How to view and pay your Converge bill online

Anong oras po makakabalik ung internet ko nagbayad na ako kaninang 9am gang ngaun wala pa may mga apo akong online pag thursday at friday .kaya lang naputol dahil offline ang 7/11 kahapon gang kaninang umaga kaya sa cebuana ako nakapagbayad sana naman maibalik ngaung hapon may klase mga apo ko bukas online pls .

Why CONVERGE is so difficult to get in touch with (Hotline & Website)? SOA is always not available online to view & yet there’s even have no E-copy of the monthly bill how much you gonna pay for & to know your cut-off as well. Mobile App is the same useless for a copy & it always tell you have 0.00 balance that leads to disconnection. I do hope converge have customer service assistance that we can talk to with for our main concerns not chatbot or computer generated that leads only misleading problem report. Now mine is blinking RED for a couple of days now & yet converge is out of reach. Having a hard time for you! I hope you can do such thing to solve my concerns. Thank you!

Same here nagbayad ako pero di naman nakatanggap lng ng acknowledgement.ang hirap nyo tawagan walang kayong billing statement pinapadala sa email ko.anong klaseng service meron kayo. Pa send ng billing ko at acknowledgement receipt ko for my payment.

Please send my SOA wala pa din till now.. Na disconect na ako di ko din alam paano mag bayad. Sa mga nababasa ko comment di nag aappear mga binayad nila. Ang hira pa tawagan ng customer service nyo. Ayusin nyo naman ang bussiness nyo. Puro comment na lang nababasa ko dito. Tulad nya wala po ako internet connection but willi g to pay. Ang kaso how? Wala pa ako SOA.. Pls take actipn ASAP

Pa send nman po ng SOA para po makabayad ako ng monthly bill

Good afternoon po. Ask ko lang po bakit po nagsend kayo ng my balance ako na 2,600 ,eh monthlu po nagbabayad ako ontime. saan po galing ung bill na yan. katunayan nga po kababayad ko lng po ngaung Oct .16,2020. Hindi ko na nga po pinaabot ng due date para walang problema. Sana lang po pag nagbayad sa inyo kindly reply po naman if nareceive nyo na ung payment. Buti p Home Credit pagnagbayad ka within 2 minutes ngtetex agad sila. sana po kayo ganun din. Salamat po.

kapag pupunta po sa payment ng SOA po hinihingi yung account no hindi ko po alam kaya sana masend po sa amin yung reference no at account para makabayad na po ako.

Good afternoon po. Sana po pagnagbayad po sa inyo ,kindly reply po if you received already the payment . kasi hindi po naman kayo pwede tawagan. dahil wala kayong contact no.

NAGBAYAD NA PO AKO NG 3000 THIS MONTH FOR THE MONTH OFJULY AND AUGUST BAKIT D KO MABUKSAN ANG BILL KO THIS SEPTEMBER/

I didn’t receive any bill .. Installed last Aug 18 . Sana mag send na kayo ng Billing statement .. Hindi ako maka access sa SOA

how can i monitor my bills & payment?..triny q ung link para s SOA….wla aqng record….nag download aq ng app knna…na view q nmn balance q…ngaung magtsetsek ult aq…aftr ng payment q today (kasi wla png txt confirmation c converge) HINDI q nmn maopen account q…not recognized lgi email…password…mag sign up nmn ult..may record n rw aq…hndi aq mag change password…kaloka….
baka kz mapagaya s pinsan q n wlanh confirmation from converge ng payment nya…fully paid n..nakabitan n rn…then suddenly pag tsek ng account nya nsa 5800+ nsa bill n bbyran…eh d wow….

Nag bayad na po ako ng balance ko bakit Hindi pa po na oopen Ang net

Bayad na po kmi bkit hnd pa rin na reconnect

Hi converge
I would like you to know im done applying online converge and i already done paying my bills on july272020 in 7ELeven store price of 1,500PH i already have the receipt

Gaano katagal ang process o ang bayad kapag gamit ang unionbank to converge?

Is your internet connect up already? I also have the same issue. No internet, yet my credit card has been debited to pay converge.

pls send to me my account nimber so i can pay my bills

HI,, MY NAME GRACE DEUNA..CAN YOU PLEASE MAIL ME MY STATEMENT OF ACCOUNT AND BALANCES..THANK YOU..

I have my monthly SOA and paid them online but has not received any confirmation of payment to date. You should also have a statement that confirms payment already received and settled. Not only a SOA. You also gave two cp nos. to call, but I just texted and no reply. Why do I have to call and spend money to clarify a very simple thing whether my payment was actually received or not,

I already paid initial payment for Plan FiberX1500, Php1,500. and received by CONVERGE ICT SOLUTION LAST MAY 21, 2020 VIA ECPAY WITH REFERENCE # 2020-05-21 1307687 AND WAS confirmed by your email to us, last may 21, 2020. Date of our application last May 14, 2020
Seven (7) calendar days upon approval of our application, And I paid on time. but until now Our FIBER X 1500 PLAN, IS NOT YET INSTALLED. WHEN ARE YOU GOIND TO INSTALL THIS INTERNET W/C. WE NEED VERY BADLY.
CORDIALLY YOURS,
MILAGROS C. JAVIER
095694*****
8938-36-12

I want feedback regarding my over payment thru online bdo credit card. I waiting from your good office a confirmation for refund .I made so many email already but no answer. Also my internet until now is down.

why do i also get a reminder to pay my monthly subscription although i already paid it through bpi online?

I perfectly know how to pay my bill online. What I’m wondering daily is how to get a consistent and stable internet service from converge. The only thing consistent about them is their bill reminder and instruction on how to pay them on time. Kung kelan I’m working from home dun pa ako napapaabsent dahil walang internet connection every other day. Thanks converge. Kalahati na lang ng regular pay ko ang sasahurin ko this 15!