Nokia 5800: Early Bird Problems

kaw nlng magbigay ng ym mo…wala nmn

wala pa naman po…OL n po ako

rockermeta****@****.*** po

v21 point something po

pnu po un? kc as in wala n ako makita sa display nya eh…huhuhuhu

bakit ganun? bigla nawala ung display nung phone ko? nagblack out na pero gumagana parin siya huhuhuhu…maayos pa ba ito? ilang beses ko na nirestart phone ko…to no avail ayaw parin gumana ung display niya :(

@ jp mero ncyang warranty depende n lng kung sa anu mo lng nabile yan ung saken kc nag garbled line pag inuunlock nag guguhit guhit pero sa totoo lng ako rin may kasalanan dahil 10 beses ko na cya nabagsak dinala ko sa nokia care 8 months n cguro na cover p cya cover p ng warranty pinaltian ung lcd wlng binayaran… =) aantayin ko n lng ung version 40 right now version 31 muna gagamitin ko hehehehe wala nmng masyado depekto sa 5800 minsan tlga aminin nyu nasisira nyu lng hahaha

all that i put my trust on is that IT IS OK TO PURCHASE the TUBE with the manufacturing/prog. date on and after FEB.2009… (wishin’ on hopes! and hopin’ on wishes…) thanksalotsa again HAPPY HOLIDAYS!

Hello. I’m having a problem with my 5800. All apps, music, pictures and videos disappeared and yet when you go to file manager, its capacity is the same meaning I think all the files are still there but the phone cannot read it. Common problem for all 5800 across the globe. I hope someone could help me with this problem. thanks.

Hi! I’m planning to buy a new phone and I’m torn between Nokia 5800 and Sony Ericsson W902. I would like a music phone with a great camera. Haven’t seen a review for SE W902 here. Nokia 5800 naman seems to have some fallbacks. Are those problems already fixed? Can you guys give me some tips on which phone to buy?

My nokia 5800 is doing just fine……… I already updated it to firmware version 21.1.000 something……. its fast no bug….. its performance is good so far eventhough its one of the manufactured from china…………………….

Theres only one thing you should I think do man……. make a soft and hard reset first before customizing your phone….. it works for me, maybe it’ll work also for you….

lillerfafa here

ok na! ok na ang 5800! hahaha!

may v21 na for phils?

ngek! ano ba yan…balak ko pa nmang bumili ng ganitong phone kaso mukang sirain…mukang mas maganda pa yata ung lg renoir or lg arena d2 sa phone na to…mabibilang mo lang sa daliri ang magagandang comments sa phone na to…pati customer service walang kwenta…hayyyyy…

i had my 5800 about 5 months ago, I’m one of the early bird buyers of this phone, i bought it at a nokia store just a few days upon its arrival here in the Phil. I haven’t encountered any problems on this phone so far but 1, it works well all throughout any operation or input. From that time up until now i’m using it mostly as a music player, as it’s supposed to, all through the day and on to the next day. I feel sorry for those who had major or even minor problems for this phone, but for me, it’s still the best.

One common problem most owners have is installing symbian softwares or applications which retrieves an expired certificate message. I encountered this problem before on my previous symbian phones and all i have to do is to back-date the phone to an earlier time, say, a year before. But on this phone, that doesn’t work. There are so many useful applications offered for this phone, I hope nokia stores or care centers would come with an upgrade or a ‘patch’ that would make these installs and upgrades operational.

nag ka issue young lcd ko, i displayed a distorted line kapag inu unlock, i went to nokia care moa, and they replaced my lcd free of charge. 2 days ko lang iniwan phone ko then they texted me saying my phone is repaired.

I bought mine last May 08, 2009 at greenbelt one. The phone seems to be working fine until the day after. When I had the time to explore the 5800, I got the shock of my life when the “setting” menu did not respond at all. Worse, most of the menu get freeze when cannot use the phone again not after I remove the battery.

I think 5800 owners should unite and should call the attention of the manufacturer.

Nokia does not want to replace the unit, can we call on DTI re this matter and force Nokia to replace it?

Pwede kaya un?

Oman

pag check ko kanina may version 21 na kaso sa product code palang na 0559953..sinu pa may alam na productt code na may version 21 sa NSU???

wala padn legal firmware update?

may legal FW update na po ba ng V21 sa ph ngaun? tnx in advance!

Hi!

I just got my phone back last week, replaced with a new board and LCD. The only thing original is it’s casing. Warranty availed. The firmware version for Phils. is installed.

I connected my phone and checked the prod code using JAF. The sticker on my phone (at the back) states a prod code of 0557816. Then to my surprise when JAF read the prod code, it displays a 0578218 prod code. I came into conclusion that NOKIA service doesn’t care much with the prod code. If in case my phone will eventually broke again, and unknowinglly I sent it for repair to different branch. Would it be an argument regarding my warranty if they found discrepancy in it? Precisely not my fault.

Ahm, anyway. Since I knew NOKIA is practicing that standard (as I say). My friend changed my prod code to a Taiwan 0575392, and a version 21 is installed. I’m very satisified now with the newly installed ver.21.0.025. Very fast response and new features that I cannot enjoy when I still stick to the old version.

ja!

