Dyndns na domains… tsaka xempre dont forget to download ung IP Updater nila para laging updated ang IP ng WI-Fi bridge mo with the ur domain.

^_^

sir hoop,

salamat po sa reply mo, oo nga po pala meron me screenshots sa website ko (www.pbase.com/bryanfer2004) and i must say stable naman po ung smart wifi para sakin :) maski nung last na bagyo walang problema :)

uu nga po pala sir, about my problem,
ginawa ko na po ung mga sinuggest mo sakin ayaw parin po talaga :( pano po ito :(

Okey ang connection nila, mas comfortable at saka wlang traffic… sana tuloy tuloy na ang ganitong connection… good luck!

I had no problems with SMART wifi at the first 2 months but when I had a problem of ping timeouts things started to get worse. I called thier tech support and there is only one word to describe them “STUPID”. What does deleting cookies have to do with a ping timeout? Even restarting the PC and the bridge a million times does not work! Why does it have to take 2 weeks before they send a technician to fix my connection? What the hell? I’m around 120 meters away from the Cellsite so dont tell me something is freaking wrong with the LOS (line of sight). It turned out that they had to “tweak” something in the bridge to get my connection right. I could have done it myself only if the “STUPID” tech support agent directed me how to access the bridge. I mean I’m an IT graduate myself and I also work at a call center handling IT tech support questions for computers. I’m not that dumb!

So far this is the only problem about them. They need to hire more “knowledgable” tech support people and not “STUPID” people.

Kaka install pa lang ng meridian wifi ko kanina 1 hour ago. test ko sa Speedometer ng McAfee:

1st test – 214Kbps
2nd test – 250kbps.

bilis compared dun sa dial-up ko dati! matanong ko lang. yung RSL na nakita ko sa laptop ng installation crew is minus 14 (- 14). What does that mean? Can games like Ragnarok, Khan, Gunbound run on this connection?

@dennis mark,

RSL stands for Received Signal Level, from the source to your antenna. For Smart Wifi it should be between -10~-60.

I’ve tried it on Ragnarok ang it works pretty ok. :-)

hahaha… oh nga… sa akin naman, huwag lang bumilis ang tubo ng puno hehehe…

@dennis mark,

yup puwede, not sure with other routers pero sa akin napa gana ko sa linksys na WRT54G

here’s the link on how to configure it :-)

http://www.davaoexchange.com/transact.php?action=show&topic=58

hi,
i just got my wifi installed this morning. My problem is
I added a broadband router to my bridge and after
setting auto ip. I am always being redirected to the
smart wifi website telling me to log in. I did that and
restarted my pc and still i am always redirected to
smart site.
this happens only if i add a broadband router. but
when i remove the router my connection is ok.
please help.

hi, m oliver of cagayan de oro city. i just wanna asked why my smart wifi its not consistent. i mean, its not 128 kbps. when i downloading a song it took 4 a while. can any1 help me regarding this matter. i aprreciate if some1 will help me.

thanks!!

@oliver,

I’m no expert when it comes to networking. but you might want to factor in also the speed from the source. If he has a dial-up connection, your download will be limited by his upload speed. If he has a 10mbps connection and 10 pc’s are connected to him, you’re going to divide the bandwidth between all ten of you.

Not to mention we’re not factoring in network traffic which could also bog down routers and switches. A router will compute and use the shortest distance between your pc to another, but if some routers in the network are down or too much data is flowing through the network, it will take it’s toll on your download speed.

@Eklectix

Sorry but I don’t know what the settings are… infact… I don’t even know what VCI/VPI means :-D

Goodluck on your plans though :-)

@Eklecix

No problem, sorry I couldn’t have helped :-)
If ever you find out, would be nice if you could share it here too :-D

@rbb

That’s an interesting question :-D…

From what I know, since Wi-Fi is near microwave frequency the wireless signal of a router can be disrupted if the signal is powerful and near enough to extend to other frequencies…

Kinda like your average handheld walkie talkie, if you have two talkies dialed in at 5144 frequency and transmit to that frequency at very close proximity, you can actually hear that transmission at 5143 and 5145… … then of course baka hulihin ka ng NTC for broadcasting at the wrong frequency… hehehe :-D

Googling it even further… this is what I got from linksys…

“802.11b operates in a range of radio frequencies known as an “unlicensed” band (i.e. the FCC does NOT require the use of a license in order to operate a radio transmitter in this range). This means that commercially available radio devices other than wireless LAN devices are permitted to use the same frequency band as 802.11b. Consequently, these co-existing radio devices can interfere or “jam” the wireless LAN (and vice versa). Ironically, the most troublesome devices are cordless telephones and microwave ovens.”

http://www1.linksys.com/products/wp_wireless.asp

Ikong, you said there’s no degradation of speed? kahit na 4 PCs ang connected? kasi ang plan ko e Meridian residential la-ang and ang burst speed ko 256 kbps with average of 230kbps. e pano pa kaya kung ereng WRT54G router ang gagamitin. Diba designed yun para stable connection strength? please enlighten us..

Sa mga tiga BULACAN kung apply kayo ng WIFI puwede sa akin AGENT me and a user of this technology kaya since ng magsimula 2 online na me ng SMART WIFI kaya many experience na rin at d me bookish . Kaya you can contact me in my e-mail jafrancis****@****.***. I’ll give you my landline if you are interested and to let it know kung nasa radius kayo ng cell site nila to get a better signal. I have a map of smart for determining the site of yours if you can easily get the good LOS….kaya lang BULACAN lang hawak me.

@hoop

how do i derive the ip address of the router using my pc’s mac address? is there any program you can recommend? also, are there any programs that does this configuring stuff automatically?

@ inkblot

it depends on your router my choice of router is either dlink or linksys for easy configuration. EDIMAX I’VE TRIED IT BUT IT DID’NT WORK. Always refer to your manual.

Tama si Hoop, get Linksys kung wireless WRT54G, kung wired BEFSR41.

@inkblot

Hi, I am sharing my wifi now using an edimax router.
here is what I did:
1.set the WAN to dynamic IP and click on the clone
mac address
2. enable DHCP
3. enable nat

that’s all.
to check if router is receiving wifi. go to status and click
on the internet connection and you will see that your
router has been assigned ip add,DNS,Gateway etc.
this means that it is ok.
once enable you will be redirected to smart wifi a couple of times. if it keeps on redirecting. just go
to the router WAN setting and click on clone mac
address again. That will do it.

ikong and hoop i think both of you can help me. tnx!!!

Ikong, are you referring to the RSL/Received Signal Level? Does it affect my connection speed? Do you have program that measures RSL?

patay ka kay Mike Defensor.. hehehe

@dennmark

Acually RSL is one of the thing na tinitignan. but me kasi nakakapasok ako sa system ng antenna for setup and to know kung nasa right track ung aking antenna if kung nasa right track probably the slowing speed is depend on the external problem, either the ISP or the Base Station in their maintenance peiod so intay lang me kung kailan nila UP ang speed. No extra effort needed.

