Globe’s 15GB Bandwidth Cap in Fine Print

A friendly advise, STAY AWAY FROM GLOBE BROADBAND. Customer service sucks here in metro manila. Last mile penetration sucks. Service delivery sucks. Billing sucks (imagine being sent with more or less 200 pages of billing, in a brown envelope).

It’s a lesson hard earned. So spare yourself. Save yourself from a lot of headache.

That’s not the point Charles. I think you miss-read the article.

This is not about “plug-in” broadband. This is about Globe DSL. And its not “acceptable” in any way or form even if it was just about your plug-in broadband.

If you are ok with paying for crap, I am sorry, but that is your stupidity. I, for one, am not. If I ever found my broadband provider capping me, I would switch and keep switching. There is always an alternative in satellite out of other countries if somehow all the local companies started colluding.

globe sucks!

period!!!!!!!!

I think capping in anyway way is wrong specially if your advertising your service as UNLIMITED, if globe is going to justify this by saying to prevent “ABUSE” of their network due to downloading P2P or seeding a torrent file then they should say they are providing a Limited Internet Service.

I’m no lawyer and I’m not sure if there is such laws here, but I think this could be considered as false advertisement.

ALL ISPs in the Philippines suck. Even USA and UK are complaining non-stop about their ISPs too.

Globe’s performed well for me and though I have some issues with the service, it’s nowhere near the anger I’ve had with PLDT’s customer service that lie about network status and keep insisting that the problem is with my setup.

For now the idea is to subscribe to the ISP that has the “suck” that you can live with. For me it’s Globe.

I don’t really know what to feel about the bandwidth capping issue but that’s been going on around the world also due to the massive amounts being transferred by P2P networks thus overloading servers. On the one side most plans here are advertised as unlimited, on the other hand I don’t know the actual costs involved but if ISPs did truly unlimited services here (i.e. everyone maxes out bandwidth 24/7) I think they’re going to be charging much much more than they are now.

Furthermore I’d think 90% of the P2P traffic is in pirated material, so that kind of complicates matters.

Been on Globe Broadband for a little under a year now and I haven’t experienced any speed capping even though I’m a heavy torrent user.

I easily burn through that 25 GB cap on my 1Mbps and so far nothing’s happened to my download speed.

I do hope it stays that way.

I prefer globe more than PLDT and Bayantel. Why?

PLDT/Smart: Uhm everything sucks

Bayantel: Cust Serv is great but service: NEVER. Imagine, everyday. INTERNET SUCKS.

Globe: Better.

Well at least here in SG. Singtel is the best in internet connection and there is no limit for home broadband. While mobile broadband got 50GB limit per month and others like starhub and m1 has no limitations at all and all of them is quite good.

Actually, even before Globe sent you a formal statement regarding the peer-2-peer bandwidth capping on their network last May, the P2P restriction is already in the contract of the new subscribers. Someone posted a copy of the same contract in TipidPC during that time. I guess that May incident is their test phase for the capping. My plan 995 768kbps’s average DL speed is 80kbps, it dropped to 16kbps during that time. I do not believe the statement they released after the incident because everyone’s download speed was actually capped to 20%. Coincidence? I doubt.

@Ferland
Same here.

BTW, anyone experiencing this; whenever I put a hyperlink in YM with “http://”, others only see the link as an IP address.

nge.. ang alam ko reserve bandwidth yang 20% kaya hindi actual speed ang nakukuha mo..

hindi pla unlimited ung usage..

Hmm.. 20%? I am subscribed at globe broadband’s 3mbps. My torrent download now is 10kbps.

Now, they are putting a limit in what they pitch as unlimited?

This is why globe is effin rich. Magaling sila sa pangloloko. Parang mga pulitiko din ang globe. Hanggang salita lang!

plain b—sh– comments from “feeling techy” people.

Most are ordinary people who don’t understand how it really works.

Ofcourse there has to be sharing, all ISPs do it, else there won’t be an ISP in business if sharing is not allowed.

