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Experiencing any problems with FireFox?

Been having problems with FireFox lately. It’s been freezing and it’s very erratic. Not sure why but it just does that when ever I load pages. Then it just stops responding. I usually had to end the application and process in task manager before I can fire it up again.

I checked for updates and there was none.

When that happens, I often switch to my second browser of choice — Flock. If only Flock had the same extension features like FireFox, I might be using it more often.

Good thing I have the session saver extension installed in FireFox so I am able to restore the pages/sites I left off when I closed Firefox. Maybe I need to re-install this baby.

Abe Olandres
Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. wonderwheel says:

    Whats up? I’m reading more and more about SEO, I adore your blog posts.. expect a regular visitor out of me. thanks!

  2. xana says:

    ABOUT THIS:

    yuga replied on Oct 5th, 2006 at 11:09 am (12)

    Hi,

    There should be a firefox.exe there somewhere. If not, try going to the Programs folder and delete the Firefox directory and edit your Registry by running regedit and searching for any Firefox keyword in it.

    what do you mean exactly by “edit your Registry by running regedit and searching for any Firefox keyword in it.” ????

    HELP please… thanks yuga

  3. Bembie says:

    H! I wonder why i can’t view in my laptop some of my friends pictures in their friendster. If i opened it to other computer, i can see all.

  4. Dobie says:

    i have both internet explorer and firefox. i like using ie and my daughter uses firefox. my problem is that whenever she uses firefox and closes it down when she is finished none of the functions work on my computer, like shutdown, have to turn off manually. but with IE i never have that happen.

  5. Simorgh says:

    Exactly – I began having the same problems with Firefox beginning on 11 May 2008. However, it’s a great browser and I trust there will be a fix made available shortly. Until then – I’m using my mac’s safari (which I’m starting to like more and more because of the Firefox problem!).

  6. tony says:

    hi i am having trouble with firefox,

    when i download the new 2.0.0.11 and install it, it wont open firefox anymore. and my other problem is when i try saving images using SAVE IMAGE AS firefox just close down.

    Thanks,
    Tony

  7. ~j~a~s~ says:

    Add this to the problem list: HYPERWORDS! i get a stern warning in code. some unknown programming code i guess.

    no matter how many times i re-install it…same error!

    i love HYPERWORDS but i can’t use it.

    any ideas?

    JAS
    Sherman Oaks, CA USA
    thanx

  8. Helen says:

    Well i try and use firefox everyday but some days i open it up it trys to connect and then a little dial thing comes up ..i click X because i dont need to dial.. and it comes up saying “problem loading page” but then other days it works :s
    Please help its very anoying :)
    thanks.x

  9. martin says:

    Hi.

    I’m using firefox, but have a problem.

    Even though I shut the computer down properly last night, when I turned it on this morning and tried to access the internet with firefox, it offers me two choices “restore previous page” or “start new session”. I know this is a useful tool at times, but in this case, regardless of which one I choose, it opens to a frozen page, one which is blank, with just the mozilla logo at the top, the other of which has three tabs open, also frozen.

    Any advice? I don’t want to delete firefox and reinstall because I don’t want to lose my bookmarked sites and saved sites, but I don’t know if I have another option.

  10. Mika says:

    Another problem with Firefox lately. Consider my case: The Dealio toolbar installed itself in my FF. When I uninstall it, there’s this message window (Search Settings Notification) which always pops up everytime I refresh or go to a webpage. I can’t do anything with it and it’s already a nuisance. I’m begging for help. Else, I’ll use my Opera browser instead.

  11. Helen says:

    I have a problem with friefox..i open it up and a dial thing comes up i press the x and it always says “problem loading page” does anyone no how to solve this?
    Thanks :)

  12. Kathy says:

    I had the freezing issue as well, but it only happened when I did a search on Google. The results would show and then freeze for about 5 seconds, then carry on. I went to Netscape Navigator and it was fine till I added all my plug-ins. I figured it had to be a plug-in that was Google related. After disabling all my plug-ins and adding them back one at a time, it did indeed turn out to be McAfee Site Advisor. I took it out and turned all my usual plug-ins back on and problem solved.

