GCash app removed from Google Play Store

We noticed today that the GCash mobile app was removed from the Google Play Store.

UPDATE: (April 2, 2019, 4:22PM) The GCash app is already back on the Google Play Store 37.

As of writing, we still don’t have information as to why the GCash app was removed from the Google Play Store. We reached out to GCash for a comment and here’s their statement:

“We are aware that the GCash App has been unavailable in the Google Play Store recently. We are currently coordinating with Google to find the reason why. Rest assured that this does not affect the security and user experience of GCash users with the GCash App installed on their Android and iOS devices. For the meantime, customers can also go to @gcashofficial in Messenger to use GCash. Thank you.”

UPDATE: (April 2, 2019, 6:22 PM): GCash sent an updated statement regarding the issue, specifying that the app has been unavailable in the Google Play Store “today” instead of “recently”:

“We are aware that the GCash App has been unavailable in the Google Play Store today. We are currently coordinating with Google to find the reason why. Rest assured that this does not affect the security and user experience of GCash users with the GCash App installed on their Android and iOS devices. For the meantime, customers can also go to @gcashofficial in Messenger to use GCash. Thank you.”

GCash offers a wide range of financial services which includes mobile payment, remittance, bank transfer, and investments.

While the GCash Google Play Store app is still not available as of writing, users can download the app via the Apple Store or go to the @gcashofficial in Messenger to use GCash.

[appbox appstore 520020791]

Vaughn Chua

Vaughn is your go-to person when it comes to comparing gadgets especially smartphones. He's also a gamer by heart and the "Hackerman" of the team.

27 Comments

beware says:

6 years ago

Maybe because of the updated gcash privacy policy.
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Jess says:

6 years ago

It’s there naman.
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Vaughn Chua says:

6 years ago

It wasn’t there during the time I wrote this. I can also provide you a screenshot if you’d like.

Jen says:

6 years ago

I can see it in google play now, 4:22pm April 2, 2019. Maybe you should check first before posting an article like this?
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Louie Diangson says:

6 years ago

Hi Jen,

We published the article at 1:55 PM. We obviously checked and even got a statement from GCash. We’ve been in close communication with the GCash team since. At 4:22 PM, we’ve updated the article that the app is back on the Play Store.

Thank you!

Enrico Dela Cruz says:

6 years ago

GCash is not a secured e-wallet because your money is not so safe. That is based from my experience when they deducted money from my account erroneously. It took them 73 days to return the same after several follow ups. Setting that aside, I must also say, it made my life so convenient when it comes to settling all my utility and credit card bills. There are no charges and no more long queues.
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Love says:

6 years ago

Yeah its still there padin, and still using it for bills payment.
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Yazzi says:

6 years ago

The app really disappeared from Play Store yesterday and until today. I use the app everyday so when I opened it, a message appeared asking me to update the app, which is not unusual. But when I clicked to update, I couldn’t find the app on Play Store anymore. Same thing happened when I tried to locate the app by clicking it from the browser to Play Store. Now I came across this article so I tried checking on the app again today. Still I couldn’t find it on Play Store. But when I locate from browser to Play Store, the app appears but it say something like “this app is not compatible with your device”. I was sending messages to GCash Care via Messenger since yesterday but they are not responding. It’s so inconvenient because there are things I need to use the app for but couldn’t do it. What makes it worse is that, Globe GCash customer service sucks.

Ronald says:

6 years ago

I have check today 6:57PM April 2, its there. I tried to download it on my Xiaomi Redmi 6 but it gave a message that its not compatible with my device. I emailed GCash, they stated that the Gcash is not available in play store for devices with un-licensed OS modification.
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Enrico says:

6 years ago

It should still be back.
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cathy says:

6 years ago

Last time nagload ako na mali ung nainput kong number hindi na naibalik sabi ni gcash makipagcommunicate ako dun sa numbee na nsendan ko pero hindi sya nakokontak ayun sayang ang load hindi ko nabawi..pero meron nmn naibabalik nmn agad..kaya natutunan ko dpat laging sure ang number n
At kabisado mo dpat number mo..tbank you gcash madami akong transactions na napadali dahil sau???
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Gcass says:

6 years ago

The app disappears every now and then. Especially, nung Birthday sale ni Lazada nung 3/27. I wanted to rate Gcash 1 star sa Playstore kasi nag maintenance yung cash in sa 7-11 nang wala na naman abiso. (very late nung nag appear si maintenance)

That time, wala si Gcash app sa Playstore
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PUTA says:

6 years ago

OH. MY. FUCKING. GOD. Did you guys even read and try to understand the article before commenting??? The app wasn’t there when the article was posted. The author/s even updated the info for you.

“iT’s tHeRE nAmaAAn”

Fuck you and your dumb annoying conyo asses.
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Joel says:

6 years ago

Its missing some functionality i. E. I am unable to pay BIR via gcash now.
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Mr. Bumblebee says:

6 years ago

I wondering why the google removed the gcash app in play store instead of removing the fake apps in play store ahmmm!!!
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Rubien says:

6 years ago

Maybe it is because the app keeps on running in the background. It consumes a lot battery and abuses the permissions users granted them by using the user’s device camera. Maybe that’s the reason why it gets removed. Now that it is back, I hope it has been fixed.
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Sonic says:

6 years ago

Look again and you cant pay your BIR taxes and some other billers arent available as well. I was trying it for the past 3 days and i think no one noticed that yet since theres no complaint etc when i search google. I hope they can also report.
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Charimae says:

6 years ago

I haven’t see the BIR on government payments. Please help me with this.

Thanks
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Dennis says:

6 years ago

hindi sya nawala,, di na lng talaga sya gumagana sa mga unlicensed OS na minomodify si android like MIUI and EMUI na android pie ang version…kung ganyan ang OS nyo di tlga lilitaw si Gcash sa playstore nyo…
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Jesryl says:

3 years ago

May ibang way para maka page download ng gcash kahit MIUI.?

Potato says:

6 years ago

I can’t use my gcash app on my smartphone now coz I need to update it first. I tried updating on Google play store but until now it doesn’t really work. My gcash is now useless.
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kriss says:

5 years ago

bakit d compatible sa device ko samasung galaxy a7 (2018) ang gcash ? ano pwede ko gawin para mainstall tong app ? hirap kasi pag messenger lang ang gcash. minsan di gumagana ehhh. sana mahelp nyo ako. thanks in advance.
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tony manipon says:

5 years ago

It’s now January 11, 2020. I was trying to install it on my Samsung phone and it fails to download everytime (tried it 4x already today).
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ryan andre says:

5 years ago

Well its not in playstore as of now may 30,2020
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Jim says:

5 years ago

Bakit hindi na supported ung gcash sa mga android 5.0 pababa?
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Wilz says:

5 years ago

As of today, I updated my OS to Android 10 ColorOS 7. Removed GCash from the phone and tried re-installing it. But this is nowhere to be found on the Playstore. What happened to the GCash App??
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Arlene perez says:

4 years ago

No open playstore to huawei y6p
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