Globe has 15Mbps, so are you telling me that only 15 subs wll be accommodated by globe with 1Mbps each? b—sh–.

This is how it works:
ISPs gives you the speed when you needed it, meaning, when you browse it is not the whole time that you are given 1Mbps. Why should you, since you require only a few Kbps to satisfy your needs, so other subs will be given the rest of the BW. But if you need the whole 1Mbps, ISPs will give it to you. But it is not all the time that all subs of that ISP will require 1Mbps…

unless ofcourse torrent downloads.

Overall, Globe Broadband is good, but videos in Youtube are slow during the day.

@pusang kulog

read again. b— sh– COMMENTS. what made you think I was referring to a person???
read and understand first.

some are replying without truly knowing what they mean. you would agree if you read all the post and understand what they mean (assuming you ara a techy person and knowledgeable of the topic).

read read read then react…

I’m on Plan 2MBPS, according to BT my DL speed is at 115kbps.

25-35 gb a month? WTF? make it atleast 300GB.

@Ryan Who says agriculture does not require research and hence the internet? How can we improve our produce then? =P

Sorry for the OT, but yeah, I wish things were better in the Philippine ISP scene.

Just cut my Sun Broadband wireless recently and switched to PLDT 1299 512kbps landline bundle. Slower but more stable.

@Gumer
Nearly everyone who’s spent enough time on smart’s broadband will call it smart broken… I spent one year of hell on it :(

@bokoi

I wasn’t referring to that… And it’s you who’s not reading well…

And you still haven’t really addressed the issue… Tsk… tsk… tsk…

Ok Globe, that’s it. It’s final, I won’t get your service.

People who don’t know the wonders of Torrents and other P2P services would not really understand the threat of bandwith capping.

People who pretty much dwell on Youtubes, chats, and YM…
you’re missing a lot with torrents..

It’s time to spread the word, Globe limits your conection so avoid it.

never experienced being capped…my torrent dload speed is about 125kbps…

im a heavy torrent user din…

heavy torrent user too.
movies, series, anime, music, magazines, ebooks, xbox games and etc. . . name it.
bandwidth cap, there’s no way i would sign their agreement.
i havent try globe and smart and dont have plan on switching ISP.
I’m satisfied with my PLDT service. . .

With all due respect, if anyone is not agreeable to any ISP’s terms of service, then by all means *do not subscribe*. For those who are already subscribed, deal with it and switch providers (not necessarily better) when the contract is over.

In addition, most ISPs in the PH offer “upto” speeds, hence the maximum speeds are not really guaranteed 100% (especially for home users).

Looking at it from the other side, it is actually the ISP’s prerogative to protect their business(es) and therefore may take actions which are not always 100% agreeable to customers. That is their (Globe’s) choice at this point. Maybe later on, when these ISPs realize that their business(es) is/are being affected by this action of theirs, then they’d probably re-think their strategy again. Until then, I hope users shall always have other choices.

globe’s services has been quite ok for me, im from cavite anyway,, most folks uses smartBROKEN, and pldt hs no plans on putting up facilities in our ares. i am currently subscribed to 2mbps, never thought globe is capping the amt of downloads.. but i never felt im getting the most of what im paying for. during peak hours, speed is really horrendous.. im just so unlucky our place has no decent isp, so i guess i would have to stick to globe, till a telco realizes that there is a potential market in our area..

Pie>globe

’nuff said

Why is it that every time i get myself a new ISP its always too late for me to find out later that the ISP i chose SUCKS! i cant describe how much Globe have troubled me in their first month of service ( if you call it service ) . Intermittent Connection , Finally stable but very SLOW connection, NO CONNECTION AT ALL ! all in just 1 month and they keep telling me it will be credited to my account .. guess what .. 29 PESOS for the whole trouble was credited to my bill !

and now everytime i call customer support they all give me the exact same script which is “Sir paki monitor na lng ng inyong internect connection” , “sir wala kaming estimated time kung kelan matatapos ung system upgrade” FCKKK ! Globe doesnt pay me to monitor their internet connection its their job ! 2MBPS subscription and now im getting .4 .6 .8 mbps. all because of a system upgrade that started way before my subscription started. to HELL With globe !

there must be a way for us to counter them legally. to take legal actions . this is ridiculous !