Guys check out PinoyWifi.com. Somebody there got 1+Mbps from Meridian @-54 RSL. Name’s BandwidthHeaven.

nawalan ako ng gana sa smart wifi palagi lang napotol ang signal mo sa internet pag umoulan. Ngayon wala na man ako ng signal. nag loko loko lokoloko loko loko loko na na man ang smart wifi.

waaaaaaa…. parang kaw yung sa customer service ng wifi.. hehehehe. ganyan din gawa ko kaso it won’t really solve the problem, yes gagana nga pero mawawala ulit.

the thing is talagang di pa maayos ang service ng wifi na ito. sabi nga they are the pioneer of this kind yung nga lang di yata sila nag-improve for how many months na or a year i think.

mura nga kaso bad trip talaga yung service nila lalo na yung mga “kamote” na customer service nila. halatang scripted lahat ng sinasabi at ginagawa over the phone. ganda lang yata ng boses kaya pumasa sa trabaho.. ahihihi

Google found this blog for me. Thank goodness there are other active users of this service because Smart’s call centre agents aren’t worth a d**n. =p I need simple advice from fellow technical people, that’s why… does anyone have any idea why disconnection is frequent? LOS can’t be the problem as my house is right beside the cellsite. I’m suspecting a dodgy antenna, but it’s hard to get compepent help as they’ll make you jump through hoops to obtain a field visit! Service is fast but not spectacular – faster than dial-up but not enough bandwidth for simultaneous downloading of large files. Thing is, getting disconnected is hurting my downloads and IM…

As an aside, can anyone give me the service IP address for the outdoor microwave antenna? I’m trying to enable port forwarding for BitTorrent.

oh sorry its 1.5.142.66 or 192.168.2.1

192.168.2.2

tanong ko lang kung cno gumagamit ng smart wifi pra sa pag-download ng mga torrents, gaano ba kabilis download rate nyo kc skin ang bagal…

bwsit talaga ang smart na yan! hanggang ngayun di pa rin ayus ang connection ko. pinaghintay lagi ako…. 24 hours daw yung scheduler nila eh gago sila hanggang nagyun di ako natatawagan para lang sabihin kung pupuntahan pa ba ako ng tech o hindi…

m getting pissed with this people! they’re not serious enough with their customers.

as of now i’ve got a connection with 20-30k speed… huhuhuhuhu:(

could anyone help me on what to do? i’ve got a contact dati sa isang tech nila kaso nawala yung cell ko so wala na yung number nya sa akin. help me!!!

@reggie:

We have the same problem. Torrents are uselesly slow on this connection (largely because it’s not easy to enable port forwarding). As for your LAN LED, it means the antenna has established a data link layer connection with yor LAN card – everything’s working fine.

@ jekoy:

And don’t try their tech support. Read my blog post on that note. ;)

@ hoop:

Thanks for the tip. I’ll wait for the tech to come back; he hasn’t made me sign for the installation yet. >:)

@ everybody

if your LAN LED is fast contuously blinkng while your not in surfing. their really a problem you gonna get a slow connection, as of now im trying to analyze this matter, kasi nangyayari din sa akin ito at kung you experience it also it might be the base station, or your lossing your LOS. Im observing now my connection if gonna get 11MBITS Tx Rate or an 2MBITS only…I know the ip of their bridge software. that’s why i knew it…..

@ hoop

wala kwenta mga sagot mo…d makatulong walang specific…

Hi Ikong,

Sir, sabi mo earlier that you can access the system of your antenna to get your RSL readings, would you be kind enough to share to us how you can access the Client Network Bridge?

@dennis mark

that I know of… kita kase doon yung real time stats of RSL, SNR, as well as you can change the channel your router is currently listening to in order to get the best signal.

but if you can’t access this and would really like to try it without access to the router, I could suggest continously pinging a site and see how long the time and consistency of the return signal is.

in the command prompt:

ping http://www..com -t

should do the trick.

But I don’t recommend this, sakit sa ulo…

Goodluck… :D

@ikong

please feel free to add clarity to my posts so that the other posters can get their problems answered. All my suggestions are based from my experience in using smart wi-fi and fixing problems in my connection without referring to tech support. :D

@ikong,@reggie

you guys get continous blinking while you aren’t surfing? could you please check for spyware/viruses in your pc? or other softwares that connect to the web (ex. antivirus downloading patches)

It’s kinda peculiar that that happens considering that the LAN Led blinking signifies data packets being transferred and decrypted while a steady light means that there isn’t any connection between LAN card and router. maybe there’s something transmitting that shouldn’t be.

If you have a good LAN connection (ex wires not folded, not near microwave ovens) to the router you should have a consistent communication at 100/10mbps. Unless of course you are sharing your internet connection, then it would indeed be logical that you’d see the LAN Led blinking profusely and your internet connection slowing down due to bottlenecking occuring down the data pipeline… that usually happens to me when the entire family is on the internet at the same time :-D

@ hoop

hilo ako sa paliwanag mo….wala paring makuhang sagot si reggie sa iyo puro k lang ngak ngak e…bottleneck pa alam mo…tsk tsk wag k ng sasagot pag di mo kabisado ha….

@ reggie

eto ang sagot dyan kung d ka nakakakuha ng 12Kbps upto 19Kbps sa pagdownload mo. Ibig sabihin d maganada ang signal mo or your LOS…o kaya ang base station mo kung saan ka nakakonek may problem with the distribution of speed..kung fast continue ang blinking kahit d ka nagsusurf or dowloading ibig sabihin non ay may problem ang equipment either the LOS or the Antenna. Pa check mo na…punta ka sa command prompt type mo ping 192.168.224.1 -t kapag malaki ang mga time interval mo at 4 digits ms reading mo at request timed out is often it means out of sight ka na nagalaw ang antenna mo o kaya defective ang antenna mo..need mo nang umakyat ng bubong o tumawag sa *1888.

actual yes dennis ang HOOP i know how to go to the configuration, but i want you to know that i needs an expertise in this matter, ang problem ay talagang ayaw ko lang magaling sa akin ang intruction or the ip now if the tech of meridian go to your place for repair..force them to give the instruction or the ip…HUGAS KAMAY ME SA FORUM NA TO…Mahirap na baka masisi pa ako…ang traceable ang ip and EMAIL natin kahit papano..SORRY but i have be in silence in this matter..and HOOP by the way im sorry for the words kasi d ko nakita ung ibang post mo rito e….

that explains it..

@ reggie

kung 1 to 2 digits ang reading you,,,it means you have good connection,,,ilan ba ang reading mo sa 2wire.com may i know?

@ hoop

I dont want to get the floor of this forum,,i want only a real answer to every question…kasi with our experience ay makakatulong tayo sa kanila…

tpos ngyn bumababa na 99, 94 hnggang 74 Kbps

knina 74 ang lowest pero kpag gmit ko ang bittorent ngdrop sya ng 50 to 20 Kbps sa sobrang bgal d nko mkpg surf sa internet kung bukas ang bittorent.

