Biogesic-YugaTech Contest Winners

Hi Anne,

Again I’d like to argue that you’re being there by 5:45 makes you “on time” as your announcement states “You may claim your prize between now (message was posted around noon time) and 6pm…” Besides the Feb 14 announcement was also late since you committed Feb 13 — this alone is an inconvenience already given that the prize may only be consumend on the same day. Lastly, I guess the guards were only informed upon your arrival but prior to that they were not equipped to assist the winners who arrived earlier.

Anyway this is all water under the bridge and I just hope we all learn from this experience. I am grateful for your efforts to address my concerns and will just wait for the gift pack and movie passes on the week of March 5-9.

Again may I request you to just send it to this address : Block 5 Lot 6 Magallanes St. Villa Grande Subdivision Lambakin Marilao Bulacan and look for my son-in-law Dindo Moreno. Kindly advise if he still needs to present an authorization letter or his ID will suffice.

Thank you very much and God bless.

Dear Ms Encarnacion:

We will send you the Biogesic gift pack and movie passes (to any movie of your choice) on the week of December 5-9 via LBC. We apologize for the inconvenience this has caused you.

Just to share what transpired on February 14:

1. We arrived at 5:45 pm (We were on time. The distribution of prizes was at 6:00 pm) and began distributing the prizes.
2. We were awarding just on the other side of the steel barricade; the crowd were on the other side.
3. We were flashing our 9inches x 12inches Nuffnang envelope to the crowd, for the winners to see our logo.
4. We asked the guards to refer to us the people who will say they will claim their prizes. The guards lined up the winners as we took photos of the winners with their prizes.
5. 13 of the 18 winners were able to claim their prizes that night.
6. I stayed until 11:00 pm.

Best regards,
Anne Franco

Hi Ms. Esguerra– is there any update on my complain regarding unclaimed prize? You didn’t reply anymore. I’m thankful for your promise to send the Biogesic gift pack (which so far I still haven’t received)but what will happen po to the premiere ticket which I will no longer be able to use? Hope you can answer my queries. If not I will just inquire with DTI to understand if any of my rights have been violated and will just file a formal complain if necessary. I know the prize is just a small amount but I just don’t like to be victim of unfair practices. I’m sure if you were in my shoes you also wouldn’t want to be shortchanged. Hope you understand. Thank you

Hi Sally!

We were distributing the prizes at Cinema 10 at around 5.45 pm. The guards who were manning the Cinema 10 entrance know us, and where to direct the winners to claim the prizes. There were a total of 18 winners and most of them claimed their prizes at the Cinema 10 area.

Please provide your mailing address so that we can ship the product pack to you.

Thanks,
Trixie

Thank you so much Yugatech & Biogesic!