Smart Bro subscribers unite to Email Flood NTC

There’s been numerous discussions by subscribers of Smart Bro to flood the NTC with email complaints about the service, or lack thereof, from Smart WiFi. Details of the plan are posted in my Smart WiFi entry here.

The plan is simple. Every DSL subscriber will email NTC (ntc@ntc.gov.ph) on December 24, 2005 and file complaints against Smart together with stats/records of downtimes and intermittent connections.

They’ve been spreading the word in my blog and other blogs where SmartBro is being discussed as well as forums and other bulletin boards.

This is by far the most sensible and most professional move by Smart subscribers. My blog has received over 1,300 comments and close to 40,000 page views just because of Smart Bro yet most of the comments were rants and cussing (where tons of them were already deleted). I hope that my blog has in a way help spread the word and enable subscribers (including would-be subscribers) to communicate and unite on this issue.

Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

https://www.yugatech.com

162 Comments

demonhale says:

19 years ago

At least a good start for bringing some attention to all those crappy services in the philippines…

I have an Info that there was a 3-day cell site access blackout in the visayas region of smart services. A friend told me a whole neighborhood got a “no network” on their smart phones, and couldnt make a call. A rumor though not confirmed is that smart is trying to upgrade to 3G shutting down some systems on the onset…

BTW any chance you can give me a tip how I can monitor replies on a thread I commented on?
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demonhale says:

19 years ago

for get about my last line on monitoring the comments, my browser psyched out and I cant see the subscribe to comments link, I used my ppc to wi-fi on the lavatory and I found the link, bah guess Ill reinstall my FF soon,
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gggrrrr says:

19 years ago

Sama sama natin email ang NTC ****@****.*** sa Dec. 24 para malaman nila ang ginagawa ng Smart Wifi. Para sa atin din itong mga kinakawawa, iniisahan, at niloloko ng smart wifi.
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Karla says:

19 years ago

You won’t believe this Abe, but I can’t browse all sites hosted by you using Smart WiFi.
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minor says:

19 years ago

teka pano tayo mageemail sa ntc if wer using smart wifi? hahahaha joke only
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Abe Olandres says:

19 years ago

@ demonhale

You can check the checkbox right below the comment field name ‘Subscribe to comments”.

@ Karla

PLDT is using low-quality bandwidth with network peering issues. That’s why are able to serve Wifi at a cheaper price. *darn*
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vinvinvin says:

19 years ago

Sino mag papadala ng emails sa NTC (****@****.***) ng mga reklamo sa Smart Wifi sa Dec 24? Add your names.

1. vinvinvin
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Jay says:

19 years ago

Sino po taga sucat area dito? gusto ko po malaman kung okei siya sa sucat….
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Fabian says:

19 years ago

My dear Co-Bloggers,

So musta na Kayo lahat?, “long time no write” nako dito eh, ehe since awa ng Dios eh naayos ng NTC ang problema ko sa SMART Microwave internet na yan!

Guys, I hope you will really heed my advice na sulatan ang NTC (****@****.***) at sabihin ang lahat ng details nyo, be as honest and detailed as possible ha kasi isesend nila ung letter nyo mismo sa SMART eh at titignan kung totoo.

Good luck at God bless sa inyo na magpapadala palang ng letter sa NTC.

Sya nga po pala, bukod sa hindi nako pinagbayad ng termination fee eh natanggap ko narin ung full refund ko na P1,988 from the SMARt wireless center. Basta ba isuli nyo ng kumpleto ung antenna or equipments nyo eh. Mismong manager pa ng SMART ang nag-assist sa problem ko at prinioritize dahil nga sinulatan ko NTC at sinabon sila.

Awa ng Dios eh masaya na ang aking Bagong taon, at naibalik pa ung pera ko. hayy. sana lang eh makahanap naman ako ng stable pero mura na broadband ayaw ko na ng PLDT o SMART me phobia nako jan. Sayang di available Globelines dito sa Soldiers Hills, Alabang eh. baka Cable Internet nalang. ok kaya un?

Dibale mag-research muna ako para hindi na ako maperwisyo at maloko ng tulad ng SMART Microwave nayan ehe.

God bless us all, balitaan nyo ko sa pag-email nyo sa NTC ha. tyak akong headlines yan ehe.

Happy New Year to all :)

as always,

I’m your friend —- Fabian Santos (soldiers hills, alabang. muntinlupa)

======
BE SAVED. READ & OBEY ACTS 2:38 IN THE BIBLE…
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vinvinvin says:

19 years ago

Wahhh! Ang bilis!!!

:::.. Download Stats ..:::
Connection is:: 420 Kbps about 0.4 Mbps (tested with 579 kB)
Download Speed is:: 51 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Fri Dec 23 2005 05:58:20 GMT+0800 (Taipei Standard Time)
Bottom Line:: 8X faster than 56K 1MB download in 20.08 sec
Diagnosis: Awesome! 20% + : 129.51 % faster than the average for host (234.190)
Validation Link:: http://testmy.net/stats/id-6R4SFJTVQ
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