Topic: PLDT myDSL
My maiden entry at Pinoy.Tech.Blog talks about “Lousy PLDT myDSL Service“.
[tags]pldt, broadband, digital subscriber line, internet, pldt mydsl[/tags]
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
another unsatisfied customer here. ganun din. nakailang tawag na kami sa operator nila. gave us a ticket. no technician the next day. tawag ulit. wala nnmn. so siguro I’ll go to the pldt office para magsayang ng oras. i’ll update the rest kung mag-rarant ulit ako. hayz pinas.
BOBO NG PLDT KUNG ANO ANO PINAPAGAWA LAHAT NAMAN NG SINASABI NILANG GAWIN NAMIN NAGAWA NA NAMIN YUNG TOTOO NGA INUUNAHAN PA NAMIN SILANG SABIHIN NAGAWA NA NAMIN SASABIHIN PALANG NLA SAMIN PUTA LOKOHAN LANG HA BOBO LANG BOBO LANG
may tumawag samin na taga pldt may inooffer na promo nanaman . para daw mas bumilis yung internet then additional bayad nanaman . .. . . tang ina kaya naman pala pabilisin yung internet. tas pagbabayarin nanaman samantalang sa una palang mabilis na .pinapabagal nila para sa ibang mga mauuto magbayad ng additional sa promo nila . PLDT sucks. lilipat nkme ng iba .
I think it’s not really the fault of PLDT that they don’t satisfy our needs. We should also consider that they have so many subscribers that are applying in their services and they are not superheroes that can go all through the lines of the subscribers. And also with the help call, we should also understand that they are the only one that answers our complains but they don’t really know the real updates of our complains until the technicians or line mans will do their jobs.
PLDT is really suck ! i didn’t sign any contract that if i will cancel my service less than a year i will need to pay for the early cancellation. the service is so slow, i signed for a 3mbps internet with telephone and since my first week i checked the speed that i was getting but its just less than 1mbps. i always call to CS but they will just asked me to TS, i declined since i already TS it since i know how to then they just send technician to fix the issue but after a day i will encounter the same issue and i always call them for the same issue and also for the bill that they were sending me. then that is not just the issue i paid for my bill in pldt before due date but they disconnected my service. then i requested for a credit for all the inconvinience that i encountered then in that week someone called me from pldt and informed me that i don’t need to pay for my 1month bill because they will just credit it so i didn’t pay and then they disconnected again my service. i called and asked what happened they said that its because i didn’t pay and then i told the CS about the one who called me but he just said that the outbound call that was noted their was the agent just remind me about my bill so i asked for a supervisor but even supervisor dont know what to do and promised me that they will just credit it but still nothing happen so just decided to cancel my account last march 2014, but when i tried to login on my pldt account i saw that i was charged since i cancelled my account. this is so frustrating !
ang bilis nila mgputol ng service kapag hindi agad nabayaran which is kasalanan nman nila kasi wala ako nrreceive n billing. tapos ang bagal nilang mgresponse pag nagreport ka for reconnection. Nauubos na lang ang oras ko kktawag sa kanila.
And worst, kung kelan k naman ngbayad saka nman nawala pati dial tone ng telephone! Nakkairita.
I think we should create a class law suite against sa PLDT service lalo na sa DSL. Wala kasing standard sa bansa natin eh. Service na inoofer nila parang mali eh, yung upto sa advertising nila di namin dapat kasi madalas mabagal ang servie.
Palagi pang dc ang line mo.
If you are in for a class law suite against PLDT we should make a page and a petition.
YEAH PLDT SUCKS!! \m/
Bobo ng PLDT 1hr lang ang DHCP Lease tapos i-didisconnect ka at bibigyan ng bagong IP bat di nlang extend ang lease time tanga. That’s like 24 disconnections everyday ang bobo.
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yes it reli sucks, naka2irita talaga..
dati am satisfied w/ d pldt’s dsl for home but now their connection so disgusting and so w/ the services.. nakakainis.. bigla nalang mawa2la ang signal, the worst is i’ve been complaining this for a month already but till now nagtitiis pa rin nakakainis na signal.. sana naman kung pinapadami niyo customer niyo, wag niyong kalimutan pagandahin din ang signal nito,don’t tell us to upgrade to have a better and faster connection, kasi wala naman kaming prob dati, ngayon lang na parami ng parami customer niyo nagkandaloko2 yung signal niyo
I got what you intend, saved to favorites , really decent internet internet site .
3 days na ako walang net dahil sa pldt nun tumawag ako may naka-assign na daw na technician sa amin then wala naman pumunta sbi then ngyn pupuntahan na para i-check bakit wala, wala pa rin pumupunta ang bobo ba ng customer service representative nila…. They needto re-evaluate their services and their staff since wala naman sila alam… and to think na malapit lng ang pldt center sa amin di pa nila mapapunta ang tao dito…. good luck na lng sa kanila pwede ba lahat ng subscribers magreklamo na to the head office or even file a lawsuit for their substandard services kasi di natin nakukuha yung advertised speed and services nila… FALSE ADVERTISING!
tena ako nagcomplain na ko sa NTC.. yung 2-3 days na installation nila.. nakakairita.. 2weeks and counting na.. fuck.. balak pa ata gawing 3 months.. 1 month na nga sa processing.. another month pa sa installation.. grabe.
pldt really sucks.. ganun din sa akin sabi nila 1 week lang daw before yung installation taz ngayon 2 weeks na lumampas wala pa din. taz nung pumunta kami dun hindi pa kami inientertain ng maayos. sabi lang nung head nila na pahintayin niyo yan sila. ganun ba yung good customer service. pumunta kami dun para maningil sa prinomise niyo na week. taz ganun gagawin niyo. walang kwenta.
POOOOOOOOOOOOOOOOOOOTAAAAAAAAAAAAAAAAAAAA PLDT NAYAN LAGI NLNG DIS CONNECT INTERNET BWISET … NASUSURA MGA CUSTOMER NAMEN BWISIT KAYO PLDT .. AUSIN NIO NMAN SERBISYO NIO ABA …. MAHAL MAHAL NG BINABAYAD NMEN SAINYO .. SERBISYO NIO BULOK !!!!
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tae talaga yang PLDT na yan walang kwenta.putol-putol pa ang connection.ka-bwiset!.gusto ko na lumipat sa SKYBROADBAND.ilang beses na pinalitan modem namin.ganun parin! ngaun bago nnman.pero ganun parin putol putol.
tanginang internet yan! ni GG nga sa dota ang hirap kumunect! ni sf nga nagkakandauga-ga! kakagago talaga! loko internet kahit sa browser! tanginang PLDT yan kailangan isahan ntin yang putanginang kompanyang yan!
