Globe launches GFiber online channel to improve customer experience

Globe just launched their new GFiber online which promises improved customer support and faster application of new customers.

The new website launched by Globe – GFiber online channel – is an online platform where anyone can avail GFiber Plans faster and seek faster customer support. Their online channel has been designed with a simplified user interface that is easy to understand for all regular users.

“Through the simplified design of our online shop, we can provide seamless application and installation fulfillment within 24 hours. This makes availing of our GFiber Plans quick and hassle-free,” said Janis Legaspi-Racpan, Head of Globe At Home Brand Management.

With their new online connection partner, here are the promised services that customers should expect:

• Possible installation of Fiber internet within 24 hours.
• Complete an application before 2pm and Fiber internet will be connected on the same day (Same day installation depends on technician and facility availability in your area.)
• Avoid going to queues by Applying using Gcash or Globe postpaid number for instant approval
• Book an appointment and track the technician in realtime

Check their new website and other services here: https://new.globe.com.ph/gfiber 20