@ joam

actually tama ang status mo buti ka nga at 19kbps iba ang download sa transfer ang 127kbps ang 19Kbps kung mapapansin mo ang K ay maliit at malaki k=Kilobits K=Kilobytes you have to divide it by 10 or 8 to get the dowloading speed…yan talaga yan parehas din ng mga DSL ang Dial-up is only 3-5Kbps ang dowloading me i got 15Kbps on Limewire for MP3 so it means your in normal situation read ka lang sa internet ng mga site regarding Broadband Connection.

@ reggie

d naman bakit? wla pang 15mins. Limewire and Java.

Antayin nyo na lang mag increase ang Smart to 256kbps. sa october daw yun, pag hindi pa rin I suggest patunayan nyo sa kanila na mababa speed nyo para soli bayad na lang. pag hindi pa rin, reklamo nyo sa NTC or sa DTI na na shortchange kayo. Meron talagang maganda connection meron pangit, swerte lang siguro ako nung ka install pa lang average ko sa Meridian 230kbps ngayun 250 na umabot pa ng 278kbps. Hindi ko alam kung ano nangyari sigura marami lang dito naiinis at nagpadisconnect kaya solo ko na signal dito samin.

@ joam

dont u worry,,,baka sooner dating din satin ang higher speed,,but for me this is worth on my paying to smart..so im satisfied still lalo nat napagaralan ko na ang mga configuration nila in connecting…sooner normalize na lahat ang subscriber speed nyan inaaayos na nila..and ok 2 sanay ako sa reality not in dreaming so kahit papano satisfied in their speed..eventhough na lumaki ang user nila still sanay na ko sa speed na bigay nila ngayon kung tataas ng 256 by october d mas better right….by the way i have 4units running in this wifi…sabay sabay un.

guys, smart is using 802.11g wifi. i’m a network system engineer/administrator. basics of wifi is that the closer you are from the cell site, the higher/faster your bandwidth, as you go farther, the bandwidth drops. simple as that. so if magpapakabit kayo, and you want it fast. dapat malapit kayo sa mga cell site towers nila.

hello, im new to wifi,yun mga nag install d2 sa cavite kinabit sa may pole ng antenna ko sa TV everytime i use the net lumalabo yun reception ng tV ko malabo na nga dati lalo pa lumabo, para atang tinamad yun mga nag install,pede ko ba ibahin yun location n2?kaya lang sabi ng nag install mas maganda dun kasi in line with the SM dasma dun kasi nakalagay yun antenna daw nla.tska 121 .80 kbps lang yun test according to 2wire.mabilis na ba yun or below cia kasi pag gamit ko bitcomet grabe mga 4 hrs ata DL ng movies. tnks

@ sheng

buti kpa nga sheng 4 hrs download mo ng movie mo, ako almost 800 mb inaabot na ng 3 days sa bagal smantalang kpag test ko speed sa wifi above 120 kbps din ang reading, torrent din dinadownload ko.

@sheng
oo nga ganun din ang nangyari sa aming tv yung naginstall sa aming antenna kinabit kaya pag nakaonline ako nlabo tv namin.
yung sinasabi mo na mahina yung downloading mo sadya raw yun.
di ko alam kung tama yung cnacbi nila mixed reactions kc nakukuha ko.pagnagddwnload ako file na 5mb laki inaabot siya ng 5-4 minutes, transfer rate ko eh nagrarange from 10-18 kbps. sabi nung iba sadya daw yun. ung bandwidth mo dive\ided by eight eh yun daw downloadding rate mo. pero yung nakita ko kay bryan fer mania ang laki laki ng ibinibigay na transfer rate niya w/ a bandwidth of 128.tingnan mo site nya.

@hoop

Yes, dami ako natututunan doon detalyado instructions and no holding out. Guys, check it out maraming engineers doon.

Grabe mukang may pagalingan na nangyayari d2 sa forum!

Kung nalaman nyo lng sana ung USERNAME and PASS, wl na sana kayo gaanong magiging problema about configuring and checking of your RSL and NSR. Sa pag kakaalam ko four letters ung username and password na ginagamit nila.

talasan nyo kc mga mata nyo…. hehehehehehe

tulong naman o. as in wala akong alam dito talaga. i just read all the post and im a bit worried. some speed readings got 120-128 kbps but ako got a maximum of 74kbps from 2wire.com. Ano ba to? do i get a low download speed? upload ko nmn ay 54kbps. as in i really dont know about this stuff. how do i get my speed faster? any one knows? tulong nmn jan. i also clicked the properties under the settings—>networking connections—>local area connection2 on my START button and it read 100mbps. I really dont understand this. Can any1 please explain to me what are these stuffs and how can i improve my smart wifi speed. Thanks

one more thing, the 100mbps from your LAN connection is not your real speed. It only show how fast your LAN is capable of.

Try this link to get some tips:

http://www.tipidpc.com

Thanks Jason. I downloaded and installed the program and i got a reading of Incoming 317B and outgoing 268B. What does this mean? Is it bad or Good. I compared it to Bryan Fer and our KB is way to far. What should i do? Is there anything that i can do to improve my speed aside from adjusting the antenna to the LOS? Thanks for the Help. I appreciate it much. :)

@zato

tama si brother jason :D

@brother jason

oh nga no, never really tested if 100mbps is really 100mbps… masyado akong paniwala sa manufacturer hehehe :D

Linksys WRT54GS
Wireless-G Broadband Router with SpeedBooster V2.0

Hi its me again. jason, so u mean that for those using smart wifi theyll only receive approx of 30KBps? I somewhat understant a little now but theres still questions running on my mind but anyways Jason you’ve been a great help. Thanks.

gusto u ba malaman kung paano mo yan maayos ichat mo si jafranc****@****.*** thru yahoo messgr o di kaya ako na lang joseamadomar****@****.***.

joam, nai-add na kita sa yahoo messnger ko. thanks.hope well resolve the problem together. :) thnx to jason pala again.

I have opened other webs but i have failed with yahoo. It always tells me i am out of time whenever i try it. which is not the case with other webs.”why?”

hoop,

bakit iba iba results ng speedmeters?

McAfee 240kbps
Abeltronica 290 (download)
TestMy 251 (download)
PLDTplay 190
GlobeQuest 398

which is more realistic? ano ba talaga kuya?

brother jason

sorry for the delayed reply. Just as I was about to answer this one naputol smart wifi ko… hehehe… I wasn’t able to contact billing to get my latest activation key dahil busy phones nila. :D

Alam ko somebody posted here already which is the best speed meter to use. Then inexplain rin niya bakit pa-iba iba, I think it’s because of the distance of the servers from you. From what I remember sabi niya to use a speed tester closest to you. Sensya na, I was looking for it here also but I can’t seem to find it.

:D

hi hoop,

sori for the late reply. i followed your instructions and made the necessary adjustments to my laptop too. now i’m safe and i can surf in peace. thanks again. :p

ala, antayin ko na laang tumaas ereng niyog ng kapitbahay namin gawa ng nakaharang ito sa aking LoS. siguro pag lumampas na ereng niyog sa LoS ko, lalampas na rin ako ng 250kbps na bilis ko ngayon ano ga? hehehe

ok na yung speed, sana madouble about 256kbps ok lang kung may extra charge. at sana magkaroon ng malapit na tower ng smart wifi dito sa amin

@ joam

check mo rin sa http://www.2wire.com ang speed you kasi sa pldtplay medyo d yan ang tunay na speed kasi local server lang gamit nila to check..kung by international medyo baba yan o kayas a http://www.speakeasy.net..check it out dude and give me ur speed and analyze it…tnks nga pala..

sa morpheus eh umaabot ng 101 minsan pero satble nya is 45-70 kbps.

i’m still new with smart wifi. i’ve been wondering about how to access their site if they do have one. i remember logging in to this site during installation with my email and password. they say i can use that to update my billings and everything else. what’s the website again? tnx.

