Home » GCash blocks over 900,000 accounts suspected of fraud

GCash blocks over 900,000 accounts suspected of fraud

Written By Val Jose Mendoza
Published • May 3rd, 2022
FintechNews
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GCash has announced that it has barred over 900,000 accounts suspected of fraud from January to March this year.

GCash is currently working closely with the National Bureau of Investigation (NBI) and the Philippine National Police (PNP) in preventing online scams and fraudsters, as well as apprehending any guilty party that conducts illegal activities using GCash. Furthermore, GCash is in strict compliance with the guidance of the Bangko Sentral Ng Pilipinas and the Anti-Money Laundering Council in order to ensure customer safety and security.

Gcheck Muna

GCash as well reinforced its #GCheckMuna campaign, to ensure that users don’t fall victim to scams by being vigilant in protecting their accounts. Some tips by Gcash’s GCheck include the following:

Tip 1: Never share your MPIN or one-time password (OTP). Scammers often pose as a GCash representative or a friend to trick you into giving your OTP. Remember that your MPIN or OTP are only for you.

Tip 2: Only do GCash-related activity inside the app. Some scammers use similar-looking phishing sites to ask customers to verify or log-in. Beware of this scamming scheme! When asked to verify or log-in, only do so on the GCash app.

Tip 3: Be careful who you transact with. Before making any online transaction, be sure to research and read reviews on the product you’re buying and who you’re buying it from.

Tip 4: Only go to official GCash channels. For all concerns, go to the GCash Help Center (help.gcash.com). For your safety, never post your inquiries on social media. GCash will never send any personal message to address concerns.

GCash also encourages you to chat with their newest beta chatbot, Gigi for any reports of fraud. As any reported fake page will be taken down within 24 hours.

“GCash has been providing invaluable service to Filipinos, especially during the pandemic. It is crucial that we work together to protect the platform against fraud. As we continue to bolster our security system, we are also counting on the support of our customers and ask that they be vigilant against online scam,” — Martha Sazon, GCash President and CEO

Have you fallen victim to fraud or online scams using your e-wallet? Let us know your experiences, thoughts, and tips in preventing oneself to fall victim to online scams!

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Val Jose Mendoza

Hi! I'm VJ Mendoza! Although I just finished my Bachelor's in Nursing, I've always loved tech and to just to get an idea of me, some things I like are anime, video games, sports such as basketball, volleyball and fencing.