Search results for www.hirepoint.com (37)

Technical Support Associates

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NOVALICHES – Technical Support Associates
(National Capital Reg – Novaliches)
Responsibilities:

* This position will assist calls dealing with technical support issues and customers requiring issue resolution. Will make necessary callbacks and transfers as necessary.

Requirements:

* Second year level or graduate of a two year course; graduate of any 4-year course preferred
* Must have at least 1 year of customer service and sales
* Previous experience in a shift work environment preferred
* Must be willing to work in shifting schedule
* Full time position

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Website: http://www.teletech.com
Company Address: Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Quality Manager in Novaliches

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NOVALICHES – Quality Manager
(National Capital Reg – Novaliches)
Responsibilities:

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Novaliches.
* Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.
* Full-Time position available.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Website: http://www.teletech.com
Company Address: Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company

Dayshift Customer Service Associates in Bacoor

1

BACOOR – Customer Service Associates – Apply Now and Enjoy DAYSHIFT Schedule!
(Southern Tagalog – Bacoor)
Responsibilities:

* Receives inbound calls regarding credit applications and related services.
* Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits.
* Sells appropriate products and/or service by using selling techniques.
* Effectively communicates enthusiasm about the product offering and overcomes objections.
* Maintains current knowledge of products, promotions, procedures and other job related information; works with multiple product offerings and lead generation.
* Maintains strict compliance to all customer verification procedures to reduce the risk of potential fraud and/or information security violations.

Requirements:

* Completed at least 2 years in college
* With excellent conversational skills in English
* Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
* Previous call center experience from inbound technical support or inbound customer service preferred
* Knowledge of internet providers and chat tools like AOL, MSN
* Strong computer typing skills and ability to multi-task
* Previous experience in a shift work environment preferred
* Must be willing to work in Bacoor
* Applicants should be Filipino citizens or hold relevant residence status.

Visit us at the 4th Level, SM City Bacoor. Monday to Friday, 10am to 4pm

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Walk-in Applicants are Welcome!
Visit at the 4th Level, SM City Bacoor
Aguinaldo Highway, Habay
Monday – Friday, 10am-4pm
Email us: Bacoor-TalentAcquisition@teletech.com

Global Compensation Analyst in TeleTech Pasay

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GLOBAL BUSINESS SERVICES – Global Compensation Analyst
RESPONSIBILITIES:

* Consults with Human Capital business partners to facilitate management and employee understanding of TeleTech’s optimum reward systems. Educates, mentors, and trains all Human Capital staff on optimum rewards process, practices, and programs.
* Assists in the gathering and analysis of special projects.
* Leads optimum reward process including annual performance increases and incentive payouts.
* Collects, assesses, and evaluates external market compensation data to ensure the competitiveness of TeleTech’s base salary structures, incentive programs and other pay practices.
* Assists in the evaluation of global salary surveys to ensure that we gather competitive data from the best source within each country TeleTech operates.
* Participates in domestic third-party compensation surveys.
* Ensures appropriate job matches of TeleTech jobs to survey positions.
* Facilitates the preparation of simplified job profiles and career ladder descriptions.
* Creates competitive salary ranges for jobs within TeleTech’s Career Track Salary Structure.

REQUIREMENTS:

* BA/BS in Human Resources, comparable degree, or equivalent experience
* Strong knowledge of market pricing practices and exposure to variable and performance management practices.
* Strong communication and analytical skills.
* Good project management skills.
* Expert with PC applications including Access, Excel, and Word.
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

TeleTech Call Center – GRAPHIC DESIGNER

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PHL CORPORATE – GRAPHIC DESIGNER
RESPONSIBILITIES:
The Graphic Designer is responsible for creating designs to meet specific advertising or promotional needs covering but not limited to marketing collaterals, Global TA campaigns, Site-Specific Marketing / Event materials and other external communications materials.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field. BS in Marketing, Advertising or equivalent experience
* At least 1 year(s) of working experience in the related field is required for this position.
* 1-3 years experience in Advertising Agency or Marketing Communications experience preferred with an emphasis on graphic designing
* Knowledge and proven capability in using Adobe Photoshop as well as Mac and PC platforms
* Applicants must be willing to work in Cainta.
* Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent.
* Full-Time positions available.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Jobs – Global Compensation Analyst