WERE STAYING ON JUST BECAUSE OF THE LAND LINE BUT IT SEEMED THAT THE PLDT NOW A DAY IS MANNED BY IDIOTS WHO ONLY WANT MONEY…. PARANG SI MR CRABS NG SPONGEBOB….. THE DSL PLAN 999 WHICH PROMISED A 356 K SPEED IS JUST AT 150 K WE CANNOT EVEN WATCH YOUTUBE DECENTLY……
PLDT IS CHANGING FOR THE WORST…. THEY SUCK
DON’T EVEN THINK ABOUT GETTING PLDT MAN! IT SUCKS BIG TIME! PURO RTO(request time out) UNG PING! AND ITS REALLY PISSING ME OFF.. WHEN IM WATCHING IN YOUTUBE OR PLAYING ONLINE.. IT ALWAYS LAG AT ONE POINT AND THEN GOES BACK TO ITS ORIGINAL SPEED.. BUT MAN ITS REALLT ANNOYING BECAUSE YOU WONT BE ABLE TO ACCESS THE INTERNET FOR LIKE 10 MINS..AND THEN FUCK IT GOES BAKC BUT YOU ALREADY GOT DISCONNECTED.. F*CK YOU PLDT!
http://pldtmydslsuck.blogspot.com
HAAAAY!!!
Ang masama pa nito, kahit local sites napuputol. I play local MMORPGs (eg. FlyFF). Nakahost yung mga games na ‘to sa Vitro servers ng PLDT, and yet my connection still drops out intermittently. Ok sana kung nagbabasa lang ng blogs and such, pero MMORPGs are time-critical online services. Mag-lag ka lang ng onti, dead ka na. Grabe talaga.
AFAIK, PLDT charges other ISPs to be able to access content hosted on their servers. Pero sarili nilang customers, hindi ma-guarantee na stable yung connections sa sariling server. Hassle talaga.
FUCK! pareparehas pla akala ko kami lang… PutW@!E!$@! shet na pldt yan.. useless ang upgrade ng plan putanginang ganon parin ang serbisyo! BASTUSAN bwiset.. Dc ng Dc xa server… it SUCKS!
lahat nang internet provider s pinas i think bulok hope there will be a foreign internet provider that could compete with our providers. i used pldt before, 3 months wala kming net and bayad lng kami nang bayad since automatic naka lagay s landline bill din ung bill for the internet, its a plan for 2999 thats the first internet plans nila offered to customers before n 512mb 6-8 years ago i guess kc right now were using smartbro wifi, pero as of now intermittent ang connection ko s smartbro since sabi nang technician nila may naka harang daw na puno going to our antenna. pinapa putol k ang puno nagpa alam p ako s president nang subdivision namin hopefully maging ok ung connection k after this. dahil kung hindi most likely s smart n tlga ang prob. goodluck nlng s atin n gumagamit nang mga bulok connections hehe.
Prehas lng nman ata ng PLDT ang Bayantel, Pota ako BayanDSL user, tang ina mbilis nga kaso nag Didisconnect nman lagi.. hayop n yan! lagi dc! reconnnect lagi ng reconnect gnagawa ko s BayanDSL.. d n mkpag GG ng maaus…
PLDT really sucks!
I posted that my ping started from 90 before and then reached 200+ before . Now it is 450, while bayantel only has less than 200! Their service is really getting on my nerves! I sent them screenshots already, and they will just say “it’s working ” if you have internet connection. SUCKS BIGTIME they don’t really know what the word WORKING MEANS!
Get used to it if you want internet in the Philippines there isnt one company that provides what they advertise or knows what customer service is all about, believe me Ive tried Smart ( sucks big time) Globe ( total idiots/liars/cheats) and PLDt (( yet another rip off … perhaps we should all band together , adopt some decent technology, raise the right finance and show Filipinos what a real internet service is all about
mabilis nman ung internet ko .. Ang problema ko nman sa pldt mydsl n2 mabagal sa mga games .. kakainis! anu ba dapat q gawin? mron bq kelangan ayusin sa settings n2??
taEh! kya nga aq lumipat sa pldt kc sabi daw nila mabilis to’h sa games e’h .. bat ganun! -_-
Nakakainis na PLDT DSL, sobrang mahina internet speed, tsaka pagmawawalan kami nang internet, pagtawag sa customer service, walang sumasagot!!
tang ina dapat mamatay na president nang PLDT, kakainis na eh, SOBRA
post nyo tong mga comment sa mga advertisement nila
SANA MAY SENADOR NA AAYOS DITO, BAGO LANG TAYO NAG ELECT NANG MGA POLITICIANS DBA.
the most expensive ISP in the world yet their services sucks and cheapest of them all… mga hinayupak ang tatamad nyo..
ANG SOBRANG HINA NG PLDT NA YAN .. WALANG KWENTa.. AT LAOS AT MAHAL PA EVEN SLOW SPEED NYA IT SUCKS ME .. LAHAT NG PLDT NA YAN AY LAOS SA LAHAT NG LAOS KAGAYA SA COSTUMER SERVICE SANA POH MA SULOSYONAN NA YAN ANG PINAKALAOS NA TECHNOLOHIYA AT SAKA DAPAT NIYO MA UPGRADE I2 SA LALONG MADALING NA PANAHON .. NAKAKABWISIT KAYO
let me share my xperience with Puro na Lang Down Time service. Nag apply ako ng DSL sa kanila last 3 weeks ago. Ang sabi nila medyo matatagalan kasi hindi daw nila kabiado yung lugar. So pinalagpas namin yun. after a week nag txt samin yung agent, sabi na pwede na daw kami magbayad para makabit na yung Phone. After namin magbayad, sabi ng Customer service agent, mag wait daw ng 5days bago makabit ang linya at ang phone, at ma ACTIVATE kagad. Take note: MA-AACTIVATE daw kagad pagkakabit. so after 5 days, may dumating samin na lineman at kinabit yung phone. ang sabi nya, “mayamaya lang ma’am may dialtone na yan” so hinintay namin yun. natapos ang buong araw na wala man lang kaming naririnig na dial tone sa phone namin. So tumawag kami sa 171, ang sabi nila ongoing daw yung pagkabit ng phone namin. ang sabi ko nga, “panong ongoing eh nakabit na nga yung phone yung dialtone nalang ang hinhintay???” so pumunta kami sa pinakamalapit na service center, hoping na matulungan kami. Ang maboladas na CSR, nagsend na aw cya ng email at nag commit siya samin na by the nxt day, take note: BY THE NEXT DAY, MAY DIALTONE NA KAYO” ang galing diba??? so naghintay ulit kami, pero 2pm na kanina, wala parin!!! pumunta ako sa servie center nila at kinausap yung supervisor nilang wala ding kwenta at puro lang satsat!!! porke, Customercare lang daw sila at pagdating sa technical matters, yung tech team na nila ang bahala!!! BAKIT??? hindi ba nila pwedeng kausapin yung tech team nila na maging accurate naman at realtime sa oras na binibigay nila??? MGA TAGA PLDT, MGA MAM, SER, KUNG PURO PASENSYA NALANG ANG PAIIRALIN NATIN SA BUONG PILIPINAS LAGI, ABA, EH DI SANA DINA LANG TAYO GUMAWA NG BATAS!!! LALO NA’T MAKUKUHA DIN LANG PALA SA PASENSYAHAN!!! PASENSYA KAYO NG PASENYA PERO SINASAGAD NYO ANG PASENSYA NG MGA SUBSCRIBER NYO!!! naaatim nyong kumain ng 3 beses sa isang araw at matulog sa gabi gamit ang pera ng mga taong niloloko nyo at pinaglalaruan nyo sa mga palad nyo!!! hoy!!! mahiya naman kayo, kundi pa kayo mga balat hunyango!!! ang ending, sa LUnes pa kami makakabitan, kahit nag COMMIT sakin ang Supervisor ng MALABON na DAPAT ngayong araw nato eh magkaka dialtone na kami. SIR, COMMONSENSE LANG HO, KUNG MAY SIRA ANG LINYA NYO, DAPAT KAYO ANG TUMATAWAG SAMIN PARA DI KAMI ASA NG ASA KUng KELAN KAMI MAGKAKAROON NG MAAYOS NA SERBISYO, KASO KASI, MGA SANDAMAKMAK NA MGA HINAYUPAK KAYO AT TAMAD. MAGLAKADLAKAD NAMAN KAYO AT WAG LAGI SA SILYA, baka pati silya nyo sipain kayo!!! SABI KO NGA, MAGKAROON KAYO NG DIGNIDAD!!! MGA WALA KAYONG ISANG SALITA!!! makagat nyo sana yang mga dila nyo, at bangungutin kayo habang natutulog!!! Mga taga NTC dyan, PAKI KALAMPAG NAMAN TONG MGA TAGA PLDT, LALO NA DITO SA MALABON!!! GARAPAL PA SA MANTIKA MATULOG. DAPAT DITO DI PINAIINITAN, DAPAT SA MGA TO, NILULUBOG SA NAGBBAGANG BULKAN NANG MAGISING!!!