@ikong
how to get in the antenna system config? what ip to type i think there’s a password, pls share naman, thank you
bert

@ bert

it differs the ip address of every antenna it has a serial no. that to be computed in their chart..so d tayo pareparehas on that matter..ung akin alam ko lang kasi talagang may ip ung antenna kaya pinilit ko silang ibigay sa akin…hearsay they gonna up the 128kbps to 256kbps from 788php-988php. the meridian or in the area of manila they are now in the 256 plan and sooner we gonna upgrade their 128 here in provinces..

@ikong
yeah! its true, i called up smart wifi they’re going 256Kbps by october

pweyding-pweyde, post mo dito kung gano kabilis nila narespond request mo ha.. hehehe

Salamat po sa mga sumagot :-)

Paiikliin q nlng ung naging case q. Nakita q kung pano sila mag hanap ng signal. Hindi sila makakuha ng required value ng RSL and NSR, tska 1Mbits lng ung CURRENT TX RATE sa current base station q. Considering the fact na hindi kita sa 2nd floor ng bahay namin ung cellsite, masyadong maraming nakaharang.

Compared dun sa cellsite na mas malapit smin. May time na nakakuha sila ng required values, RSL and NSR at 11Mbits.
Because mas Clean ung LOS ko don. Its one thing (marami pang iba) kung bakit aq nag request mag pachange ng base station.

Hindi q nlng sasabihin kung paano nila nai-sign-up ung accnt q.

Sa tingin q naman valid ung mga reason q para ilipat nila ng base station ung antena q.

@Ikong

Hindi aq nkakapasok sa config nila, pero nakagawa aq ng mga screen shots nung dalawng cellsite habang naghahanap sila ng signal. kaya q nasabi na 1Mbits.

@Ikong

Tol bk alam mo kung pano pasukin ung config nila, share mo naman sa amin.. ^_^

last month ngpakabit me ng smart wifi pero nung mginstall na cla wla me sa haws bale ung wife ko lng tpos nung dumating me naabutan ko pa ung contractor pero sabi skin d raw pwd sa amin kc wlang LOS pero sabi din nila meron sa bandang trinidad pero malau daw. dba meridian din ung smart? kc nkita ko sa site ng meridian pwd ung 5-15km within km radius bsta may line of site.

sna meron mkatulong skin pra mgkaruon din me ng net. sa dreamland subd pla location ko tnx

ciao!

Akala ko ba bibilis pag october na? Hhhhmmmpppp!!!!!!!!!!!!!!!!

pls dial 672-7223 to inquire smartwifi speed upgrade

Ikong, penge password sa http://channel-portal.meridian.ph

Hey naka Smart Wifi na ako for a month. nagkakaproblema lang ako sa connection…puro sent packets lang tapos yung received nastuck sa 1 , 2 or 3 basta mababa. pumunta naman akong config ng wireless bridge ok naman yung signal anu kaya ung problema? software kaya? adware? worm? tulong naman. Tenks

@ikong

d2 ako sa longos… wla nba chance na tumaas connection ntin?? sbagay 128kbps lng nman tlga ang binibigay ng smart wi-fi for us ngayon, kelan ba ung 256kbps??

ahm helo po d ko na mabasa ang lahat ng comments nahihilo na po ko.im a 17 yr old nursing student hir in bataan.If im correct u folks r ol talkin bout smart wi-fi ryt?

im new po hir and soon i wud like to avail if too.my only concern lang po is magagamit ko po ang internet sa labas ng house and anywhere in particular w/ this connection?

i mean using a laptop in particular.im so lost w/ tchnology stuff kc….. :) well i hope u all understand

ang pagkakaalam ko po kc 4u 2 have an internet u need a landline at home.We dont have 1 and im hoping this will give it

plz help nyo po ko. bibili po kasi ako ng laptop
nex wik and lagi po kong wala sa bahay.

would u suggest this??????
the reply would b much appreciated
:)

@safron, no u can’t it use outside,like a celpone. yes u can inquire pldt weroam if your area is covered.

PLDTWe Roam does not require LoS.

ello poh! pls. try to help me to contact the Smart Wifi coz we r interested with their product/service. It’s really hard to contact the no. 672-7233 and their toll no. 180010-6727233 and *3888 (using smart mobile only) no email add available naman, I even text at 5488 but same info was given. Ur assistance would be much appreciated….thanks poh.

plano ko sana magpakabit ng smart wifi this month or next month… kc nabasa ko sa print ads na 256kbps na ang bandwidth… ask lang ako if na improve na ang services nila interms of network connection? kc dami negative feedback sa connectivity eh? i have to investigate muna bago pakabit. ask lang ako sa mga wifi users specially sa cebu (minglanilla in particular)

thanks….

help namna oh!!! ung nakakabit sa wifi/antenna e ung win xp ko na pc…we have a hub na pinagakakabitan ng isa pang pc na win 98…can u pls give me a step by step instruction on how my win 98 can share the connection…we have a hub nga pala…

im using wifi na for about 3 months and im experiencing the same problems that u guys have. im living in malolos, at un na nga,pabagal ng pabagal ang connection, nagcmula yata un nung mag-uulan. e sabi naman nung rep. ng smart d daw apektado un. iniisip ko naman probably nagalaw ung antena. im planning to call csr and ask for assisstance sana. papaaus ko sna ung antena ko. my gumawa na ba sa inyo nun? or pde bang ako nlng mag-aus ng antena ko?e pano naman kaya un, baka my kinoconfigure pa dun. suggestions naman po pls….. sayang bayad kung ganto lagi. ty salamat!

muse_elf 216 said
posted 10 hours, 38 minutes ago.

im using wifi na for about 3 months and im experiencing the same problems that u guys have. im living in malolos, at un na nga,pabagal ng pabagal ang connection, nagcmula yata un nung mag-uulan. e sabi naman nung rep. ng smart d daw apektado un. iniisip ko naman probably nagalaw ung antena. im planning to call csr and ask for assisstance sana. papaaus ko sna ung antena ko. my gumawa na ba sa inyo nun? or pde bang ako nlng mag-aus ng antena ko?e pano naman kaya un, baka my kinoconfigure pa dun. suggestions naman po pls….. sayang bayad kung ganto lagi. ty salamat!