0

GLOBAL BUSINESS SERVICES - Global Compensation Analyst
RESPONSIBILITIES:

* Consults with Human Capital business partners to facilitate management and employee understanding of TeleTech’s optimum reward systems. Educates, mentors, and trains all Human Capital staff on optimum rewards process, practices, and programs.
* Assists in the gathering and analysis of special projects.
* Leads optimum reward process including annual performance increases and incentive payouts.
* Collects, assesses, and evaluates external market compensation data to ensure the competitiveness of TeleTech’s base salary structures, incentive programs and other pay practices.
* Assists in the evaluation of global salary surveys to ensure that we gather competitive data from the best source within each country TeleTech operates.
* Participates in domestic third-party compensation surveys.
* Ensures appropriate job matches of TeleTech jobs to survey positions.
* Facilitates the preparation of simplified job profiles and career ladder descriptions.
* Creates competitive salary ranges for jobs within TeleTech’s Career Track Salary Structure.

REQUIREMENTS:

* BA/BS in Human Resources, comparable degree, or equivalent experience
* Strong knowledge of market pricing practices and exposure to variable and performance management practices.
* Strong communication and analytical skills.
* Good project management skills.
* Expert with PC applications including Access, Excel, and Word.
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

Trainer in Lipa Batangas

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LIPA – Trainer
RESPONSIBILITIES:

* To effectively design, deliver and review training for assigned programmes, developmental courses, induction, and orientation. Proactively access skill gaps in operations versus skills and knowledge imparted through the learning environment.

REQUIREMENTS:

* Worked in a call centre environment for a minimum of 18 months.
* Comprehensive understanding of a call centre environment.
* Train the Trainer certification or equivalent.
* Technical instructor in an Instructor-led classroom environment experience
* Experienced facilitator who can implement program changes quickly and with a high degree of success
* Excellent written and verbal communication skills.
* Excellent organizational, presentation and interpersonal skills.
* Excellent computer literacy with a variety of software packages.
* Supervisory experience preferred, preferably in a call center environment
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Must be willing to work in Lipa
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

TeleTech Call Center – Workforce Supervisor

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GLOBAL BUSINESS SERVICES – Workforce Supervisor
RESPONSIBILITIES:

REQUIREMENTS:

* BA/BS or equivalent experience
* Understanding of Call Centre Fundamentals
* Real time analysis and workforce management experience 1-3 years
* Call center experience 1-3 years
* Ability to comprehend and apply statistical analysis techniques to business requirements
* Strong Microsoft Excel and Access Skills
* Attention to detail/accuracy
* Flexible in relation to work hours – overtime and weekend work may be needed as required.
* High level organizational skills
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Jobs – Global Compensation Manager

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GLOBAL BUSINESS SERVICES – Global Compensation Manager
RESPONSIBILITIES:

* The Global Compensation Managers is responsible for managing the overall Compensation support of specific clients to include the administration of compensation programs ensuring they are designed to attract, motivate, and retain employees. This position is responsible for designing, implementing, and supporting client based compensation packages ensuring alignment of business strategy with a heavy focus on driving performance and financial results. This position’s support focuses on variable pay programs; however this includes a holistic approach to compensation programs including overall compensation practice analytics.

REQUIREMENTS:

* BA/BS in Human Resources, comparable degree, or equivalent experience.
* Strong knowledge of variable pay practices, base pay practices, and exposure to performance management practices.
* Strong communication and analytical skills.
* Strong project management and multi-tasking skills.
* Willing to work on a night shift.
* Expert with PC applications including Access, Excel, and Word.
* Applicants should be Filipino citizens or hold relevant residence status.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

TeleTech Jobs – Human Capital Coordinator

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CAINTA – Human Capital Coordinator (Project-based)
RESPONSIBILITIES:

* The HR Coordinator is responsible for administering all personnel processes related to new and existing employees. These activities include new employee set up, personnel file administration, general inquiries, and policy manual updates. This position works closely with the HR Manager and Generalist and assists with special projects and initiatives.