Nokia 5800 is the best phone so far, grab one now.

its gud 2 hear ur comments about d defects of 5800. however, dis might b 2 late bcuz i already bought mine the other week. still nice to hear those comments!

nag email ako regarding sa new software sa nokia eto reply nila.

Thank you for emailing Nokia Careline.

In response to your inquiry, unfortunately the version 2.0 software for the Nokia 5800 Xpress Music will not be released in the country. A higher version will be eventually released for the Philippines but currently there are no confirmed dates yet. Kindly check with our service centers directly regarding the software availability as usually it will be available with them first.

You can use this link to locate the nearest Nokia center near your area: http://www.nokia.com.ph/carecenters

You may like to visit our website at http://www.nokia.com.ph for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at (2) 886 1234 (PLDT). We operate between the hours of 8.30am and 8.30pm, seven days a week.

Please help us improve our services by completing the Nokia E-mail Satisfaction Survey from the following link:
http://digiumenterprise.com/answer/?inv=10389145&chk=6J94AKBQ&anslang=42299

Kind regards,

Nicky E.
Nokia Careline

huhuhu, i try the hard reformat that you told me, i hold the 4 buttons until my phone opens, but nothing hapens :((

@raffyboi, ur welcome, thats okay, il help u so that you can experience the best for your phone. If you will reformat your phone, just do the hard reformat in which your phone will go back from the start. But sadly you will not be able to view and hear the pre-installed videos and mp3s. But wait, before you do the reformat, just copy your pre-installed videos and songs or all your videos and songs saved in your phone to your pc so that after you reformat you can copy it back again to your phone. Then do the back up, or back-up your phone to your pc, so that your files and settings will be saved. Then reformat now your phone, turn off your phone first, then the reformat is this, just long press the call key(green key), call end key (red key), the camera key on the side and the power switch. Long press the three keys simultaneously while switching the power on, or shall i say long press the four keys, then wait until power will start up. Then its done. Your phone will like new again and like fresh from the factory. Hehe. Good luck. Enjoy.

@mhikan, the visible gap between volume control is common to all nokia 5800 units, so nevermind it, its not even a problem. With regards to your phone status, at first, you should have not bring it for repair, you should have tried to reformat your phone. Coz many things got solved by reformat. Who knows it can be solved. But its too late, you already submit it to repair, which for me, should be a second choice to reformat, so you already did it, just patiently wait, just monitor your unit time to time. Good luck.

@raffyboi,. Its not the memory card that got problem, but the phone itself. So don’t reformat your memory card. Instead, reformat your phone. Remove your memory card if you will reformat your phone. Be patient, its just a material thing. Good luck. Enjoy after.

just got mine before holy week, it was working fine and all until my songs suddenly wouldnt play. i reformatted the memcard then placed all my songs back. theyplayed for a few days then after while playing my songs, it skiped some and i noticed when i refreshed my library that i was missing 110 songs but my memory card’d free space didnt change. please help. its really starting to piss me off.

better yet text me at 090521***** if you need help updating using the JAF application..=D

Yeaaaah! Ive read all your posts 2 days ago..and honestly, ive been having the same problem for the 2 weeks that i owned this phone. But last night, I updated mine to v20 and it’s great! Nawala na yung usual bugs (like hanging-up after exiting an application). The version 20 comes with the following changes:

-Faster operation, speed improvements for Java apps as well.
-Geo-Tagging support for both camera and the video recorder.
-Gallery loads much faster. (much2 faster)
-Improvements to the camera. (way better! you can use the front cam now)
-New music and download icons
-Better touch sensitivity. (no need for the stylus)
-Flash applications now have a D-pad, like the java ones. (havnt tried this one yet)
-Improvements to Mass Storage profile stability.
-new application have been added.
-“app.update” (in the application menu),
-“Dictionary” and Search (for files and media in storage and web).
-Better bass reproduction.
-Ability to edit the Artist, Album, Genre etc in the Music Player.
-Zoom, Full Screen and Pan options for Flash video.
-Much faster screen rotation.
-Voice recorded files now show up in the Sounds folder in the Gallery.

Now, to all of you guys out there. There is still hope for the v20 to be installed in all of your TUBES. Eto na ang solusyon jan! Ang JAF application (i think i posted this 1 before?). can be downloaded sa yahoo (search JAF application) or email me @ patrickvilla****@****.*** para send ko sa inyo yung JAF. JAF is an application used by tecnicians to open up dead phones, but unlike NSS or phoenix mas Ok toh..d kc mka detect yung NSS and prang delikado yung phoenix (with the flashing and stuff @-@). JAF is completely harmless, pwede nga magtx habang ginagawa nyo toh ehh..Now basically, what we clever pinoys need to do is to change the product code (yung number sa sticker under your batterry, usually starts with 05). The built-in product code natin d2 sa pinas is whats preventing us from getting this update. You have to change it to a product code similar to the EURO codes (I used EURO1 blue for france). Kasi available lng yung update na yun in european countries. After changing it, you should use Nokia software updater instead of the over-the-air update ng nokia (lang kwenta yan). the update file is abput 126 mb, kaya mejo matagal yun antayin mo..but its all worth it! bibilis yung 5800 moh (wee!), gaganda yung cam and the likes listed above. But! d pa tayo tapos..kelangan mong ibalik yung product code na orig pra d ma void yung warranty using JAF once again..