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how does globe measure if the subscriber is already at 15gb cap? I have asked this twice to globe, one over the phone, the other when they’re offering wimax in our company. in both instances, they were not able to answer the question.

to herbert: same with they came to our company once and i ask about the capping issue and how they gonna measure it… all 6 reps just went mum….. selling something without knowing? or corporate cover-up! stockholders makes the world go around….. pot bellies…

What is this bandwidth capping all about?

Is this still an issue today?

I am experiencing intermittent connectivity sometimes

Now that capping is being used by telcos to regulate Internet usage, I think it’s time for us to explore what we can do on our part to fix the problem. I feel it’s more of a way for them to manage their limited resources, no matter how big it may seem. 15 GB bandwidth cap is kind of huge, so maybe it’s a way to discourage users from using P2P and torrents excessively.

I HATE GLOBE! ! ! ! It’s a Scam and their Customer Service is the WORST!!!
having worked with BEST people, one can’t help but be discriminating. it aint because I once had the fortune of handpicking the BEST agents to be on my floor. I’ll take a drunken Bottom Performer anytime over a Globe CSR and they would still do better.

This is my opinion having done Customer Service in 6 countries and almost a decade of experience in the said field in both Operations, IT Infrastructure and different levels of Support.

I HATE GLOBE! ! !

– Anthony Rodeli dC. Guanio
Consultant – Process Improvement, IT Implementations and Security Testing
Smartbox Solutions Inc.

Do you know what really sucks is that im in a 1 mbps plan in sun and im downloading at 56b/s per second.

And Im an advance user only 13 years old in cebu

so heto pala ang dahilan kung bakit minsan disconnected kami sa line ng globe broadband.
pero minsanan lang yun pag busy sa work online, downloading heavy files for work .

Most of Microsoft updates like service packs are large files. How can we accomplish it?

Arnold…

since when did Microsoft Online become P2P?

Im a globe broadband subscriber since nov. 2010 and my plan is 1mbps, im a heavy torrent user downloading movies and tv series everyday. until now i never experienced any bandwidth cap.

anyway for this month my torrent log is DL:13gb + UL:gb = 21gb, not including watching youtube, FB, and downloads tru FTP. im sure im succeding a 25gb cap limit for a 1mbps plan.

i hope there will be not cap limit since they say its UNLIMITED DSL.

i have globe 1mbps since feb’10 and for almost a year now i havent experience any problems with capping, i download tons of movies and anime series everyday using ftp and torrents and not including streaming thru utube and other site and FB.

now i have upgraded my plan to 3mbps…hope this problems most of u experience never reach me ^_^

btw i have used other wired/wireless ISPs before (smart,pldt,bayantel,sun) <<all of them suck from their service to support X_X

BUGOK ANG GLOBE… SUPERSURF UNLIMITED SURFING 1 DAY… PERO MALI MAY LIMIT KASI 800MBPS…. DAPAT ANG TAWAG JAN (SUPERCAP50)

SHOUT OUT: KAYO GLOBE COMPANY MGA BUGOK ANG PROMO NYO

futek tlga 2ng globe! kung alam ko lang na may capping na e sa pldt nalng sna ako.. na attract kse ako sa 2mbps.. tpos apat na oras ko lang magagamit everyday then 400+kbps na the whole day!

Sadly… Another victim of GLOBE capping here… Plan 1299

http://tattoo.globe.com.ph/product/dsl

Moderate to Heavy Use
P1,299

Up to 2 Mbps

Kakatawag ko lang kanina sa Globe, may capping nga daw lahat ng below Plan 5mbps… Susme! Aanuhin ko ang 2mbps kung may capping… Sabi naman ng una kong nakausap nung nag apply ako, WALA daw…

Fellow user, AVOID Globe!!!!