—>ako din im using it for about 3 months already..same thing happens to me. Ganun din ang feeling ko…about sa antenna…twice pa ngang bumagsak antenna namin e…kaya akala ko…nawala sa signal etc….saka kala ko sa typhoon….nagalaw antenna…may bumisita na d2 na taga smart/meridian….pagdating nila d2….nagsignal test muna bago pumanik sa taas….ok naman ang signal test nila….gumawa sila ng series of test….and they found out…sa tower daw….ewan ko kung tower o base station ang problem….umalis sila d2…na walang nangari….talagang may problema ang smart ngayon…kaya panay palusot na lang ginagawa nila….pero ang field tech nila…nagsasabi ng totoo…basta mahabang story….if u want to talk to me…add me sa ym badzzz26 …..until now….. lag pa din….lalo na sa ragnarok..sobrang lag…at ibang website….ayaw mag load ng maayos….tindi no!….nakakapikon na kasi ung ganyan e….umagang umaga nakakapag init ng ulo

I am currently subscribed to smart wi-fi and in my case, my internet connection is quite unstable tulad ngayon buti nga nakita ko pa itong page na ‘to e. Minsan mabilis, tapos biglang babagal, minsan wala halos, pero kpag di mo naman kailangan gumagana!

Tapos, nakakainis pa kapag nagloko ung wifi, di mo maayos ng ikaw lng magisa! You should call the wifi-hotline, give your account number and wait for almost half a month bago dumating yung titingin at magtetest kung ok!! Nauubos oras ko kakahintay! Tapos masama pa, yung mga pumpunta kung ano ano ginagalaw sa pc ko! Pati ba naman display settings ng computer ko, iniba! Ano kaya connection nun sa network settings ko? HELLOOO!? Do you know what are you doing!? Tapos nakakatawa pa mali pa yung computation ng ip!

Are they making fun of us! Matapos nilang sabihin na 256 kbps na ang speed eh bigla naman bumagal ung speed! Grabe! If this continues, I’m planning to terminate my subscription, cause it’s just a waste of money! Dami pa namang internet providers dyan eh! AHHH GRABE MATUTULOG NA AKO ASAR NA ASAR NA AKO!

hay naku, #%$^@$#. tama ba naman madisconnect sa gitna ng pagla2ro? kahit yta matulog na lahat ng smart subscribers at ako nlng ang ga2mit ng tower nila e ganun na tlaga ang signal na binibigay. at eto pa, tama bang ang transfer rate sa dinadownload kong wla pa sa 1 Mb e umaabot pa sa 2KB/sec….ang lau ata nun kahit s dial up.sana pla lata nlng ginamit ko, d pa ko ga2stos ng ganun kamahal diba….. meron ba silang email address na pdeng sulatan pra sa mga complaints?

hmm try mo tong …. tech_sup****@****.***

parang ganyan ata yon e…..

i think kaya nagkakaproblema sa online games ng Level UP and Smart Wifi kasi tied up sa PLDT MyDSL yun.
Try ko tracert ragnarokonline.com.ph , ang result, after passing 210.14.1.26 route nag RTO (request timed out) na:
eto result:

C:\Documents and Settings\User>tracert ragnarokonline.ph

Tracing route to ragnarokonline.ph [202.57.118.57]
over a maximum of 30 hops:

1

check ko sa http://www.apnic.net kung sino si 210.14.1.26 and i just found out na PLDT route pala yun.

sa mga naging maganda and connection using wifi,
good for all of you! enjoy using it and sana huwag kau magsawa(kasama ko dito!hehe) ;p
at para naman sa mga sinamangpalad sa kanilang connection, siguro hindi lang talaga maganda ang signal sa lugar nyo.and it’s really up to all of you to decide whether it is worth sticking trough it.
ganyan lang talaga. dalawang klase lang ang customers. isang satisfied, at isang hindi satisfied.
kahit naman sa ibang mga ISP’s ay me mga kuntento as well as mga nagkocomplain din.
kaya useless kung ipagkakalat nyo na panget ang connection ng kung sino mang ISP na’to.
so instead of whining about how bad a certain ISP is, bakit di na lang tau magtry ng iba alternative?
after all, we are customers, and we have the right to discontinue our use of a certain product if we find it unsatisfactory.

hindi mo malalaman kung magiging satisfied ka o hindi kung hindi mo susubukan mag subscribe. ika nga Curiosity Killed The Cat.

swerte mo satisfied ka, e kami????? ano dapat gawin namin??? kimkimin ang sma ng loob, manahimik???? magmukmok????? mag antay kung kelan ang grasya?????????????? e di sulat mo na lang, maganda sa location nyo, walang problema…….e kaming mga minalas??? tahimik na lang ba dpat???????????????????? syempre, dapat malaman din namin na may kaparehas kami ng problema, at hindi ako nag iisa……..ang saya saya no????? ikaw kung satisfied ka, e di maghanap ka din ng kaparehas mo…………………………… e buong bulacan ata ganito ang sitwasyon e……………….. ako from meycauayan ung isa from malolos, milya milya ang layo non a…………parehas kami….amp!!!!!!!!!!!!!!!!!!!!!!

eto na siguro ang last resort kung hindi tayo papansinin:

Mr. Gregorio A. Atienza – Chairman, Smart Communications, Inc. 14 Floor, Smart Tower, 6799 Ayala Ave. Makati City

Mr. Napoleon L. Nazareno – President and CEO, Smart Communications, Inc.
26th Floor Smart Tower, 6799 Ayala Ave. Makati

Flood natin sila ng complaint letter, baka hindi nila alam ang sitwasyon ng nasa baba nila.

paging GLOBE TELECOM pls try to compete w/ smart wifi, build a reliable wifi network

putang inang smart wifi yan!

tang ina nyung customers service kayu……mga bobo!

tawa ng tawa siguro ang Smart at Meridian sa atin.. binibili natin yung basura nila.

ako nag-iisip na kumuha rin ng smart wi-fi, nung sinumulan kong basahin tong mga post medyo nagsimulang magbago isip ko. kya lang ng tinapos ko nakita ko na merong mga satisfied at unsatisfied customers. ang malaking problema ko sa posts nung ilan eh nde man lng nila sinabi kng nasan sila. kya naging halos walang ka kwenta kwenta ang pag basa ko ng mga post nyo. dahil panget sa iba, maganda sa ilan, ang problema saan?!?!! kng sasabihin nyo man na panget o maganda yng connection pwede ba paki sabi ang inyong area para at least makatulong sa ibang mag decide.

p.s.
sa mga panget ang connection at di abot ng pldt, sorry na lang. after time sigurado may kakalaban din sa smart at mag subscribe na lang kyo dun sa competitor. para sa mga maganda connection swerte nyo.

nagpropromote po ako para sa walang kwenta service ng internet at action pag my problema
dito po sa malolos bilis na po bago kau maubusan
hot na hot na po
kaya kuha! baka kasi bumagsak sila pagkalipas ng isang taon kaya dapat my bagong lolokohin, maawa kau
isalba nyo ang mga maloloko, dahil hindi sila makatulog ng walang lolokohin

elo po ulit. sori po dahil di ko pa nabasa yung mga naunang post. mukhang marami ngang unsatisfied customers sa smart wifi starting from the 3rd month of service. kung baga pinadama lang tapos problema na. sana wag mangyari sa akin to. so far tumatakbo lahat ng online games except for ragnarok. wala kc akong installer eh ayaw naman magdownload sa website nila. pag ginamit ko yung juno cd ayaw tumuloy ang online update. pag nakakuha ako ng installer susubukan ko ragna tapos ipost ko d2 ang result.

some major issues na naencouter ko ay:

1. nung wala pa akong router ay ayaw mag-update nung mga online games so buy ako linksys saksak cd tapos sa learning mode nya up sya easy as 123 go. nireconfigure ko lang yung dhcp static ip gamit ko para walang issues sa mga lan games plus added security pa may physical firewall to boi na di maiinfect, firmware ata to.