Oh di bah? Ang dali2x? if you want to learn more email me at patrickvilla****@****.***. Gusto ko lng share yung Nokia Experience ko with every1..Wee!=D

aw..bakit ganun ang sa inyo… sa akin wala pa naman ako nakikita problema sa Nokia5800XM ko..about sa earpeace owkie naman din…load and clear xa… sa quality ng camera lang ako hindi satisfied…mas owkie pa ang camera ng N70… haist…panu kaya 2… magging owkie din kaya to pag nagSoftware update na..??? pero over all the best ang Nokia5800MX

OwwYeaahh!!! My Nokia 5800 XM na rin ako… Iloveit!!

http://www.youtube.com/watch?v=0Tyk2_hMNaQ

Nokia 5800 XM or Samsung Omnia???

Don’t buy the Nokia 5800. There are WAAAAAY too many problems with it. I personally have a problem with the sound going in and out during a phone call. Other problems involve the menus disappearing once i set the home screen. sometimes a full factory recall fixes this problem, other times, it doesn’t.

If you cherish your money and a working phone, don’t buy this until Nokia wakes up and fixes their software problems.

—ex-Nokia fan.

bumili rinako ng 5800, then napansin ko pag tumatawag ako biglang nagba blak out yung screen. sabi nila dahil daw sa sensor pero halos hndi na bumabalik sa normal. parating blak out pag tumatawag ka.

An officemate got her 5800 at BHS on the 1st day of its release and she’s very happy with her phone … she hasn’t encountered a single problem. =)

workingdude…

i have an omnia at hand… based on experience, screen visibility under sunlight is really poor, at least in my case i suppose… maybe the screen protector i had on mine contributed to this…

but that’s not what concerns me the most regarding my omnia… the phone is surely great/cool and all but there are some glitches (i’m hoping with my fingers crossed) that i just can’t keep on noting… i’m more concerned with it getting really hot while on-sync with my laptop. it also gets really warm even on a 6-minute phonecall… some users even claim that theirs also get really hot when using wi-fi and gps… and more, it also has its fare share of bugs affecting it’s performance…

nka order n ko eh…badtrip!…sana n lng eh ok at di ako bigyan ng problema…

good day!

this is follow up on the issue i posted yesterday.

it was just a video system setting. hehehe. by default, it was set to PAL. so i just changed it to NTSC. it works OK now.

so far, no major issue YET on my phone. :)

just some bugs which i saw before on my N81, and were later fixed on firmware releases.

:)

mine was bought last friday at NOKIA Megamall.

the only problem i noticed was when using the A/V cable output to TV. I’m getting a Black and White display. Have tried with two TV sets, still the same.

I’m not yet sure if this is a hardware or settings problem. Just wanna share you guys this fault I’m having.

Hays.. I hate NOKIA CARE service… believe me.

Iba rin kasi feeling pag naka 5800 ka at habang ginagamit mo sya. Totoong dami pa nyang bugs pero cool din kasi available yung firmware update thru NSU (Nokia Software Updater), so di pa huli ang lahat. Nakaka disappoint lang talaga ang after sales ng Nokia dito satin, sad to say na lagi silang “iwas pusoy”. Kaya ikaw na mismo sosolve ng sarili mong problema kasi mahirap umasa sakanila. Kaya sa mga meron 5800 at nagbabalak magkaron,join our forum in TipidCP.com. Dami nyong matutunan.

yikes what happened to their QA.

New firmware update? Expect it on the next 3-5 months from the latest update which is V11.0.008 as Sir Yuga has mentioned on his post.

nokia 5800 is the first unit (guinea pig?) to use the symbian 9.4 OS. Expect a lot of bugs from this unit.

if you want to know more pinoy 5800 users who had the same experience with the buggy 5800, then feel free to visit the 5800 “appreciation” thread at tpc. they also voice out their issues with this fone.

> http://tipidcp.com/viewtopic.php?tid=5841

hope and pray that firmware updates will fix these problems.

@Rey J-sometimes kasi you need the features of the latest phones. Like the camera of my phone, I used it instead of buying a new digicam.

@topic Those are bugs. A software update can fix it. Pero sobrang dami yata ng bugs ng 5800. =P

hmmmmm, maybe manufacturers should not rush the launch if the first gen products are buggy :)

@wha@
maybe it’s just some bugs.. it’s normal for other manufacturers.

wee… if all the nokia 5800 sold encountered so much prob why are the company still selling it? they should fix it 1st coz it will harm their reputation. akala ko best PHONE MANUFACTURER ang NOKIA pero merun din pala silang DOWN SIDE..