grabe lang talaga. hindi naman kasi magrereklamo yung mga tao kung hindi naman kasi nakaka ewan yung service ng pldt. tamang serbisyo lang naman ang hinihingi. minsan 2 weeks ka mawawalan ng dsl. tas sasabhin maayos, maayos nga mga 3 araw tapos nun ayun na naman balik sa dati pa dc dc. hay
I have the same problem – intermittent signal. Nakakainis talaga.
nagloloko na connection ng pldt dsl ko. pagpasok ng month ng march intermittent na connection minsan, may ping reply naman pro ndi makapagbukas ng site, hangang mawala na connection, then after several minutes heto na naman humahataw na naman sa speed then bibitaw na naman potaaaaaaaaaa luge negosyoooooooooooo… tatawag ka sa customer sevice ang sasabihin “irekta ang modem sa isang pc”, paulit ulit na ganun ang iinstruct sayo. ang nakakabwiset pa aakalain mu na maganda na ang connection mu sa hating gabi ee di tatawagin mu na mga on;ine players mu, then after an hour bigla na naman bibitaw ampf, nakakahiya tuloy sa mga players tangina iboost nyo pa ng todo mga server nyo mga wlanghiya nagbabayad kami ng maayos tapos babalasubasin nyo serbisyo nyo! “MAHIYA KA NAMAN PLDT” ang ibig sabihin ba ng PLDT ee “Puro Lag D TO”? patay tyo dyan….hayyz
nagloloko na connection ng pldt dsl ko. pagpasok ng month ng march intermittent na connection minsan, may ping reply naman pro ndi makapagbukas ng site, hangang mawala na connection, then after several minutes heto na naman humahataw na naman sa speed then bibitaw na naman potaaaaaaaaaa luge negosyoooooooooooo… tatawag ka sa customer sevice ang sasabihin “irekta ang modem sa isang pc”, paulit ulit na ganun ang iinstruct sayo. ang nakakabwiset pa aakalain mu na maganda na ang connection mu sa hating gabi ee di tatawagin mu na mga on;ine players mu, then after an hour bigla na naman bibitaw ampf, nakakahiya tuloy sa mga players tangina iboost nyo pa ng todo mga server nyo mga wlanghiya nagbabayad kami ng maayos tapos babalasubasin nyo serbisyo nyo! “MAHIYA KA NAMAN PLDT” ang ibig sabihin ba ng PLDT ee “Puro Lag D TO”? patay tyo dyan….
hindi ako mkapasok sa khit anong onlines games,bakit ganyan ang pldt,,bulok..ayusin nyo naman
Pwede niyo po gamitin ang http://www.whatsmyip.cc/ para ma-check IP address niyo ng PLDT DSL.
ang PLDT AY ISANG MALAKING KURAKOT(PERIOD)
Hi All, Tama kaung lahat puta ung PLDT ako meron ako 5minits internet tapos mawawala 1hour hahaha bihira mo??? 5minits playing tapos hihintayin mo 1hour??? tumatawag na ung parents ko follow up daw ehh kung follow up ko sila nang mura??? gago pala sila ehh hahayzz para nga minsan mas mabilis pa ung GLOBEEEE T_T
I think everything bad has been said here.. funny thing is, for all the calls and visits to the nearest pldt center in our areas does not work. the problem just keeps on coming back. pldt also has an unfair policy which pisses me off for the fact that as customers, we have the right to turn back on the said contract if there is an unfair service to us. Pldt lets me pay 5000 termination fee inside the said contract. Thats is so UNFAIR!!!! my conection is always intermittent… always down and shit !!!… I hope one day all staff and members of PLDT especialy their boss shall fall to the very ground for what they have done…
PLDT DSL is a fraud.
In October, Internet was out for THREE WEEKS! I called almost everyday, pleading for them to fix it. AND they had the audacity to charge me for the three weeks that I didn’t have internet for. When I called to ask for a rebate, they said that it was subject for approval and that it MAY reflect in the next bill. It did not reflect. I called again and they said again that it may reflect in the next bill. Now its December, I’ve had intermittent internet for the past two weeks. When I say intermittent, I mean 4 days off, one afternoon on. I called to report it, every single day to no avail. They keep saying that they’ll send someone or that they’ll call back, but they never do. I asked if they would give me a rebate and they said that the bill would have to come out first before I could report that they charged me for days that I didn’t have internet. If you have the option not to get PLDT, just don’t do it. Its not worth the hassle. PLDT DSL is a fraud. They charge you for services that they do not provide.
try nyo guys un SUN.. kaso post paid sya 799php ata.. mas mabilis sya kesa smart bro and globe tatoo..
PLDT DSL SUCKS….,bagal…wla net loko loko ung download speed pag minsan 42kbps tapos biglang bababa ng 2000b ,1000b hangang 0b na bangasan q tuloy ung modem
A PETITION TO GET THEIR ASSES FIXED ARE ALREADY ONLINE!! LET’S KICK THEIR FREAKING ASSES AND LET THEM DO WHAT THEY HAVE TO DO!
