Only 3 of every 100 graduates pass Call Center jobs

Can I simply say what a reduction to search out somebody who actually knows what theyre speaking about on the internet. You undoubtedly know how you can bring a difficulty to gentle and make it important. Extra folks must read this and understand this facet of the story. I cant imagine youre not more common since you undoubtedly have the gift.

well,call centers are practically the last resort these days.with high unemployment rate per number of graduates,its very alarming.ive been working for a call center based in ortigas for almost 3 years now,and yet im underpaid when it comes to the number of calls per hour.its a very stressful job.you need to be single to survive in this kind of job,coz basically,you will lose youre family.its very hard to pass an exam considering that the english language is seldom used,not unless you belong to the a or b segment of the society.

Why it has to be call centers? The pay in other industries are so low. I do not wish to be in a call center either. It doesn’t fit my personality. But it feels that I have to, because the pay in other industries are pathetic.

THINKING THAT CALL CENTERS SHOULD LOWER THEIR PASSING REQUIREMENTS WILL BE A FULL. Ofcourse, BPO companies wants to have a service worth their money they are investing to us, so it is just normal that call centers should make a very high passing requirements so only qualified applicants will be hired. if call centers are going to hire low profile applicants, what do you think will happen? BPO companies might loose their trust to us and might switch to another country offering call centers such as India that will give a worse result.

the problem is, not that with the call centers having high requirements, the problem is with the applicants. they were studying since elementary and english is a part of their everyday lesson. having the fact that english is our secondary language, we must learn/use to it. it is not a scape goat that they are not providing opportunity to those who doesnt speak english so well, it is just a matter of being realistic. as a matter of fact, jobs should only be given to those who deserver it. so if you want to get the job, so work hard to get it. it is not the company to adjust for you but you are the one who should adjust for the company.

regarding the 3% passing rate. that is not factual. you know why? let say for example we have 400,000 graduates, but the question is, are all these 400,00 graduates applied for call center? ofcourse not, maybe some of them choose to take a year of break first before finding a job, some of them went abroad, some found/applied for work on their own vertical/courses, some put up their own business and some really doesnt planned/tried applying at all to any job. meaning to say, the passing rate which according to you is a 3% passing rate is not factual, because you get the percentage out of the total graduate not considering the fact that not all these 400,000 graduates applied for call center.

better look for more factual news than just an opinion.

there is also no problem with the curriculum, how come even some students from our beloved country made it to NASA? big laugh huh! so it is just a matter of maximizing all the things around us.

“Call Center agent, yuckers! kakabobo yan, paulit-ulit lang.. kakatamad..tas kaka.. ewan, basta dont waste your time in applying in a call center, for those newly graduates, there’s a lot opportunity outside call centers!” — One who has never worked in a call center before will never know the complexity of this job. At some point the job may become “redundant”, but that is to those who never dream. Let us accept the fact that call centers offers “way above minimun” salaries, good compensation and benefits. Yes, newly grads may apply for other jobs and what will they get? P10,000.00 basic pay? And when will that increase? Another thing, “kakabobo yan, paulit-ulit lang.. kakatamad..tas kaka.. ewan” – isn’t this applicable to any jobs? Especially if you are no longer happy with what you are doing? I am not trying to change one’s point of view, but, if you are looking for a job that will let you send uour kids to good school, or let you pamper yourself with things that only money can buy, then you need to think twice about applying in the so-called “call centers.” =)

I was a walk-in applicant in cvg last year and not expecting anything i passed. Three out of 100 probability may well apply to the screening process in the account i’m in now, i walked in around 2pm but at 7pm only 3 of us remained. All I want at first is to experience working in this industry but I’ve had it, my account is just too stressful to take. After 6 months of headache and tormenting phone calls, I’ll rest and finally take the path I really want.

To all people planning to be in this industry, goodluck and be prepared. The minute you take your first call, you’ll realize that the call center work is not ‘chicken’nor a highschoolers job at all. As for me, I don’t ever wanna go back to this job. I don’t wanna argue with a person who isn’t responsibe enough to read his bills and as worst as talking to people with attitude problems. The only best thing I would say is that cvg is such a great company with nice and competent people. But that’s it, I’m done hehe.

Hi! I want to work as a call center agent. I even planning to enroll in a Call Center Academy herein Angeles City this coming December 6, 2007 just to
enhance my English speaking skill and to learn courses like telemarketing/sales, American geography, etc so thatI assuremy potentialof landing acall center job here in Clark Field, Pampanga. I dont have any working experience yet as a call center but to other customer related fields like cashier/service crew so I thought that this training will be beneficial. They even promise 100% job assistance. But if this online program can help me, I will be grateful for the assistance. I hope I make myself clear and I hope that this comment will result to more positive results

Ban Ren Guei seem to have it wrong. All call centers have a certain standard for the employees they take in. I’m working for Ascend Asia right now and have gone through other call centers and it appears that their screening standards are just the same. Funny but I have been rejected by other call centers and Ascend Asia has welcomed me into their company. They offer me a good deal as compared to the other centers I’ve worked at. Where else do you see 25% night differential offered to outbound agents?

About the current educational system in this country, I must admit it’s a lot of BS. I do not look down upon my countrymen, but I greatly despise this crumbling system that we have. For example, do you know that there’s lots of college students in the 1st or 2nd years who are unable to EVEN PUT A CORRECT SENTENCE in English even if it’s just like a common, day-to-day dialogue or line?

Call centers are a temporary solution to (hopefully not) an everlasting problem with the broo-ha-has and the mockery that is the Philippine politics with our congressmen, senators and EVEN the president bickering about money like candy among children. How immature it is! How incompetence is greatly shown which is a disgrace compared to that of Korea, Vietnam and Japan!

Hey,

everybody who is looking for a callcenter job please send me following details to anja_antip****@****.*** and I will refer you and they will call you! We need people for english, german and french for starting this march!!!

First Name:
Last Name:
Course:
College Graduate or Undrgraduate:
Home#:
Mobile#:
Best Time To Call: AM or PM

Do you have any sales, Customer Service or Callcenter Experience?
Please reply asap, they are looking for people to start this March!!!

I’d like that number to get lower. Call centers are a brain drain.

Here, people are given call center jobs with basic english skills.

Another proactive/long term option could be, that the educational system upgrade their English language teaching.

I just recently administered a Language exam on four Grade school students with high overall marks. Just one passed–barely.

I really hope this changes.