    I also saw all the articles regarding Google Toolbar but that was not the issue for me as I uninstalled it and the problem persisted.

    Hope this helps some, and I am relieved. This was driving me crazy.

  13. Torin says:

    Firefox is missing the last two inches of the bottom
    of the page.Internet Express is fine.
    Re-install of Firefox was no help.

  14. Ryan says:

    Having the same problem. Intermittant freezes every 5-to-10 seconds, ever since the latest version of FF was installed. This is a VERY SERIOUS issue, I’ll have to dump firefox if it is not corrected soon, or if they can’t properly test their new versions before taking them out of beta…

  15. ty says:

    here is another browser that keeps your data from last time you went on it is called Opera! it doesnt ask you if you want to start where you left off thou it just starts you with what ever you searched with last all the tabs not just one tab!

  16. stick says:

    i have the same problem as you cizzy , when i start a download i cant see the download window , and when i check the file after some secs , i see they got located in my desktop… i also can’t use Save As image option its totally unfunctional even though i click on it
    any idea ?

  17. cizzy says:

    i have problems with ff too + i cant donwload anything with it i dont have any idea why, it pisses me off i have tried to reinstall it and it still dont work

  18. Ian Johnston says:

    Trouble with Firefox. On my homepage, most of the links don’t work because the final backslash in each address has changed to %5C, as in the following:

    http://www.mala.bc.ca/~johnstoi/cuvier%5CCuvier2.htm

    This happened all of a sudden after many months of working fine (and only to some links). I can still use all the links in Explorer.

    Any help available?

    Ian Johnston

  19. Ian Johnston says:

    Trouble with Firefox. On my homepage, most of the links don’t work because the final backslash in each address has changed to %5C, as in the following:

    http://www.mala.bc.ca/~johnstoi/cuvier%5CCuvier2.htm

    This happened all of a sudden after many months (and only to some links). I can still use the links in Explorer.

    Any help available

    Ian Johnston

  20. Khen says:

    Hi Yuga

    I truly hope you can help where others have failed. To help you to understand what the nature of my problem with Firefox I will list out chronologically the events:

    1. First noticed that the pointer would freeze momentarily – about 5 secs or so – before service returns to me. It would do that fairly regularly; something like every 10-15 secs, the same nonsense would occur

    2. Then I noticed that the problem wasn’t only confined to the pointer but also affects ANYTHING to do with the browser. I couldn’t access the file menu or shortcuts. I couldn’t use CTRL+TAB to switch tabs also. I couldn’t open or close tabs.

    3. Next part of my observation was that this problem was confined to Firefox. I have no freezing problems afflicting eg. MS Word or any of the other programs. For example, uTorrent still plugs on in the background.

    4. Tried the first level of attempted correction. Shut down and restarted Firefox. No cure. I was running 2.0.0.3.

    5. I then realised that Firefox was downloading ver 2.0.0.2!!!! How could that happen when I was already using ver 2.0.0.3? To avoid complicating matters, I actually allows Firefox to complete the download and install 2.0.0.2. After that Firefox reported that I NOW have the most updated release, which of course, doesn’t make sense at all.

    6. Ran Firefox 2.0.0.2 to determine if the same freezing problems persisted. They did. So I downloaded 2.0.0.3 and installed to see if they would go away. They didn’t.

    7. My next suspicion was levelled at plug-ins. I began to do a mental audit of what I might have installed of late prior to the freezing problems surfacing and the answer was McAfee SiteAdvisor. As good and useful as the plug-in was, I decided to first disable it. That didn’t help.

