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Smart dominates Opensignal Mobile Experience Awards for April 2022

Written By Louie Diangson
Published • April 28th, 2022
Internet & TelecomsNews
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Opensignal has released its Mobile Network Experience Report as well as its Mobile Experience Awards for April 2022, giving us an overview of how Globe, Smart, and DITO performed for the month.

When it comes to overall download speeds, Smart wins with a speed of 19.7 Mbps. Coming in second is DITO with 14.8 Mbps, followed by Globe at 11.9 Mbps. In terms of 5G download speeds, Smart takes the lead at 149.9 Mbps, followed by Globe at 111 Mbps.

In terms of overall upload speeds, DITO wins at 4.8 Mbps, followed by Smart at 4.5 Mbps, then Globe at 3 Mbps. For 5G upload speeds, Smart wins at 14.6 Mbps, followed by Globe at 11 Mbps.

In terms of 5G Availability and 5G Reach, Smart wins 5G Availability with a score of 14.7%, 5.8 percentage points ahead of Globe’s 8.8%. Smart’s lead is smaller in 5G Reach as it wins with a score of 4.4 points, while Globe comes second with 3.5 points.

Smart is also the winner of Games Experience and Voice App Experience. For the former, its score of 54 points is 12.9 points (31.5%) higher than that of second-placed DITO. Smart wins 5G Games Experience with a score of 68.1 points, ahead of Globe’s score of 56.8 points by an impressive 11.3 points.

For the Excellent Consistent Quality Globe wins with a 7.8 percentage points margin over second-placed Smart. In Core Consistent Quality, Globe beat DITO by 12.8 percentage points.

“For the first time, we have directly compared the mobile network experience and the 5G experience of our Filipino users in the same report and in another first we have also analyzed the consistency of our users’ experience. Smart is once again the operator to beat in the Philippines. This time around it has snapped up 11 out of a possible 16 awards — including all those for download speed and users’ experience when playing multiplayer mobile games or using over-the-top voice apps on cellular connections. DITO comes top for both Upload Speed Experience and Availability, while Globe wins the 5G Video Experience award and both awards for consistent quality,” said Opensignal in its report.