REQUIREMENTS:

* College Graduate
* Must have experience working in a team environment
* Experience maintaining confidentiality
* Computer Literacy
* Excellent oral, written, and interpersonal communication skills
* Organizational and multi-tasking ability
* Initiative
* Must be able to maintain the strictest confidentiality
* Must maintain a positive attitude to internal and external contacts
* Must present calm, warm, professional image
* Must be willing to work in Cainta

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

Jobs in Lipa – Talent Acquisition

0

LIPA – Agent Talent Acquisition Specialist
RESPONSIBILITIES:

REQUIREMENTS:

* Graduate of any four-year course
* Excellent oral, written and interpersonal communication skills
* Has time management and organizational skills
* Must be willing to work in Lipa

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Jobs – Team Leader

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CAINTA – Senior Team Leader
RESPONSIBILITIES:

* To provide support, guidance and mentoring to Team Leaders, coordinating them in a united program goal that sees departmental objectives achieved.
* To develop each Team Leader individually, working towards creating a cohesive and dynamic leadership team.
* To provide strategic support to the Operations Manager, including launching operational programs when required.

REQUIREMENTS:

* At least 2 years call centre management or Team Leader experience within a service driven or high tech corporation
* Shift management capabilities and ability to manage varying skills of employees
* Analytical ability to decipher statistical performance reports
* Superior customer service skills
* Strong multi-tasking and delegation skills
* Effective communication skills, both written and oral
* High level people management skills
* Must be willing to work in Cainta

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Customer Care – Inbound CSA

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STA. ROSA – Inbound Customer Service Associate
RESPONSIBILITIES:

* Take inbound customer calls to provide support for customers through established methods and procedures, standards and guidelines as outlined by TeleTech and Client.
* Proactively keeps up to date on new procedures.
* Identifies the need to escalate specific issues and follow through where necessary.
* Transfers calls to other departments where appropriate.
* Presents detailed information and responds to questions from Managers, clients, and Customers.
* Works on special projects and assumes additional responsibilities as assigned.

REQUIREMENTS:

* At least completed 2nd Year College.
* 6 months work experience in customer service preferred.
* Strong written and verbal communication skills.
* Knowledge of MS-Office products: Outlook, Word & Excel.
* Telephone courtesy skills.
* Computer knowledge.
* Data entry ability.
* Amendable to work in shifting schedules.
* Must be willing to work in Sta Rosa, Laguna.

* Sta Rosa Recruitment Office will be open on all Saturdays and Sundays of the following dates from 10am-4pm:
* December 5 and 6
* December 12 and 13
* December 19 and 20

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://hirepoint.com

TeleTech Call Center Jobs – Learning Effectiveness Trainer

3

ILOILO – Learning Effectiveness Trainer

REQUIREMENTS:

* At least 2 years experience in directly managing/ leading a team (whether or not in the BPO sector)
* Good communication skills
* Dynamic presentation skills
* Good facilitation skills
* Previous experience/ background in behavioral/ soft skills/ leadership/ management development training is an advantage
* Must be willing to work in Iloilo.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

Product Trainer – TeleTech Jobs

2

PASAY – Product Trainer
RESPONSIBILITIES:

* Excellent oral, written and interpersonal communication skills
* Active listening and attention to detail
* Must be able to interact effectively with all employees
* Strong knowledge of computers
* Computer literacy with Windows 2000 and NT; strong knowledge of the Microsoft Office Suite including Word, Excel, Access and PowerPoint and data based programs
* Data entry, spelling, grammar and proofreading skills required
* Ability to learn systems / products to convert knowledge into effective training materials and programs
* Ability to interact with other departments to coordinate effective training programs
* Ability to probe by asking appropriate questions to define customers’ needs and desires
* Ability to identify issues / problems that will effect training
* Ability to understand the drivers of profitability and apply that knowledge to training needs
* Ability to identify, trouble shoot and resolve training problems including follow through.
* Adapts strategies and solutions that are consistent with project goals and objectives, demonstrating critical thinking when making decisions and problem solving.
* Excellent writing skills with the ability to develop training materials
* Ability to quickly assess employees’ abilities and capabilities to learn tools to be able to produce job results
* Proven ability to connect to people of all backgrounds, and through teaching and coaching, enhance their performance.
* Ability to utilize any tools / equipment to train effectively
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Call Center Jobs – Operations Manager

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PASAY – Operations Manager
RESPONSIBILITIES:

* Minimum 5 years leadership experience within a service driven or high tech corporation
* Relevant tertiary qualifications or equivalent (ie relevant diploma plus experience)
* Knowledge / experience in call center management
* Ability to use Microsoft products (Word, Excel, PowerPoint, Outlook)
* Strong English language verbal and written communication skills, including business writing ability
* Ability to understand simple financial reporting
* Problem resolution skills
* Excellent interpersonal skills
* Excellent organizational skills and time management skills
* Interview skills (professional training preferable)
* Analytical ability to decipher statistical reports
* Shift management capabilities and ability to manage varying skills of employees
* Erlang C staffing calculation administration
* Call routing schematic administration
* Strong organizational, multi-tasking and delegation skills
* Ability to deal with conflict and disciplinary issues in a positive and timely fashion
* Minimum typing speed of 30 wpm with 95% accuracy
* Multi-lingual (desirable)
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

TeleTech Customer – Development Trainer

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PASAY – Language and Communication Development Trainer
RESPONSIBILITIES:

* BA/BS / or Master’s level degree in English Language education (preferred)
* BA/BS degree in Education related- field.
* Individual who has spent considerable time and study in the US and who writing / speech / and grammar is excellent AND who have training skills (candidates who have spent time in the United States during prepubescent or early adolescence, generally have a greater mastery of the targeted accent)
* Individual whose English writing / speech / and grammar skills are excellent AND who have training skills.
* Quality Specialists or Operations personnel with experience coaching and/or evaluating voice and accent and who have completed the full ACE course or equivalent
* Strong English written and oral communications skills.
* Experienced facilitator who can implement program changes quickly and with a high degree of success.
* Dynamic, energetic facilitator with the ability to read an audience and adjust delivery accordingly.
* Ability to work on multiple projects in a rapidly changing environment.
* Computer literate: proficient in Microsoft Office applications such as Word, PowerPoint, Excel, and Outlook
* Innovative, self-motivated with a high degree of team spirit
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

Team Leader in Pasay – TeleTech Philippines

0

PASAY – Team Leader
RESPONSIBILITIES:

REQUIREMENTS:

* Shift management capabilities and ability to manage varying skills of employees
* Analytical ability to decipher statistical performance reports
* Superior customer service skills
* Strong multi-tasking and delegation skills
* Strong communication skills, both written and oral
* High level interpersonal skills
* Interview skills (professional training preferable)
* High level of organizational skills
* Ability to deal with conflict in a positive fashion
* Computer literate with experience using Microsoft Office products
* Minimum typing speed of 35 wpm with 95% accuracy
* Professional affiliations in call center industry
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :
http://hirepoint.com

Assurance Manager – TeleTech Jobs in Pasay

0

LUZON – Quality Assurance Manager
RESPONSIBILITIES:

REQUIREMENTS:
• Minimum 5 years leadership experience within a service driven or high tech corporation
• Relevant tertiary qualifications or equivalent (ie relevant diploma plus experience)
• Knowledge / experience in call centre management
• Minimum 1 years customer service management experience
• Call centre management certification
• Project Management certification

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com

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