    8. Then I uninstalled SiteAdvisor altogether. That also didn’t solve the problem.

    9. A quick check of all installed plug-ins include the following: Roboform, AdBlock, SiteAdvisor (now uninstalled), foreign languages, Customise Google, Google Toolbar, Hyperwords, SixSense, Keyscrambler, Torrent Finder, Talkback, Video Downloader, Flickr Uploader and safe.xpi. I believe that Talkback and safe.xpi were preinstalled by Firefox for error reporting purposes because I could not recall installing them myself.

    10. I began to ask for advice in my preparation to downgrade Firefox for ver 2.0 since I had read amongst some forums that this version had no problems at all (I was wrong!)

    11. Exported my bookmarks and did a worded list of my plug-ins so that should I choose to in the future, I would know what to reinstall

    12. Forgot to mention that my ThinkPad was constantly alerting me that the latest Java version was available. I had been ignoring it for weeks but this time had decided to install it.

    13. Uninstalled Firefox 2.0.0.3, skipped 2.0.0.2 (for obvious reasons) and installed 2.0. Problems still persist. Getting a little frustrated now. It’s not that Firefox was unusable. It’s just that there is that persistent freezing problem that inevitably slows me down. You can see the freeze because the ‘process wheel’ just stops circling abruptly for 5 secs before it resumes.

    14. Decided this time to gradually uninstall the plug-ins beginning with Hyperwords, Sixsense and the foreign languages (except for English (Aust)). Restarted Firefox. Problems still there.

    15. Next to be uninstalled were Keyscrambler. That also didn’t help.

    16. Then came the decision to do an almost-complete cleanup. Uninstalled were Roboform, Dictionary Lookup Extension, Flickr Uploader, Video Downloader and Torrent Finder Toolbar.

    17. On reading a reader’s comment on your forum (yugatech), he said that after uninstalling the Google toolbar, everything was fine. I thought that was great; so I also uninstalled CustomiseGoogle and Google Toolbar as well. Sad to say, that was false alarm. Everything was no different.

    18. Now I’m left with the following plug-ins: Adblock Plus, English (Aust) language, Download Statusbar. Talkback and safe.xpi were not uninstallable.

    19. That’s where I’m at now. Despite having most of my plug-ins uninstalled and Firefox restarted, the problem is still there.

    20. I noticed that shortly after closing down Firefox and then restarting it, Windows would report that it was not possible to restart because Firefox was still running. A quick check of the Task Manager (CTRL+ALT+DEL) under Processes revealed that firefox.exe was still lurking. Persisting with the view also revealed that it took a little time but firefox.exe did eventually disappear from the list, which prompted me to think of something else. Could it be that some glitch in Firefox has affected the stability of Windows XP Pro?

    21. Read elsewhere in your forum that people use a web browser called Flock, which I admit I had not heard of . So I’m gonna try that one out until Firefox gets sorted out. I’m not too sure about Flock as far as what websites don’t support its use. That’s worrying.

    * * * * *

    Sorry for the length of this but I hope you can get a better picture now. Thanks for your help in anticipation. And hoping you can sort this out for me.

    K.

  21. Andre says:

    Hi Jesse, regarding the shaking FF – this is a problem with the Google toolbar – had the same – trashed the toolbar all was fine

  22. billy says:

    ive installed firefox but for some reason it jst loses connection and will not go on to the internet it says cannot find server plz help me

  23. Jesse says:

    my firefox is shakey and what i mean is whenever i go to a new website it shakes rapidly up and down slightly .. please help me b/c this only happens when i download the new firefox or any uipdate automatic get done . i’ve already uninstalled firefox and re installed it and i still have the same problem anything you can do to help would be appreciated thanks

  24. ra says:

    my vdu(visual display unit) to be more technical or rather bloody monitor(lol) goes blank after few minutes of usin firefox n i dunno y this is happenin….can anybody chk de bug n come up wid a solution…
    thanks
    ra

  25. Jeremy says:

    me again…by the way I forgot to mention I have cookies enabled and everything works perfectly in IE6