PETITION TO PUNISH PLDT!!!
http://www.petitiononline.com/pldtdsl/petition.html
same problem, pldt sucks! 6k a month, pero everyweek nag iintermetent connection ako at malala disconnected CONNECTION talaga!!!, PLDT ang papatay sa negosyo ko!! yung mga technical nila, RECORDED na yung mga isinasagot nila! hayup talaga!! KAKAPAL NG MUKHA!!!
same problem, pldt sucks! 6k a month, pero everyweek nag iintermetent connection ako at malala disconnected talaga!!!, PLDT ang papatay sa negosyo ko!! yung mga technical nila, RECORDED na yung mga isinasagot nila! hayup talaga!!
I filed a consumer complaint against pldt
Using this link
http://www.dtincr.ph/cpapp/index.php
Tatlo lang kasi ang lineman ng PLDT for the whole philippines kaya ganun 2 months na ko naghihintay ng replacement modem ko pero wala pa din. Very incompetent ang PLDT. Its probably because the company is run by retarded neanderthals. Grabe ang hirap paniwalaan na 2 months na mahigit and hindi nila maaksyonan, customer service says nothing but they will follow up. I hope their inferior service will cause their demise one day.
I called pldc este pldt today, I’m really having a freaking headache today about my internet connection why?
The problem is this we have a Call of Duty 4 dedicated server in Singapore, and guess what my latency/ping is freaking 290….
Well I had a same problems before like that and complained about it, they did something but no enough. My connection is just a plan 1299 which is 512kbps (before) but 768kbps (now, upgrade daw!). when I was still 512 I would get as low as 70ms-90ms(max) ping in our server but now I am getting a minimum of 110ms for my ping. Check my team mates and they are all pldt. I asked my team mate about his connection Plan 990 (384kbps) and what does the ping says? 80ms…. What the hell!! Yoh! I have a better plan than yours why is your ping so freaking low?
I only have a single pc connection, windows 7 is the OS. I’m using a C2Q processor and don’t tell me how to maintain a pc I know how to. I called now because I’m getting a shitty 290ms ping and my friend is getting 80ms. I’m from Obando bulacan and my friend is from manila and when I asked the support from pldt what seems to be the problem he replied ” sa server po and problem, dami po kc nakaconnect”….. *big sweat* , anu kinalaman ng server namin sa connection ko ngaun… It’s obvious that the problem is not out server since my friend is currently playing in our paid server in singapore. Plan (990) = 80ms ping/latency ; Plan (1299) = 290ms ping/latency, compare that. Thinking they increased the download speed but made the latency no better that the previous one…. When I told that to the person in pldt he changed his answer and said “sir sa dinadaanan po yan na linya ng dsl nyo, madami po siguro nakaconnect”. Then I said “eh dati di naman ganto eh, siguro nilipat nyo yung connection ko sa port na clogged noh? para bumagal!” Then he cannot say anything and just said “sir after this conversation I line test na po agad yung linya nyo”.I also asked ” sa tingin mo san problem ngaun? Di ba dapat since same ISP lang naman eh dapat equal?”
about the line testing….
I HOPE SO! AND HOPE YOU DO SO!
IF ONLY ISPs IN THE PHILIPPINES ARE GOOD IN SERVICE NOT ONLY IN MONEY MAKING! come to say “They are wise but they are IDIOTS”
wise in money making but IDIOTS in servicing
I WANT TO ASK THOSE PLDT Call Center Tech Support Personnels, DO YOU REALLY UNDERSTAND HOW WAN,LAN etc works??
maayos ang globe sa amin. may problema pa rin ba sa PLDT DSL kahit highest connection na? kahit yung business na 3.5k per month?
Do yourself a favor and shun PLdt or face eternal damnation. once you subscribe titiisin mo sila for the remainder of the contract unless gusto mo magbayad ng disconnection fee.
@surf: Ganun nga sila; ako rin problema ‘yang billing statements, hindi na nila ipinapadala nung bandang huli. Hindi sila ang naghahatid yata, tayo yata talaga ang kailangan sumundo sa sariling billing statements natin.
ganun b un?
wla p nmn po prob dsl namin ang prob lng eh ung bill hnd p dumadating mag22 months n hay..
yun lang po ty =)
PAHABOL TANG INA NYO BAYANTEL!!!!
ETO PA TANG INA NYO GLOBE!!!
isa pa… PUTANG INA NYO SMART BRO!!!
oo nga naman putang ina talaga noh? TANG INA NYO PLDT!!! yun lang!!!
Nakakapagod na ang PLDT. Yun lang.
The instance that PLDT will become the best is the time when the Philippines is corruption-free.
PLDT is the best! 99% of the customers are greatly satisfied according to the latest survey conducted by NAPOCOR.
I agree. I’m also experiencing these things that most of the comment writers are saying.
PLDT IS SUPER SLOW WHEN IT COMES TO INSTALLING THE LINES. I TRULY HATE THEM. DESPITE THE MONEY THEY ARE GETTING FROM US CUSTOMERS, THEY CAN’T IMPROVE ON THIS. I’VE BEEN WAITING FOR MY DSL FOR 2 MONTHS NOW. MY CALL CENTER ALREADY OPERATIONAL BUT WE’RE LEASING SEATS IN ANOTHER CALL CENTER COZ PLDT CAN’T FULFILL THEIR END OF THE BARGAIN.
SHAPE UP COZ YOU TRULY SUCK PLDT.
Bakit ganyan ang PLDT? They are the largest telephone company right? I purchased my PLDT WeRoam last July 01, hanggang ngayon, di ko pa rin magamit, wala pang 5minutes, putol na.. Tapos sabi nila sa location ng lugar ko, malakas daw, pag-uwi ko sa bahay, ni hindi umabot sa 1kbps and speed.. Napuputol pa! After nila mambola para lang makabenta, ito ang igaganti nila? Tatawag ka sa hotline nila, di ka rin naman matutulungan, pinag-papasapasahan lang.. Or iba yung sinasabi sa hotline dun sa business office nila.. This is not good! Gusto lang nila kumita, walang after sales service!!
in all honesty, and i say this with no bull, insofar as connection is concerned, wala akong problema sa PLDT DSL ko as i have been a subscriber since it began in the early 2000s. my only cause of concern is ang mga pagnanakaw ng mga lecheng kable na yan sa lugar namin! as regards technical concerns, siguro so-so lang pero product i’m using now is just great. di pa nagkakaproblema, kaso ang mahal. thinking of going lower to qik and i hope di nila ako sablayin as what others are saying.
i prefer smart bro… maayos nmn smart bro mblis xa and pag may problem and tnwag m s customer service nila, may action agd within that day… so if i were u guys smart bro n kau…
since pumasok ang january lage sira pldt namin (valenzuela area) maglalaro ka lang sabay puputol and FWI di lang ako ganun experience pati mga friends ko sa malabon. pagtawag sa kanila sabi nila report na lang nila pero may nagsabi sa amin (tagaPLDT) daw na sa area namin un server nila may may ginawa un technicals nila na hindi nila maiayos ayos bale ngayon tinatago ng mga taga technicals baka kasi madiskubre ng mga top management yun sila patay
sa una indi ako makapaniwala pero ilan buwan na ganito mukhang mapapaniwala na ako..
pldt pakiayos na nakakasawa na kami patawag tawag please lang
mga papzi ezpz lang kayo tumira kaya kayo sa tabi ng satellite ng pldt para bumilis net nyo mga bugok, mga tanga lang nag pa konek ng pldt na malayo sa satellite nila. Tapos ung nag rereklamo na napuputol ung download nya bobo gumamit ka ng program na nag cocontinue nang download mo tanga. Pag biglang nag fifinish ung download mo, dun un sa pinag dodownloadan mo okaya mag download ka pag hating gabi na para wala istorbo shetnezz epz.