2. minsan bigla na lang ayaw nang tumakbo ng mga online games pati friendster ayaw. check ko router status ok ping ko lahat ng ip na nakalista dun ok pero ayaw talaga. himala may isang MU gumagana pa. isip ako bata ayaw kunonek sa internet yun online games dahil wla dns. solution ihardcode mo yun dns servers ng isp sa tcp/ip settings. ok na. cause of the problem, naghanap kc ako ng serials sa astalavista tapos may nakapasok na malware ng nag reroute ng dns queries. di matanggal sa mga antispyware ko libre kc eh. nireformat ko yun harddisk ko restore image ok na.

3. line speed ay ok naman depends on many factors like no of users online, no of open connections per user, no of open browser windows per user na di pa tapos magdn ng resources nila hanggat di pa done kain bandwidth yon, no of resident apps mo na nagpho-phone home, mtu setting mo yung smart wifi gusto 1500 ang setting, meron pang iba di ko lang maalala. ako gawa ko para di mabagot sa kaiintay magdn ako pa isa isa pero naka dn manager para naka queue na controlado pa ang bandwidth na kain nito kaya ayon unti unti nang natatapos pero mabilis pa rin surfing ko nakaka-online gaming pa ako walang putol so surfing habits mo factor din ng speed.

4. bawal ang streaming multimedia ma audio o video pero tuwa ako kaya ng konnection yung pinoy sounds kahit may gaming yun http://www.tristamcafe yata yun. sarap tunog pinoy.

pag may naisip pa ako ulit post ko d2

thanks for the shout

and in addition to that nga pala, base sa nagpunta dito na technical support representative, tinanong ko sila kung ilan kaming may smart wifi na naka connect sa tower na yon……….(yung base station kung san kami naka hook up) , eh 3 ( as in tatlo lang ) kaming naka hook doon??????????????????????? so hindi rin viable yang sinasabi mo…… ;), mga haka haka lang yan ng iyong pag iisip, at d mo kasi na experience mga nangyari sa amin…. bawat isa sa atin, iba iba ang na e encounter na problem, pwedeng ang problem eh nasa pc nyo o nasa tower nila, pwede sa antenna, maraming bagay e, kaya lang!!!!!!!!!!!, upon checking, nung may nag field visit nga dito, mismo sila ang nagsabi, na ang problem e nasa kanila, so sabi nila, report daw nila immediately para magawan ng aksyon, 2 weeks na ang nakakalipas, haaaaaaaay!!!!!!!! ganun pa rin awa ng Diyos, wala pa rin kwenta!!!!!…… natutukso na kong bumili ng satellite dish!. uso na ata DSAT sa bulacan e.!

satisfied user

u said theres an upgrade promo ang smart…. from 128 to 156 upon adding P200 monthly. how is dat? oh my! isang panloloko na naman ng smart wifi.

sa friend ko she subscribe the service of smart wifi same promo gaya ng sa akin …same monthly bill kami ng binabayaran. pero ang speed namin magkaiba. sa akin 128 sa kanya binigyan sya ng 275.

i ask the smart bat ganun sabi nila dpende daw sa lapit ng customer sa cell site. uu nga mas malapit ung friend ko sa site , but i think hindi pideng ganun lang ang justification.

GAGO pala sila eh,, parehas kami ng binbayaran tapos magkaiba ang speed namin. tapos eto malalaman ko na pide mag up grade ung 128 to 256 pero may dagdag na bayad. HHAAAAAYYYY lokoloko talaga ang smart!

ngayun tumatawag ako sa smart para inquire ko ung balita mo.. 1 week tol…… 1 week wala connection sa kanila…as in no customer service agent avaible….. pero every hour ako tumatawag 24 hours a day…. bwisit talaga sila ooohhhh…..

one thing bat hindi nila inform ang mga customers about that upgrading??? amp! SMART nga sila ……. smart sa kalokohan!

waaaaaaaa……

nakalagay sa website ng smart wifi
“We’re Simply the Wireless Leader”

ay mga tarantado talaga ooohhh…… leader daw sila! pinagkmalaki pa puro kalokohan lang naman!

hehehe….ako nasabi ko na yan….sabi ko….. ano to gaguhan na???? sabi ko pa …. Kahit may pinag aralan ako mawawala ang pinag aralan ko sa inyo dahil sa walang kwentang service na binibigay nyo,….. and eto pa ha…. sa morning…minsan ayos ang connection…. wala ka pang ginagawa … hindi ka pa nag se surf… nag cha chat ka pa lang sa ym….bigla mapuputol connection…sympre tatawag ka…. sasabihin naman sa yo… baka may virus pc, paki delete cookies, history , temporary internet files….etc…. mag send pa daw ng screenshot ng download sa meridian…..etc…. magpipilitan kayo na walng problem ang pc ko…dahil kaka format lang…etc… at the end of the day, bglang magkakaroon ng connection…. how would you explain that??? wala pa ko ginagalaw sa pc ko nyan ah…. engot talaga mga csr nila… kung anu ano ang sinasabi ampz…. pero alam nila yon, madami reklamo na dumadating sa kanila…. parang minsan… pinipilit nila, na ako lang ang may problem na ganun… kaya tnx sa blog na to… at least alam ko madami silang na dedenggoy….. wala naman silang maririnig na bad comments kung aayusin nila e…. hanggat hindi nila naayos ito… hindi ako titigil sa pag post dito…. nakaka 2 weeks na ata ko sa website na to e….. wala pa din… ganun pa din….. ay!!!!!!!!!…. may 1 day pala na naayos to…. nung pinag mumura ko mga csr nung saturday…ayun nung sunday, maghapon ako may connection…. pinasarap nila ko ng todo…. kaya lang the following day, wala na, balik sa dati… .hay naku!!!!!!!!!!… nakaka urat… putang ina!

react lang kay satisfied customer: I don’t think padalos dalos ang term na dapat mong gamitin. the customers have every right to voice their concerns and frustrations with regards to this service. i agree with bea and every other hapless individual who just wants to get his money’s worth. we should be heard by those directly responsible for this service. after having paid for their service para tayo iniwan na bitin. i myself don’t play online games but I empathize with those who’ve just levelled up then suddenly lost connection. Bullshit talaga yun! Anyway, thanks for all your posts, they keep me and my wife sane because at least we know that (contrary to what the smart reps say) we are not alone!

keep ’em replies comin!

and eto pa point ko ha….bakit naghihimutok tong butse ko!….. gumagastos ka sa ragnarok ng 350 per month at 1 bot na worth 350 rin …total 700 tapos sa smart 788…. 1488 ang nasasayang…. hindi magamit ang internet ng maayos… ang tindi no… gumagastos ka… tapos ganito pa…