  26. Jeremy says:

    I just installed firefox 2.0 and for some reason now I can’t sign into anything. When I try to log into hotmail for example I type in my username and password and hit ok and my page just refreshes without actually doing anything. I have the exact same problem when I try to log into optusnet

  27. quezacolt says:

    i cant download files with my firefox 2, hehe

  28. Pablo says:

    Update
    A very interesting thing. The mouse is faulty. A lesson in statistics I guess.
    If I dowload 100 packages and a mouse lasts maybe 1000 days, then its 10 to 1 that the mouse will fail coincident with a download.
    Hmmm

  29. Pablo says:

    Upgraded to fx 2.0 yesterday ( because ebay is requesting everyone to) and my mouse keeps hanging and disappearing. I reloaded ver 1.0.4 and its fine again.
    Its a microsoft optical and you can actually see fx2 turn the red led off
    Wierd!

  30. Robin Jacobs says:

    Dear Yuga,

    Firefox is now running again. Many thanks for your help.

    Best wishes,

    Robin

  31. Abe Olandres says:

    Hi,

    There should be a firefox.exe there somewhere. If not, try going to the Programs folder and delete the Firefox directory and edit your Registry by running regedit and searching for any Firefox keyword in it.

  32. Robin Jacobs says:

    Yuga,

    Thank you so much for getting back to me about this. I’m in task manager and I’ve selected the process tab. However, I can’t seem to find the Firefox process. What will it be called?

    Thanks,

    R

  33. Abe Olandres says:

    Robin,

    Please Ctrl+ Alt+ Del. Go to processes tab and select the Firefox process and End Process.

  34. Robin Jacobs says:

    I have a problem with firefox.

    I can’t open the browser. When I click on it I get a message that reads: “Firefox is already running but is not responding. To open a new window you must first close the existing firefox process, or restart your system.”

    I’ve tried re-starting the computer and reinstalling firefox but neither has helped. Can someone please help me?

    Thanks,

    Robin

  35. Alex Moon says:

    Firefox 1.5.0.7 just installed this a.m. and now having trouble resolvings various URLs. Firefox is REVERSING / separators with \ … weird!!!

    No other browser does this. MSIE works fine. Opera works fine.

    What in the world is causing Firefox to REVERSE / symbols to \ in URL addresses?

  36. Zatanico says:

    NOPE,I think FIREFOX is the safest browser at the moment,no pop-ups,no ACTIVE X blah blah blah,no
    SPYWARE,yun nga lang may mga sites na hindi ka pwedeng makapasok,take for example LIVE365.com(10,000 plus radio stations,all genres)…Sa IE ok sya pero di ko malaman kung bakit ayaw mag-open sa FIREFOX,And by the way,sa mga baguhan,kung balak nyong gamitin ang INTERNET EXPLORER for heavy surfing,think twice,in a matter of hours,tadtad na ng Adware at Spyware ang system n’yo,similar sa isang ricefield na dinapuhan ng maraming grasshoppers,can u imagine?

  37. Jaypee says:

    yeah, i still don’t want to move to Firefox 1.5..would it work if you uninstall your current Firefox and then use an old installer like let’s say, Firefox 1.0.7 and use that? coz i still have the installer for that in my files.

  38. Abe Olandres says:

    Firefox 1.5 still have some memory leak issues with it. If only I could revert back to 1.07. :(

  39. Koko says:

    Weird mine too. This started I think when I upgraded to the 1.5 version. When I used the .8 or .7 (I think), it used to be more reliable.

  40. Jaypee says:

    me too, i’ve been having that same kind of problem lately..i’d open several sites in different tabs and then suddenly it would say page error or something then i would have to refresh the tabs or close it..when this happens i also go to my Flock browser..hehe :)

  41. Manuel Viloria says:

    My FF freezes up after I listen (one after the other) to about 4 podcasts loaded in separate tabs. If I just listen to a couple and just do plain surfing, it does not hang.

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