WALA NMN SIRA SAKIN HA? ( WAG KAYO MAG SMART )
I’m thinking to switch na lang sa Sky Broadband instead of PLDT DSL shit! Kahit mahal, at least sulit naman kaysa sa PLDT DSL na nagbabayad ka na nga, tinatarantado ka pa!
PLDT DSL really sucks… Nagdodownload ako tapos biglang mawawala… Kaiinis kaya iyun, tipong nasa 80% ka na, tapos biglang mapuputol… Badtrip talaga ang PLDT… Kung di pa ako magrereklamo ng matindi thru email, di pa ako tatawagan!!!!
correction lng hehe* More EXpenses Less taxes to pay
hahahah buti nga sa kanila hahaha mahirap na ngayon ang buhay. dami na cases tapos dadagan pa nila cno pa edi yng PLDT. hay sana ayosin nila service nila naman dapat my direct line sa SERVER. sa server yun yng problem kasi nag re2ceaive lng tau ng data from them d tau nag c sent. sila yng nag bigay ng speed. it depends on the sever. but sometimes it can also depends on your side. replace your old modem and lan card. if your speed is too low then the problem is on their side. it’s their responsibility to replace old phone wires and cables. sana naman gamitin nila yng pera to good use. mayaman naman sila eh. mayaman na yng PLDT. more expenses less tas to pay u see. hay PLDT mag hire naman kau ng PROF ACCOUNTANT WAG KAYONG GUMNAWA NG CREATIVE ACCOUNTING. XD
xD yes pld suck really bad. plan 990 gamit ko la talga kwenta i’m switching to sun broadband. laging intermentent yng speed ng PLDT sometimes speed is ok then it drops, ok then it drops , ok drops. xD sue them HAHAHA lets sue PLDT LMAO i know someone from an online game he said Sun is better but sometimes he lags if he uses to many skills >< no bayan xD. the speeds are high…
try using Wifi the only problem is Rain. rain can cause downtime. but the speed are consistent. i don’t think their technical support can help you. they only forward you problem and cheack your status. that’s all they do. you can always cut you DSL connection and switch to SUN or SMArtbro wifi.
but you must pay the penalty. woah wisne ng pldt xD
how their are penalty to pay? hmm i wonder? after you subscribed pay again? hmm… xD that’s why pldt suck kasi yng mga tao dun mga wise pag dating sa pera… hahah cge hndi nila naman mag2gamit yun sa huli pag you know tsugi na sila …
mga titi kasi kayong lahat!! pangit tlga ung myDSL…
mag Sky Broadband nlng kayo… yun ang gamit ko ngayon… pero mahal nga lang siguradong hindi nyo kaya.. pang mayaman lang kasi ang nkakagamit ng Sky broadband… Plan 12Mbps ako 5,999 monthly……
pag magdodownload ako ng Movie na ang size ay 800Mbps 4-5Minutes lang no Joke!!!!!!
sobrang bilis talga ng Sky
pero dahil hindi kaya ng budget ninyo mag dial-up nlng kayo or Smart Bro-ken LOLOLOLOLOLOLOLO
ROFL
MGA MAHIHIRAP nag titiya lang sa MyDSL!!!!!!!!!!!!!!!!!!!
ANG SARAP TLGA MAGING MAYAMAN!!!!!!!!!!!!!!!
Hahahaha..hay ewan sa PLDT na yan. ako nga tinatawanan ko lng ang kalbaryo ko dahil sa kanila.
Palagi akong nawawalan ng internet connection d2 sa internet cafe namin kung morethan 5 pc’s na ung gumagamit ng internet. Pinapatay ko nlng ung modem for 1 sec then e On ok na agad,pero after 1 minute nawawala na naman. La talaga kwenta ung 3mb na upgrade nila.Pera lng talaga pera! D na tuloy ako makapaglaro nang Special Force.
grabe kung kailan mo kailangan mag internet tsaka nawawala tae talaga! nagbabayad tayo sa walang-kakuwenta kuwentang serbisyo! grabe PLDT umayos nga kayo!
mabagal tlga tol..prang humina pa lalo..nuon umaabot 50-60kbps pag DL ko ngaun 30-40kbps nlng..huhuhu..sana nmn ayusin nila serbisyo nila….
MGA PARE ANG HUB PG MY PROBLEMA NAKAKBAGAL DIN BA NG SPEED NG INTERNET???? KC SAV SMIN SA HUB DW ANG PROBLEMA!
Alam mo ba download speed ko sa pldt MyDsl?
0kbps~40kbps
I pay 1000 for this Shit!?
di naman mabagal pldt myDsl sobrang madalas lang ang DC sh*t, kung kailan kailangan mo tsaka naman wala, wala talaga sa ayus. eto pa inayus ng pldt angconnection sa labas ng bahay pagkatapos ayusin biglang dumalas ang DC, parang gusto ata nilang bawasan yung paggamit ko ng internet. la talagang kwenta
mabagal tlaga ang PLDT myDSL.. sobra! here’s a blog regarding PLDT myDSL:
http://thebloggerspage.blogspot.com/2009/03/pldt-mydsl-blog.html
hayzz.. nalulugi na ata ako d2 sa shop namin. biruin mo, 3hours nag hihintay ang customer sa pc na lahat naka on lang ang pc habang nag hihintay ng connection ng DSL.. aw.. umaandar ang meralco pero ang DSL hindi.. lugi me sa koryente punyeta.. wala nbang paraan eto? tagal ko na tinatawag sa kanila eto pero ang palaging sagot nila. ok naman daw ang connection at stable daw.. hayyzzz
uu nga uu nga.. ok nga ang connection pero ang sabi ko speed ang problema hindi connection.. na getz ba nila ako.. parang nakikipag talo pa nga sakin yung isang customer service nila eh.. na hindi daw sa speed ang problem baka raw mababa spec ng pc ko.. anak ng pating.. nakak laro ako ng cabal ph online game na walang lag or video error tapos mababa pa spec ng pc ko.. eh ang problem nga Disconnected me palagi eh hindi crush down ng program.. hayzz..
wala na me magagawa eh.. hindi ko naman ugali ang mag mura sa phone or mangaway dahil wala din ako alam sa mga connection nila.. pero sana magawan nila ng paraan para naman may silbi ang pag bayad ko sa kanila. mahal kaya tapos wala kanamang napapala.. aw.. palai ako dedo sa moobs nito..
