Meralco has confirmed that they will be refunding the convenience fees charged between March 16 and May 15.
If you recall, Meralco has recently charged its users a PHP 47 convenience fee per transaction on top of the total bill’s amount. They gave since then pointed to PayMaya for charging the transaction.
Earlier today, Meralco has sent a text stating, “In this time of uncertainty we’re here to help each other whichever way we can. Meralco will be crediting back the convenience fees charged by our payment gateway partner for online payment transaction/s made between March 16 to May 15 2020. This will be directly reflected on the next statements of your respective bank or credit or e-wallet accounts. For further assistance connect with us through Facebook or Twitter or call 16211.”
