Buying Original Seagate Products: What You Need to Know

Buying original products from authorized resellers, especially when it is something to be used for productivity, like hard drives, is the essence of ensuring the authenticity of your purchase and eligibility to the full suite of services and support from Seagate. That way, you can be sure that you’re getting the performance that you need, as well as avoiding the loss of data. Here’s why you should buy original Seagate products.

To create greater awareness of buying original Seagate products, we want to share the right information on where customers should be buying Seagate products from and understand how that critical decision can affect future warranty and repair.

WARRANTY

This is one of the most important reasons why you should buy original. Warranties protect you from incurring costs if ever the product you purchased has a defect.

Seagate’s limited warranty covers any defects in the material or quality of the Seagate product for up to 5 years. Do note that the limited warranty covers Seagate products purchased from an authorized retailer or reseller.

To check for the warranty, go to https://www.seagate.com/as/en/support/warranty-and-replacements/ 26, then enter the product’s serial number.

RECOVERY

Hard drives or any other storage solutions handle and keep your data. Although you can easily purchase a hard drive, the data is hard to replace.

Fortunately, Seagate has a Rescue Recovery Data Plan for IronWolf Pro drives, which is valid for two years. You’ll have access to a global team of world-class data recovery experts to assist you in case of unexpected data loss. All you need to do is register your IronWolf Pro drive here.

PROMOTION

As a Seagate customer, you can opt to receive exclusive promotions and product news that are relevant to you. You will also get exclusive invites in Seagate events and trade shows. Seagate customers can also follow Seagate’s official Facebook page here to get updated with the latest products and promos.

SUPPORT

Seagate will provide you with the support that you need to fully utilize its products, such as manuals, videos, and self-service tools. Customers can access these materials via Seagate’s support page here 12.

How to verify if the Seagate product is original

To verify if the Seagate product you bought is an original, check the hard drive and look for the QR code on the label. You can either scan it directly with your smartphone’s camera or get the number below the QR code and enter it in the https://verify.seagate.com/verify/ 62 webpage along with the text ‘verify.seagate.com‘.

How can I be sure if I am buying an official Seagate product?

Take note that original Seagate products have a unique hologram sticker. Also, purchase Seagate products from an authorized partner reseller. Ensure your product lives up to Seagate’s high standards and is eligible for a warranty, support, and services. For a list of Seagate Authorised Dealers in the Philippines, please see here 11.