Bakit ganood nka subscribe ako sa plan 3000 ng pldt DSL bussiness type kya max ng 2mbps lang last year maayos nmn ung serbisyo nila pero nang nagparenew kami ng contrata for another 1 year biglang pumangit ang serbisyo lagi dc at mabagal ang connection, wala akong tiwala sa speed meter nila sa mypad.net….
good god… and here i thought i was the only one experiencing problems..
everytime i call theyr tech support they make it sound like its my pc that got the problem, and here i find the same complaints i have leveled agaist pldt! talk about bad business. i hope some other ISP will take up the challenge and force PLDT into bankruptcy!
And another thing. For everybody’s information – I learned that a lot if not all of their technical head supervisors are not qualified. When I say, not qualified, they don’t hold a degree of computer engineering, electronics communications engineering, network engineering or the like. But I can name a few who hold the same position but a graduate of MECHANICAL ENGINEERING. What the heck is he doing as a technical supervisor? PLDT deals with communications and not automotive machineries. This might be the reason why the PLDT system is so f*cked up since they don’t invest properly for a qualified engineers to do the work, instead, they hire people and train them and pay less.
Now, we, as consumers can feel how terrible the service of PLDT. What else we can do? there’s no other choice. SMART, GLOBE are worst – as far as I know and my inquiry about their DSL.
Most of the filipinos I noticed just agree to what PLDT has told them. Most of the PLDT customers don’t know what the “real” speed is. Since we were used to the dial up, having a 256 Kbps connection seems to work fine for most filipinos. Since most don’t have anything to compare to for the real fast speed internet, the only thing that most of us can compare is the dial up connection. But once you have experienced the real fast internet connection especially if you have been to countries with really high speed internet, then, you will totally agree with me that the internet connection of PLDT is slow and they are charging their customers with a sky high monthly charges.
I have never seen such incompentence in my life. I was only paying $45 for my internet connection and I had a whooping 10Mbps then. Now that ISP provider upgraded their speed to 20Mbps according to the news I’ve read. So, what’s up with PLDT? PLDT can’t even deliver a consistent speed of 3 Mbps. Most of the speed they can deliver is ~1Mbps for plan professional which will cost you P3000 and that’s roughly almost $90.
And I don’t agree to what most of us including PLDT to say – “well, this is Philippines…”
If we have that kind of attitude, I don’t see any improvement for Philippines.
Hey guys, I have been a subscriber of PLDT since July 2007 but I was and never be happy about their service. I constantly have interrupted service and I tried to apply for a rebate for their downtime. Alot of the downtimes are not qualified for the rebate according to the “company policy” which I don’t aggree because as the words suggest, company policy should only between the company and it’s employees, not between the company and the subscribers.
This might sound crazy but PLDT installed two DSL lines for me para macompare ko ang speed and a connection to choose from kung saan ang mas stable na connection. So, I monitor the speeds using the “2” pldt speed tests they got, one is from this site: http://210.5.68.202/speed/ and the other is from this site: http://www.pldtplay.com/speed/initialmeter.php Both gives me different results. OK lang sana kung ang results na kokonti lang ang deperensya but it’s totally different speeds. Sa pldt play na ip address lang, the computer which is connected to the supposed to “faster connection”, mabagal ang speed na nakaregister sa pldt play while the other line which is connected to the older system, registers a much faster speed. Pero kung ang pldtplay.com ang gamit, it says otherwise. The connection which has suppose to have a higher speed registers a much higher download speed according to pldtplay.com but the other line registers a slower connection.
This only shows that PLDT has double standards and tinanong ko to sa 171 and 172 aagents nila, di rin nila masagot sagot. What I am trying to relay here base in my opinion is that PLDT speed tests is being manipulated for the subscribers to believe that they are getting the speed they applied for. One funny thing is that, every time I call 171 or 172, every agent that I talked to tells me to go to the speedtest.net and “singapore” server. This is quite fishy here. why don’t they trust the PLDT speed test and why singapore server? Another reason for me to believe that they have double standards.
My advise sa lahat ng pldt subscribers: Keep a log kung kailan kayo tumawag sa 171 or 172 (log the date and time and the name of the agent you talked to, the ID number of the agent and the problem ng connection nyo), so, para pag nag apply kayo ng rebate, you also have the records and for future reference.
I really hope that we all stand together against PLDT and file a class action suit para matauhan na ang pldt.
I have more bad experiences to share with you guys about PLDT but I will share them next time. I have to lay out my story. And till now, my battle against PLDT is still going on…
I believe you guys..PLDT SUCKS BIG TIME!!!!!!!!!!!!!!!!!! nampucha simula ng kinabit dsl ko NEVER ako na-satisfy sa CONNECTION at CUSTOMER SERVICE nila!!!! nagbabayad ka ng maayos pro ang servivce nila sobrang wlang kwenta!!! twing umaga lagi napuputol dsl ko…babalik after 30secs- 1 min then after mga 10mins gnun ule! ilang beses ko n nireklamo s customer svc nila at sympre ang sagot ay wlang kupad na “we’ll take note of your problem at ginawaan na namin ng report yan.” magaantay ka ng isang linggo pra ano??? pra tawagan lang ng outbound tech agent nila na hindi rin kaya ayusin ang reklamo mo!!! de puta!!! prang ayoko na nga bayaran to at pakabit na lang me bayantel kasi lilipat na din ako. kelangan lang talga may sumulat sa NTC pra ireklamo ang lintek na PLDT na yan. ang lakas ng loob mg todo advertisement un pla d nman nila kaya suportahan clients nila at ayusin service nila. ilang beses ako nawalan phone at dsl and if would count that siguro mga halos 1 month un pro wla man lang rebate or anything that would make me feel na they’re doing their best to give the best service. HOY KUNG DI NYO KAYA SERBISYOHAN MARAMING CUSTOMERS, WAG NA KAYO MGPA-APPLY SA NEW SUBSCRIBERS!!! and i will definitely BADMOUTH PLDT to all my friends, my friends” friends, and so on…laht ng makakausap ko i kkwento ko kung gano kayo kabulok! im also in biz and i know that the only way to retain your customers is to deliver the best customer service. kayo hindi na nga best as in WALA PANG CUSTOMER SVC!!!
