National Telecommunications Commission (NTC), Department of Information and Communications Technology (DICT), and Department of Trade and Industry (DTI) at the start of the year passed Memorandum Circular (MC) No. 05-12-2017, compelling Smart and Globe to extend the validity of all prepaid loads to one year. Today, the two telcos expressed their agreement and compliance with the said memorandum.
Starting today, July 5, 2018, both Smart and Globe prepaid loads, in all denominations, will now have one-year validity. Globe starting implementing this policy with their 300 pesos and above prepaid loads last January 6, but now they’re bringing it to the lower than 300 pesos denominations.
Smart, on the other hand, will also extend the load validity of their subnetworks Sun and TNT. This includes all load denominations of Smart Prepaid, Smart Bro, TNT, Sun Prepaid, Sun Broadband Wireless Prepaid, Smart Link, Smart Marino, PLDT Prepaid Landline Plus and PLDT Home.
Like Globe, Smart also implemented this policy for their over 300 pesos and above loads back in January. So, today they’ll be adding in the lower than 300 pesos denominations.
“…now started last July 5, 2018 all regular loads have 1 year validity period.”
To date (Feb. 23, 2019) Globe still continues to set 45 days expiration for my pre-loading 101 pesos, when it should already be one year expiration period date.
Do you anyone here have the same experience?
That is my experience with one Globe cellphone i.e. with a Globe sim, but with my another also Globe sim phone, it is already with one year expiration when I preload it with 101 pesos.
Do you anyone here have the same experiences as I have?
And sad to say, Globe still ‘steals’ from my prepaid load; so what is the use of one year expiration when by stealing loads from my prepaid load, the prepaid load gets depleted even before the expiration of one year – and so Globe does succeed to indulge in un-ethical profiteering.
Marius the new validity period is for all regular load. And from January to July 4, 2018 all regular load denomination below 300 are subject for 45 days expiration. Only 300 up are for 1 year, but now started last July 5, 2018 all regular loads have 1 year validity period. Promos are not included.
The author, Zen Estacio, does not at all tell us about the time and day mechanics of this new one year expiry period.
So I am asking anyone here who is knowledgeable, as the telcos are as usual not of any help, except to steal more money from our prepaid loads, to make more dishonest money from us hapless and helpless subscribers to their lousy service.
Here is my big question:
When the one year expiry got started on January 5, 2018, I had more than 500 pesos worth of prepaid load, and the pre-scheduled expiry date of my last purchase of the latest prepaid load has already been covered by the new one year expiry, what happened?
I read with horror that the whole more than 500 pesos balance worth of prepaid load was reduced to zero, upon the arrival of pre-scheduled expiry date of my latest acquisition of prepaid load, which was some time at the start of June 2018.
So I had to get more prepaid load, AND I had thought that according to the new one year expiry period, that more than 500 pesos balance worth of prepaid load should last up to one year, counting from the latest acquisition of a prepaid load.
Do you anyone among readers here have the same horror experience?
So, now I still have to be on alert to acquire more prepaid load, because I still get the pre-scheduled date of limited expiry period, like for example when I recently acquired a prepaid load of 101.00 pesos, the pre-scheduled date is 45 days from acquisition of the new prepaid load, but according to the new one year expiry, it should be one year, i.e. 365 days from the latest acquisition of a prepaid load.
What is the experience of you guys here who read this website of Yugatech?
It’s about time. Praise the stars!
Is this just for the regular loads?