I am a Wifi subscriber. Sept 5 na connect ang smart wifi ko kaya Plan 788 pa lang. Ang speed daw ay 128Kbps or 2X the speed of dial up, di bale 2 X 56Kbps = 112 Kbps. They promised that by Oct. 1, 2005, pwede nang mag upgrade from Plan 788 to Plan 988, with a speed of 4X the speed of dial up OR 256Kbps. Sabi ko.. Okay yon ah! Upon connection, I tested it using McAfe’s Speedometer with url http://us.mcafee.com/root/speedometer/test_0150.asp, it registered 105 Kbps on the average…medyo nag-init nga ulo ko dahil I am expecting for a 128Kbps connection. Nevertheless, the connection speed NEVER went below 100Kbps… So medyo pinagtiyagaan ko na. UNTIL.. UNTIL…UNTIL…. Oct. 1, 2005…yung date ng planned Connection Upgrade nila. WALANG connection nang araw na ito mga tsong pero alam ko naman na nag-a-upgrade sila. Kaya okay lang … sige.. konting tiis… Pero nireklamo ko itong NO CONNECTION na ito na kailangan ay mag rebate sila for that one day NO CONNECTION. Nakatanggap naman ako ng tawag na may rebate ako na P25 or P26 para sa isang araw na iyon na WALANG CONNECTION.. Actually dalawa yon eh!!! KAYA kayo.. tawag na rin kayo para sa rebate… NOW.. ito ang nakakasakit ng ulo… nung Oct 2, test ko uli… aba .. umaabot ng 160Kbps.. minsan 200Kbps pa… pero bumababa rin as low as 100Kbps… aba okay na ito sabi ko dahil HINDI PA naman ako nag-aaply ng UPGRADE… Pero ang PUTSANG connection status na iyon ay hanggang Oct. 3 or 4 lang pala!!! nung mga sumunod na araw… VERY…VERY…VERY..VERY RARE na umabot ang connection ko sa 100Kbps… madalas ay 40, 50, 55 Kbps swerte kung 70Kbps… putsa lukohan ba ito??? AS IF TAMA ANG SABI NG FRIEND KO NA SINI-SHARE NILA ANG CONNECTIONS NG MGA MALALAPIT NA SMART WIFI SUBSCRIBERS… KAYA KUNG BUSY SA PAG-IINTERNET ANG KA-SHARE MO, LALO NA KUNG NAG-DA-DOWNLOAD, MAG-DE-DEGRADE ANG CONNECTION MO AS LOW AS 22kBPS. Nung Oct 12, 2005, nag apply ako ng UPGRADE.. hoping that the connection speed will increase up to (they say) 256 Kbps and will take effect on Oct 19 upon the expiration of my present ACTIVATION KEY . Pero up to now(Oct 19),ang connection speed ko on the average ay 55Kbps!!! lukohan ba talaga ito???? I am a COMPUTER ENGINEER now taking LAW, my uncle and brother are both LAWYERS… and we know that this is “FRAUD”…i AM RECORDING all RESULTS OF MY TESTS… FOR SOONER OR LATER i CAN BRING THIS TO PROPER FORUM…

-Ron

putang inang smart wifi yannnn!!!!!!

walang connection!
di ma-contact ang CSR!
walang magawa kundi tumanga!
2 weeks nato mga gago kayu!

amp kayung SMART WIFI!!!!!!

ay naku…dumating na naman ang bill ng wifi…wow ang ganda ng pagkakagawa,pangprofessional….kaya lng parang nakakapanghinayang bayaran. kaw ba naman ang bigyan ng ganitong service… ung mga customer service naman nila,laging busy lahat, siguro sa dami ng nagrereklamo. ilang araw na kaya akong tawag ng tawag dun kaso puro patugtog lang nkakausap ko. parang ayoko na magbayad!kung may pera lng ako para mkapagsampa ng demanda naku!why making ads na hindi nman pla masusunod? ginagawa nyong tanga ang mga tao, ang laking company pa naman ninyo! sana man lang mahiya kayo kasi ang laki pong kasiraan nyan. if you are concerned with your customers dapat kayo ang gumagawa ng paraan to know if your services are still ok. s mga my balak magpakabit, pls lng po! wag maengganyo sa magandang ads…. dahil kung sino pa ung sa tingin mo e makakapagprovide ng magandang service dahil sikat at malaking kompanya, e sya pala ung my performance na parang wlang brand!wlang quality! hay naku……..

APELA sa mga balak kumuha ng SMART AT MERIDIAN WIFI sa kahit saang lugar sa Pilipinas.

KUNG KAYO PO AY NAG AALANGAN.. WAG NYO NA PO ITULOY DAHIL TAMA PO ANG PAG AALANGAN NYO.

wala po tayong effective na CONSUMER PROTECTION AGENCY dito sa Pilipinas na magtatanggol sa atin pag kayo ay naloko ng mga dambuhalang kumpanya tulad ng SMART. At sa katunayan ayon po sa mga experto sa batas, ang E-COMMERCE LAW ay hindi epektibo sa pag supil sa ganitong pamamaraan ng mga dambuhalang kumpanya na ito.

ang pinakamabisang paraan para hindi maloko ng mga dambuhalang kumpanya tulad ng SMART ay WAG SILANG TANGKILIKIN.

Salamat po at sana ay maging matahimik ang inyong buhay sa hindi pagtangkilik sa serbisyo ng SMART at MERIDIAN.

yes, i would definitely like to buy your stickers!

ok nman pla ung connection, UN NGA LANG KELANGAN MOPANG GUMISING NG MADALING ARAW!!! sna nag promo na lang kayo, free alarm clock!! pra ok! n ano to, every 10am nawawalan ng signal, ano to sinasadya nyo??!!! gnun na lang lagi for the past few weeks. consistent ha!! ung mga tga smart jan, cguro napanod nyo na patalastas ng Bayantel, alam nyo nman kung cnu pinapatamaan dun! KAYO!!

buti pa sila, SATISFACTION GUARANTEED OR ELSE ULL GET UR MONEY BACK!! KAYA NYO UN!!!di nyo kc napapanindigan mga promises nyo! nag bayad kmi dahil dun sa 128kbps, 24/7 kunoh! sa dami ng pag kukulang nyo, di sna dami ng na refund nmin.bullshit kayo. dc nnman deads agen, amf tlga.

anong gagawin natin mga subscriber ng smart wifi? hanggang blog nalang ba tayo? calling all lawyer, sana you let us all sign and then send the demand to smart. hindi nakakatuwa eto. pinipilit kasi nila na leader daw sila, eh di man lang sila nag testing basta nalang mangolekta ng pera.

ang da best nyan, kontakin natin si Tulfo brothers, or si Investigador or any Media na para mapansin tayo ng SMART na yan! or kung sino may kontak sa taga GLOBE para supportahan tayo. Leche Animal!

