Early adopter claims Samsung Galaxy Z Flip screen cracked

Samsung recently launched its newest foldable smartphone, the Galaxy Z Flip. As the first batch of the smartphone has shipped out to customers, an early adopter has claimed that the device’s screen cracked.

On Twitter, a user (@mondoir) explained that he took the device out of the box and remove the protective/instruction film over the screen. As it is a flip phone, the user flipped it closed and a crack resounded; upon flipping it open, the screen of the Galaxy Z Flip was already cracked.

Received my Samsung Galaxy Z Flip just now. Opened the box. Removed the protective/instruction film. Flipped the phone as you would do since it’s a flip phone and this happened. I heard the crack as well. 😰 cold weather?#SamsungGalaxy #ZFlip #samsung pic.twitter.com/j8KLL2vm8d

— Mondoir (@mondoir) February 14, 2020

Samsung replied to the user’s tweet, requesting for more information so that it can look into the issue.

Source: @mondoir