To PLDT Officer,
Bago ka mang gago, tingnan mo muna ang company nyo, anong arrest??? anong traced IP Address??? gago… ano to martial law??? hoy! kupal hindi ito amerika na pwede ang ganoong taktika, mga bulaang propeta, magaling lang kayo mag lagay ng mabilis na DSL sa mga malalaking kumpanya, pero kapag mga small/ medium business mga wala na kayong kwenta. sana mag buo tayo ng grupo para sugpuin ang malaking sindikato na to, sa tingin ko dapat nang malaman ng NTC itong kagaguhan at kabobohan na pinag gagagawa ng PLDT. dati na akong nabiktima nyan, nalugi ang shop dahil 2 months na akong walang internet, nakabawi ako ng magpalit ako ng Bayan DSL, kaya malaki ang galit ko sa PLDT, imbes na i rebate yung bills namin, 20,000 pesos pa ang sinisingil sa akin, mga putang ina nyo pano ko babayaran yun eh! wala nga akong internet ng two months, tapos may print screen pa ko ng time ng dc at walang kwentang speed ng dsl at gumawa pa ako ng formal report para maging maayos yung rebate, at nagpa tulong pa ako sa kaibigan ko na taga pldt na wala ding silbi, yun pala hindi nyo rin iintindihin. kaya tama lang na itanim ko ang modem, splitter at ang phone sa kangkungan… so yun lang PLDT SUCKS BIGTIIIIMMEEEEE!!!!!
hay naku… im using a CORE 2 duo 2.4GHz with a whooping 2GB of ram and 500GB of hard disk.. im an I.T. and Comscie student.. kaya sigurado ako na wlang poblema ang PC ko at napakabilis nitoo way back my previous Broadband from SmartBro . nireregret ko ang pag switch ko sa PLDT My DSL bundled plan 990.. LUGING LUGI kami..
HOY PLDT OFFICER NA NADITO SA FORUM.. TANG INA MO.. ANUNG IDEDEMANDA MO KAMi??? DAPAT NGA KAYO ANG IDEMANDA DAHIL NANGUNGUHA KAYO NG PERA NG WLANG SERBISYO AT MAY LOCK IN PERIOD PA!!!
NAPIPILITAN KAMING MAGBAYAD OR WOULD I SAY MAG BIGAY NG PERA SA INYO dahil naka KONTRATA KAMI SA INYO KAHIT WALANG SERBISYO FROM YOUR COMPANY!!!
TANG INA MO!!!
BAKA NGA PATI IKAW HINDI GUMAGAMIT NG PLDT EH!
Dude, no offense pero probably may problem ung mother board mo pero that does not mean that pldt’s service does not suck.. how would you explain the constant unavailability of their so called service? kahit mabagal understandable naman up to a certain point. Pero wag lang mawawala ng 1 month! Also has anyone encountered their connection to get cut off when they reach a certain download rate? I almost always get disconnected whenever I download from itunes especially when my throughput reaches around 100+ Kbps.
ei guys kung mabagal ung pldt sa DSL nyo… magpalit kayo ng motherboard o subukan nyo sa ibang PC…
parang ung akin sobrang bagal ayaw talaga magbukas ng kahit anung website.. pero nung dumating pinsan ko na may dalang computer tapos dun pinasok ung dsl aun sobrang bilis 856kbps!!!
so hindi pldt mydsl ung may problema kundi ung motherboard… kahit ireformat mo pa hard disk mo hindi un ung problema kundi motherboard…
Swear!!!
Grabe………
May browsing problem ng PLDT DSL..
3 weeks na di nila maayos ang problema
Di ata nila kayang ayusin.
Baka may marunung dyan!
Tulungan nyo PLDT
Pag nawalan kayo ng connection ganto ang gawin nyo. Pumunta kayo sa pinamalapit na PLDT business center at sigawan ang sinumang maabutan nyo. I-reklamo ang napakabagal na service nila at sabihing nagbabayad kayo tapos wala naman silang ginagawa. Sa araw din na yun ay magkakaroon kayo ng connection. It works for me. Hehe.
bakit ung bill namin sa pldt dsl 1553.74 pesos samantalang 999 lang dapat ang internet fees!!! so
This goes to show that some some ISP namely PLDT doesn’t provide honest service to their clients, here in Davao City most of my friends are subscribing or had subscribed to BayanDSL, obviously because PLDT myDSL sucks, they say that you only got to pay 999 but it turns out that there are a lot of hidden payments essentially ballooning your bill up to 1k+, so to sum it all up, they really do SUCK! Good thing I’m subscribe to BayanDSL…
PLDT MyDSL plan xperience 999 nung una speed ko mga 150 kbps pero nung tumagal tagal naging 20 kbps na… minsan 5kbps na lang!!!
take note sabi nila upt0 1 MBPS
eh di nga makaabot ng 200kbps eh
hay anu ba toh PLDT
PAKIAUS NAMAN>>>>>>>>>>>……………
Mabagal talaga sa action ang pldt. Kinabit yung dsl ko yesterday and nawalan ako ng dial tone. sabi ng technician normal lang daw yun and itatawag lang nya para bumalik yung dial tone and ma-activate na yung dsl, 30 minutes lang daw ok. Until now, wala pa ring dial tone and hindi pa din activated ang dsl ko. Tinawagan ko yung technician to report the matter, sabi nya yung office na daw ang may concern nun. Hanggang sa pagkabit lang daw sila. Then I called up 171, di pa daw activated yung dsl ko. Baka daw nakalimutan nung itinawag ng technician sa kanila yday. Eh kung makalimutan ko din kaya magbayad? Puro lame excuses na lang ang naririnig ko sa kanila. is there a way that this can be relayed to higher authorities? At least pag may pressure from above, kikilos na ang PLDT. We need Customer Empowerment people!
Sobrang bulok talaga pldt , Since nag upgrade ako sa biz plan lagi na lang intermittent connection ko , tapos may time pang halos 1 month akong wlang connection , pero ang bill ko is almost the same parin ah halos walang nabawas ang galing pa nila maningil on time lagi pero pag provide ng service second to none. ginagawa ka pang inutil sa speed test nila malamang , pag nag test ka from your end to their access point mabilis duh! ( if may active connection ah which is rare ) eh pano ung from their access point to the rest of the world!! and one more thing scam yang free PC na yan bullshit 4 months na ko naghihintay la parin .
nag test ako ng speed test ko sa glove quest 182.44 kbps then nag test ako sa pldt play portal 362 kpbs wow bigat pati speed test nandaraya pa mahiya naman kayo !!!!! mga inutil plan 999 ang inaplayan ko dsl at hindi isdn mga corrupt na magnanakaw!!!!!
tumawag sa akin ang adsl maintenance today 0ct 23 2;00 OCLOCK darating daw siya naghintay ako nakatulog na nga ako 4;30 di pa rin dumating.anong klaseng usapan yun !!!!?sinukat ko ang speed ng adsl ko plan 999 ang speed ay 46 kbps mabilis pa yung modem,then nag test ako ngayong 7;30 pm 156 kbps samantalang adsl ang inaplayan ko di naman isdn .plan ko na ngang ipa putol ang adsl ko kung laging ganito na lang ang nangyayari kaya kayo bago kayo mag apply payo ko lang mag usisa muna kayong mabuti dahil magaling silang mambola ng costumer nila!!!!! magbago sana kayo ….mga pldt adsl personel…no corrupt pls nagbayad kami ng sakto kaya sana sakto rin ang gawin ninyong serbisyo at huag nyong ddayain pati speed ng adsl nyo… kala ko sa botohan lang may dayayan pati pala sa speed ng adsl may dayaan din mahiya naman kayo sa sarili nyo dahil pinapakain nyo sa pamilya nyo ang perang nagaling sa pandaraya !!!!! shit kayo!!!!!
