Search results for TELEPERFORMANCE ORTIGAS (5)

Teleperformance EDSA/Ortigas – Call Center Manager

4

Call Center Manager (EDSA/Ortigas Site)
(National Capital Reg – Pasig City / Mandaluyong City)

REQUIREMENTS:

* At least three (3) years call center manager experience.
* Strong performance management
* Strong analytical skills; very detailed-oriented
* Strong decision making and problem solving
* Highly-motivated, results-driven
* Excellent communication skills
* Knowledgeable in call center tools and processes
* Proficient in MS Office

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph

Teleperformance – Recruitment Associate

0

Recruitment Associate (Edsa/Ortigas Site)
(National Capital Reg – Mandaluyong City)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Previous call center recruitment experience is preferred not required.
* Must be keen to details, hardworking, responsible and has the sense of urgency.
* Must have excellent English communication skills (oral and written).
* Applicants must be aggressive, initiative and resourceful.
* Types 35 wpm
* Proficient in MS Word and Excel
* Independent worker
* Has pleasant personality
* Must be able to start immediately.
* Applicants should be Filipino citizens or hold relevant residence status.

Teleperformance
Pavillon Mall EDSA Central Mandaluyong City —-.
Website: http://www.teleperformance.ph

Teleperformance – CSR in EDSA

2

Customer Service Representatives (EDSA/Ortigas)
(National Capital Reg – Pasig City / Mandaluyong City)

REQUIREMENTS:

* Graduate of any four year course or accomplished at least second year college.
* Eighteen years old and above.
* Able to effectively communicate in English.
* Flexible to changes and has sense of urgency
* Can work under pressure, and can deliver set goals
* Computer literate with keyboarding skills
* Applicants should be Filipino citizens or hold relevant residence status.

Interested applicants may apply at Teleperformance Recruitment Office:
Level 3 MS303 EDSA Central Pavilion (beside MRT Shaw), Mandauyong City.
Office hours are from 7am – 8pm Mondays – Fridays and 8am – 5pm Saturdays.
For inquiries, call us at 637-7111 loc. 301 – 302.
Please bring an updated copy of resume with 1×1 photo.

Teleperformance
Pavillon Mall EDSA Central Mandaluyong City —-.
Website: http://www.teleperformance.ph

Team Supervisor – Jobs in Mandaluyong

0

Team Supervisor – EDSA/Ortigas Site
(National Capital Reg – Mandaluyong City)

* Manage the performance of a team of agents
* Achievement of agent goals/targets (client, business-TP, and employee satisfaction)
* Management of agent performance pertinent to consistent achievement goals/targets (client, business, and employee satisfaction goals), demonstration of behaviors aligned with Teleperformance values, and adherence to company policies and code of conduct.
* Coaching and development of agents
* Ensure all Teleperformance policies and procedures are adhered to including but not limited to, Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management immediately

REQUIREMENTS:

* Open to shifting, flexible in terms of work hours, and working on holidays
* Capable of handling customer and client escalationsPossess above average English written and verbal communication skills
* With demonstrable track record in achieving targets and improving agent performance
* Service and customer-focused (external and internal customers).
* Capable of : (a) Effective engagement and interaction with different stakeholders – agents, clients, customers, colleagues, support groups, management, etc.; (b) Effective coaching and people development; (c) Multi-tasking and effective management of real-time performance and multiple demands
* Performing quantitative and root cause analysis
* Analytical and detail-oriented
* Problem solver
* Strong potential for exercising fair and good judgment
* Computer/internet savvy/literate; skilled in using standard productivity software (e.g. MS Office)

Company Name :Teleperformance
Industry :Call Center / IT-Enabled Services / BPO
Type of Company :Private Limited Company, Foreign Based Company
Location :Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :(02) 637-7111 loc. 323
WebSite :http://www.teleperformance.ph

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