How to register to Virtual Pag-IBIG?

Have you already registered to Virtual Pag-IBIG? It allows us to conveniently access Pag-IBIG Fund’s services through a smartphone or computer with an internet connection. Virtual Pag-IBIG is like having our own Pag-IBIG Fund branch ready to serve us 24/7, within just a few clicks online. It also provides a chat service with a Lingkod Pag-IBIG service representative to attend to our inquiries or concerns. So to guide you on how to create a Virtual Pag-IBIG account and learn more about the services it offers, keep on reading.

Currently, there are three different ways to register for a Virtual Pag-IBIG account: Create an account via Loyalty Card Plus 157, Create and activate your account online 215 (without Loyalty Card Plus), or Account Creation for OFWs 34. You must only choose the method that applies to you.

Option 1) Create a Virtual Pag-IBIG account via Loyalty Card Plus

In case you already have Pag-IBIG’s Loyalty Card Plus, here’s the guide on how to create your Virtual Pag-IBIG account:

1. Go to the Virtual Pag-IBIG website 491.
2. Click “Create Account.”
3. Choose “Via your Loyalty Card Plus.”
4. Enter the following information:
   a. Pag-IBIG Fund Membership ID (MID) Number
   b. Bank which issued your Loyalty Card Plus
   c. Last four (4) digits of your card number found at the reverse side of your Loyalty Card Plus
5. Input the One-Time Pin (OTP) sent to your mobile phone, then proceed.
6. Enter the following information:
   a. Email Address
   b. Three (3) security questions
7. Receive confirmation and your temporary password via your email.
8. Create your new password and log in.

Option 2) Create and Activate a Virtual Pag-IBIG account online

Members without a Pag-IBIG Loyalty Card Plus may still create a Virtual Pag-IBIG account by choosing the “Create and Activate your account online” option.

1. Go to the Virtual Pag-IBIG website 332.
2. Click “Create Account.”
3. Choose “Create and Activate your account online.”
4. Enter the following information:
   a. Pag-IBIG Fund Membership ID (MID) Number
   b. Complete name
   c. Date of birth
   d. Mobile phone number
5. Input the One-Time Pin (OTP) sent to your mobile phone.
6. Enter the following information
   a. Email Address
   b. Three (3) security questions
   c. Mother’s Maiden Name
   d. Place of Birth
7. Upload a photo of your passport or two (2) government-issued identification cards;
8. Upload a selfie while holding at least one (1) of the identification cards you submitted;
9. Receive an SMS confirming that you have successfully created your Virtual Pag-IBIG account;
10. Expect an SMS over the next few days informing you that your Virtual Pag-IBIG account has been activated.
11. Take note to immediately change your temporary password to protect your Virtual Pag-IBIG account.

Option 3) Account Creation for OFWs

If you are an Overseas Filipino Worker (OFW), currently abroad or at sea, you may create your Virtual Pag-IBIG account with the steps below.

1. Go to the Virtual Pag-IBIG website 63.
2. Click “Create Account.”
3. Choose “Account Creation for OFWs.”
4. Enter the following information:
   a. Pag-IBIG Fund Membership ID (MID) Number
   b. Complete name
   c. Date of birth
   d. Philippine mobile phone number
5. Input the One-Time Pin (OTP) sent to your mobile phone, then proceed.
6. Enter the following information:
   a. Country of Assignment
   b. Email Address
   c. Three (3) security questions
   d. Mother’s Maiden Name
   e. Place of Birth
7. Upload a photo of your passport or two (2) valid primary identification cards;
8. Upload your picture holding at least one (1) of identification cards you submitted;
9. Receive an SMS confirming that you have successfully created your Virtual Pag-IBIG account; and
10. Expect an SMS over the next few days informing you that your Virtual Pag-IBIG account has been activated.
11. Take note to immediately change your temporary password to protect your Virtual Pag-IBIG account.

Virtual Pag-IBIG services

Those who do not have a Virtual Pag-IBIG account yet can still access the following services:

• Register as a Pag-IBIG Fund member and get your permanent Membership ID (MID)Number;
• Top-Up your Pag-IBIG Regular Savings;
• Open a Pag-IBIG MP2 Savings account;
• Save in the Pag-IBIG MP2 Savings or
• Apply for a Pag-IBIG Multi-Purpose Loan (MPL)
• Apply for Pag-IBIG Calamity Loan (for members whose area of residence is declared under a state of calamity)
• Pay your Pag-IBIG Fund loans (Housing, Multi-Purpose, and Calamity Loans);
• Check your loan status (Housing, Multi-Purpose, and Calamity Loans);
• Apply for Interest-Rate Repricing on your Housing Loan; and
• Chat with a Lingkod Pag-IBIG representative

On the other hand, with a Virtual Pag-IBIG account, members can enjoy the following additional services:

• View your Savings Records.
• View your loan records (payments made and the outstanding balance of your Housing, Multi-Purpose, or Calamity Loans)
•  View the account balance and transaction history of your Loyalty Card Plus (currently available for cards issued by Asia United Bank).

These services require a Virtual Pag-IBIG account for your security.

According to Pag-IBIG, members will also have access to the following services via Virtual Pag-IBIG soon:

• Pag-IBIG Housing Loan Online application
• The Virtual Pag-IBIG for Developers – to help fast-track Pag-IBIG Housing Loan applications submitted by Pag-IBIG’s accredited partner-developers.

Should you have other questions and concerns, you may contact Pag-IBIG through (+632) 8724 – 4244, email via [email protected], or chat them on the official website 11.