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Globe clarifies details on new broadband plans

In an press release sent to us by Globe Telecom, the company has clarified that existing subscribers will not be affected by the changes introduced in their broadband plans. This is in response to our report yesterday about the new data scheme.

Globe clarified that the new Tattoo Home broadband plans are consumable data plans designed for new customers who prefer exclusive content such as HOOQ, NBA and Spotify along with their plans.

Since the consumable plans have corresponding monthly data allowance, they are not subjected to any capping. Customers will only pay for what they use, and may also opt to add a volume boost should they need extra data for as low as P50. Customers are also eligible to avail of an additional 50GB on top of their base plan data allowance to allow them to right-size their data plan according to their actual consumption as part of a 3-month test program.

Only new broadband subscribers will automatically be subscribed to the data caps. Consequently, old or existing subscribers who will upgrade/downgrade their plans will also be migrated to the new data limits.

Only new broadband subscribers will automatically be subscribed to the data caps. Consequently, old or existing subscribers who will upgrade/downgrade their plans will also be migrated to the new data limits.

Here’s the complete press release we received via email:

Updated: We received an updated version of the new broadband plans which include the old Plan 899, 999 and 1099 with Unlimited bandwidth allocation.

“Old and new broadband subscribers have the option to upgrade (or downgrade) to the new plans. Basic Internet and Internet Bundle Plans (1Mbps and 2Mbps) are also still available.”

It was explained to us that the 3 old plans were never removed and will still be offered to new or future plan subscribers.

Related: Globe DSL switches from daily to monthly data caps

Abe Olandres
Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. They can justify their new plans all they want, but it still sucks, and it’s still them forcing content on their subscribers. Not everyone wants Spotify and an NBA League Pass. Consumers should be allowed to choose what content they want on their own, and not forced on them just because it’s their perception of what their subscribers want.

    • Agree!!! Wala akong pakialam sa mga pakulong kalokohan ng Globe! Magbabayad ako ng 1k+ para makining sa Spotify o manood doon sa HOOQ? Katarantaduhan!

    • Well, I love Spotify sobrang sulit!

    • AKO DIN! I love Spotify kahit ayaw ni Taylor Swift hahaha!

    • akalain mo yun?! i love spotify too! It’s a music lover’s haven :p

    • Imagine-n ninyo sa bahay ngs-spotify dahil libre sa home DSL! ROFL!

  2. It doesn’t change the fact that it still sucks, this will surely scare away new subscribers. Just imagine the old 5mbps has 10gb per day x 30 days = 300gb per month vs 20gb now of the same plan :/

    • yep, I doubt globe will have any new subscriber anytime soon with this kind of monthly-crap.

      p.s: I’m also using 5mbps 10gb/dailycap, capping sucks regardless of allowance.

    • Oh, they’ll have new subs all right…the ones na mauuto ng mga sales reps nila at yung mga walang alam sa bagong data capping policy ng Globe.

    • Data cap data cap kayo diyan eh parang gosurfs nila to. consumable plans.

  3. Ahm.. They didn’t say anything about renewals about having no changes to their plan. They only said ‘existing customers will continue to enjoy their current subscriptions with no changes.’

    They did not indicate what would happen after ‘current subscription’ expires. None at all.

    How did you come to this conclusion then:
    “In the press release, Globe stressed that existing subscribers will not be affected in any way as long as they stick to their subscription plans (even after their 2-year lock-in period expires).”

    • I went to the Globe store yesterday and they still offer unlimited internet plans. This is clearly a new product from Globe which is optional.

    • You don’t actually have to renew your contract after the 2-year lock-in period. It is only meant to keep you subscribed at a minimum of 2 years. You can still continue your subscription after the lock-in expires, the only difference is that you won’t have to pay a fine for unsubscribing from their service.

      Of course renewing would mean that you’d get the new service with data caps.

      This happened before, back when there’s no daily data caps. We weren’t forced into the new higher speed, daily data capped subscriptions. We kept using our unlimited connection even after the lock-in period.

  4. well that’s a relief (atleast for us existing/old subscriber).

    • It’s a good thing that we, old subscribers, are not affected with this recent policy changes regarding the bandwidth consumption in their service. I just cannot imagine myself limiting my bandwidth usage to a few Gigabytes in a month while still paying the same amount I used to if ever we get affected by the changes.

      There goes a sigh of relief for me.

    • buti na lang at nakapag upgrade ako from their old 2 Mbps for Php1299 to 5 Mbps for Php 1599 right before they changed their plans/policies. whew! :D

    • It’s not actually a total relief for us existing subscribers. If we are subscribed to a higher plan and we just suddenly don’t need it and a lower plan would be much suitable for us, or we don’t have enough money to pay for it or we are subscribed to a lower plan and we want a higher one because we think our need has increased, and make any change to our current plan (upgrade/downgrade) will automatically migrate us to the new ones.

  5. Oh my, I had thought that the lowered data limits were for non-Spotify and non-Hooq traffic so it wouldn’t be all that bad for new subscribers. But according to this new press release from Globe these “unlimited” streaming services will consume your meager data allowance.

    It’s almost like they are intentionally trying to scare away new business. Do Globe exec’s go through random drug tests every month? If not perhaps it should be implemented. lol.

  6. if you do the math mas mahal sila kesa sa PLDT because of the bandwidth cap.

  7. At sinabi nila sa official statement nila na…

    We believe the data allocation of the Tattoo home broadband plans accurately reflects the typical usage profile of our customers.

    Hindi ba sila nalipasan ng gutom sa sinasabi nila? Yung naka plan 5Mbps, nakaka 20GB lang per month ang current users nila??? Hahahahaha mag youtube ka lang ng tuloy-tuloy sa isang device (which is super common nowadays), kulang na kulang yang 20GB mo eh! Eh sa isang bahay, bihira naman yung may isang smartphone!

    Globe, kailan ba matatapos ang lame excuses ninyo! Magising ka naman sa katotohanan na ang dahilan ay HINDI ninyo kayang sabayan ang data needs ng consumers ninyo kasi you don’t have that enough capacity and infrastructure.

    And yet, gusto ninyo mag-increase ng customer base!

    Ay ewan!

  8. No matter what excuses they make, this new plans of Globe is still full of unrealistic capping crap. I’m very ashamed to be a former employee of this crappy money grabbing company.

  9. still bullshit! malugi sana sila dahil jan.. pag ako naapektohan nyan lilipat na talaga ako sa ibang ISP..
    3mbps and 15gb per month is bullshit.. even 7gb per day is not enough for me. and that speed after the cap 64kbs? are they fuckin kidding?

  10. This is really bad, if Globe does this, PLDT will follow! fuck now will never get any increase in bandwidth! will be stuck in the same rate and performance with no improvement at all! will be locked down and can’t do anything about it because they are still a private business sector!

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