OO sumbong naten kay tulfo para masupalpal yang buwakanang-inang smart wifi na yan! tama yang idea na yan! marami ng nakukurakot yan dahil sa panloloko ng hinayupak na mga animal na yan! Ang kawawa kong si manoy malungkot tuloy papaano di makapasok sa site ng mga nag gagandahang pinipig ni neneng… hihihihi…. pisteng yawa tong smart wifi na to….

TO ALL SMART WIFI SUBSCRIBER: I heard that they can replace the wifi antenna if youre experiencing slow connection. could someone check at smart office? and please post if you have some update.. thanks

Tang-ina ka gfox! ginagawa mo ba kaming mang-mang? ikaw ang di marunong umintindi ulol! dakdak ng dakdak sira pala tuktok mo eh. tang-ina ka anong assured 12kbps? 128kbps ang naka indicate dun! ungas! wag mong sabayan init ng ulo ko! putang-ina ka!

alaeh, pupunta ako sa Head Office ng Smart sa Makati at magwawala ako doon.

Uso naman ngayon mga rally eh magrally kaya tayo sa opisina nila ano ga.

magsama na rin tayo press at reporters ng dyaryo tulad ng Inquirer at TikTik.

Dala din tayo ng mga plakards na nagsasabing BULOK ANG SMART.

pre bakit ganun..

kahit gano ka sosyal at sopistikada ng isang chick..

pag binigay sayo ang cel number nya at nalaman mong SMART ANG GAMIT NYA..

ay nakaka- TURN-OFF?

JOLOGS baga..

guys i understand that your not satisfied with the service smart wifi is giving you, but its not right to call their tsr’s bobo..because were not!! but since ive seen this blog il make it a point to raise your concern to our “concern dept” and just give us a chance to improve our service..because there is no such thing as perfect..but i “understand how you guys feel” its funny when im browsing this site i had read diff opinions from our subscribers and well some blogs gave me a few laughs..and i know some of our subs is really techie and ive talked to some. and i would like to comment on a blog that said we are IQ of a 0, why may i ask u are you as brilliant as einstein to say that?and we are just following rules and protocols while troubleshooting. i hope you guys understand that its not the tsr who had problems we are not the one responsible for your connection. we are just there to help you guys so dont put the blame on us.

mr irate well im telling my job is okay..i understand why are being like that different people have different opinion. i respect your opinion. im not ashamed because im not doing anything wrong exempt doing my job and following rules. its a good thing i came across at this blog rest assured your opinions will be raised. good day to you!

… ill be raising your concern and thank you for your kind response

I’ve seen several forums talking about SMART WiFi but there is no dedicated forum for it so I’ve decided to put up a forum for everyone’s sake. Please visit it at http://mysmartwifi.tk

bobo naman nun, 12kbps amf,ilan na lang kya download speed nun! mag isip ka nga! assured2 kapa jan, wla nga silang kyang panindigan eh!! ska ung nag sabi na der is no such thing as perfect! ano ka hilo! perfect pinbayad nmin, tpos ang pinapakita nyo, ni wla sa kalahati ng pinangako nyo! anak ng teteng nman oh! eh di maganda ibalik mo ung mga pera nmin! di nyo nman pla kya eh!! gave me few laughs daw! u ngas ka pla eh! alin ba nakakatawa dito! alam mo sna bumagsak na yang company nyo! wla nman kayong kwenta eh! sayang lang pera nmin sa inyo! bwisit! shit tlga!

gstong gs2 ko na patanggal to…dahil gs2 ko mawala na sakit ng ulo ko!…kaya lang papano???? napa disconnect ko na ang telephone line namin!!!!!!!!….waaaaah!!!!…bbalik na lang sana ko sa dial up ulit e…… may bayad ang reconnection fee…… gastos na naman !!!!!!!!!!!!!!… putang ina kasi eh! …nasilaw ako sa 128 kbps! tapos magigng 256 kbps pa daw… tangina talaga!…. kaya pag talaga …. kahit saan….basta cheap price…cheap ang quality, cheap lahat!…. kaya ako nxt time… d bale ng mahal…. basta sulit ako!…. mura nga ang smart… mumurahin mo naman sila sa tindi ng galit mo…. puro mura na lang…..PUTANG INA!

Very Nice! Bobo naman talaga csr ng smart wifi eh! hehehe. alam na nila yun. eh kung di bobo yan eh matagal na sana nilang inamin na may problema talaga ang smart wifi. english english pa! reason out pa? Bano talaga! hehehe! Aminin na kasi… miss bea crush po kita… may friendster ka ba or ym? pa add naman pow…. pede po ba? i find u so astig…

Miss bea i love u… smart wifi csr mga tae kayo!!! wag niyong pagandahin reputation niyo! mga bobo talaga kayo!!! miss bea ingats po loage. i love u…

eto nalang gawin natin, can we ask the smart if we can change the patch antenna to more stronger signal? i think low tech ata yung antenna na binibigay sa ating mga subscriber? what do you think? i heard they are replacing the antenna.

wala na po tayong magagawa sa problema nating lahat. mukhang hopeless na tayo. thats the maximum speed we can get.

request nalang tayo ng more powerul antenna.

@***

puta!!!!!! its easy to say wat u say. buti kaw di mo nraranasan ang gaya sa amin.

well f u say we’ll w8 for ur improvements…. tang inaaaaa!!!!!! tagal n akong naghihintay nyan mula nung 1st month pa….. mag 6 months nakong ginagago nyu!

ung style nyu nga sa troubleshooting hindi man lang ma improve kahit konti,…tagal ko na kayung sinabihan. SIMPLE LANG TOL ANG GUSTO NAMIN…”HUWAG KAYUNG MAGSINUNGALING”….SABIHIN NYU ANG TOTOO PARA DI KAYU MASABIHANG BOBO! hirap sa inyu ginagawa nyung tanga ung mga customer nyu…… eh kayu ang nagiging tanga.

sana nga maayus pa yang service nyu bagu bumagsak ang smart wifi at mawalan kayu ng trabaho.

hi guys, is that possible that we can setup our own antenna, we’ll buy more powerful antenna and connect to smart using our own account/pass .??

could anyone ask to smart technical engineer?

in that case, we can go online anywhere we go, we just setup an antenna in office, house, and everywhere…

thanks

TO ALL SUBCRIBERS: WE CAN’T SOLVED THINGS BY USING HARSH WORDS, LET’S TALK IN GOOD WAYS,IM ALSO EXPERIECING LOW CONNECTION,WHENEVER I CALL UP TECH SUPPORT I GIVE MY COMPLAIN IN A NICE WAY. I KNOW THEIR LIMITATION, IF TROUBLE IS NOT SOLVED THEY ESCALATE THE MATTER TO OTHER CONCERN GROUP.HAVE A LITTLE PATIENCE
KEEP COOL!
TO SMART WIFI :GOOD SERVICE IS EQUALS TO CUSTOMER SATISFACTION. PLEASE IMPROVE YOUR SERVICE AND
HAVE YOUR FIELD TECHNICIANS ATTEND TO COMPLAINS PROMTLY

muse_elf216 tama ka jan. wawa naman tayo noh. astig talaga mga chicks d2 sa blog! miss play ka ng MU Online noh? anong server ka po? sali naman sa guild. hehehe.