mr pldt officer hindi kami magsalita dito ng hindi totoo at di kami magsayang ng panahon sabihin ang mga comment namin.kaya kami nag comment para naman magbago ang serbisyo ng pilipinas at ng umasenso naman tayo.at yung mga serviceman nyo ay maging aktibo sa kanilang trabaho.dahil kung ikumpara sa ibang bansa wala sa kalahate ang serbisyo ng PLDT ikumpara na lang natin sa bansang hapones pagtawag mo sa service center dumarating sila ng araw ding yun at kung ano ang inaplayan mong mpbs or speed ng DSL makukuha mo iyon yan ang kaibahan sa atin tamad ang mga trabahador iniisip nila kahit di sila magtarbaho kumikita sila pero di nila alam na ang kumpanyang PLDT ang napapasama.ganbate kudasai minasan.Pero dito naman sa akin medyo nagbago na ang style nila pag may inireport ako nagagawan nila ng aksiyon medyo natatagalan nga lang pero dumarating naman .ito lang ang huli kong comment sa PLDT yung speed ng internet ko mabagal talaga plan 999 ang gamit ko pero di umabot ng 512 hangang 3hundred or something lang madalas 1hundred something lang .im PLDT subscriber for 1 and half year plan to change globe dsl pero wala pa silang available line dito sa lugar namin…pagbutihin na lang po natin ang serbisyo natin para di tayo mapulaan ..
PLDT myDSL is good when it’s good but if you got problems like the connection dropping out for 2 or more days or the speed in terms of kb/s slows down then it’s BAD really BAD! I called 172 and the operator said to wait for a call well 6 hours has passed and no call. The thing is that my brother pays for this service but what do we get a service that is not smooth. Most of the time it’s fast but when the connection slows down it takes a lot of time to bring the speed back up. I usually play the waiting game because I assume, ‘hey maybe the speed will be back in no time’, but still it surely is a pain. What PLDT really needs is of course customer feedback. We the customers surely want to receive hourly or at least weekly updates on what is going on with the connection like if there is going to be any scheduled maintenance, news why the connection is slow or maybe just news on the status of the connectivity of each area in the Phils. Ain’t that a bright idea?
PLDT sucks. They have been overcharging me. You know the Guild Wars promo last year? I availed it last March 27, 2006. It’s supposed to be charging me for 1 year only but until now they’re still billing me with that!
Another thing is I lost connection from July 23, 2007 to August 2, 2007 and it’s their fault because they already told us that the error was on their side (Loss of configuration or something like that). They told me that they will give me a rebate… but my billing came and they didn’t even deduct it!
I’ve been complaining to PLDT every year for 6 years already. I’m a PLDT myDSL Professional subscriber since 2001. That’s 3000 a month and they still have crap service.
PLDT sucks I wish I could bomb the corrupt people there.
oh and another thing… yeah i’m using the professional package… but my speed is just the same as their plan 999. sucks.
wala nmn problema ang pldt d2 sa qc ah.sa 3 months ko nakasubscribe di pako naddc..
san ba place nyo??
da best pa rin ang bayantel dsl! ok na ok ang customer service…. walang akong problema na na encounter dito. almost 2 years na service…. da best bayantel dsl….
Corrine
OMG you dont have any idea about PLDTmydsl IF YOU WANT A HARD TIME IN YOUR LIFE go subscribe pldt heres a link to give u an idea http://www.macalua.com/2006/06/27/pldt-mydsl-sucks/
Hi, I’m currently subscribed to SmartBro but getting it disconnected due to their horrible service, it hasn’t been working for 2 weeks already and they can’t figure out why- apparently tons of people in the Alabang area have problems with this too. Is PLDT MyDSL just as bad???
DSL extreme no contract, no signal
DICK SUCKING LIPS extreme ! ! ! tang na, nakakatakot,baka halimaw sa Industry ng Telecom? (;-0)
For the haters. Its just your location.
I have subscribed with the 999 DSL plan. Im download 80-90Kilo BYTES per second. Im from mandaluyong. Ranting does help unless you post your location. 3 months so far no problems. Slowest connection I had was around 60KiloBytes per second, that was during a sunday around 2 pm.
I’m subcribed to PLDT DSL Plan 999. Check out my speed..
Bandwidth Test Results: 48.00 kbps
Your Results 48 kbps
Dial-Up 53.3 kbps
F**k mas mabilis pa dial-up
Ang galing pa ng tech support nila… They’re the dumbest people I ever talked to.
You may download up to 6 Kilobytes per Second from PLDT Play.
!@#$%^ This website even took ages to load xD Aaahh!! PLDT sucks. Laging disconnect! Almost everyday na ko tumatawag sa 172, walang nangyayari. At ano ba tong quickfix software na pinadownload sakin? Doesn’t work at all! Napaka amateur pa ng design. !@#$%^ Sa mga gsto magsubscribe, there are more people who are not content with their service..bahala na kayo mag-decide.
balak ko pa naman magpakabit ng pldt MyDsL next week d2 sa northrn part ng laguna. OK na kya srvice nla d2 ? Asa ba? kc last post d2 was march pa. asa talga..hehe. if not pldt mydsl, what’ll be the best intrnet provider for my hard-earned money? — pldtmydsl, skydsl, smartbro, globebrdband?
NOTE:
You’re Under Arrest. For Such A Story. All Are Only Accusations. And Though You Haven’t Prove If It Is True. All Of Your IP Address Are Traced And Already In The PLDT CORPORATION List of Criminals.
PUT@ngIN@! Ang bulok ng service nyo! Pati mga call center agents nyo, walang kwenta! Sayang lang ang ibinabayad ng mga subscribers nyo sa inyo! Gawin ninyo ang mga puking inang trabaho nyo! Binabayaran namin kayo! Punyeta!dh
oi PLDT umayos nmn kayo!!! kulang pa ba mga binabayad namin sa inyo para sa tamang bigay nyo ng internet???? ampota nmn ohh!!! ipantay nyo nmn ung internet sa binabayad namin!! hnd nmn kami nag kulang eh,, kumpleto bayad namin,, hnd ba kayo nasisiraan ng ulo sa mga nag rereklamo???? oh msnhid lng talaga kayo??? aba kilosssss!!!!!!
I hate PLDT. I was one of the early subscibers when DSL was rolled out in the Philippines and since then, I was bothered by high prices, slow speeds and constant down times.
But since early this year, they have been really pissing me off. I would get inconsistent speeds, that range from very fast to worse than dial-up speeds (like now, downloading Itunes at 4.81kb/sec). Get this: when I try out the speed test at the PLDT web site, I am supposed to be getting 3.3-3.5Mbps. So much for deceptive marketing: run a fat fiber into the building and then having a flimsy backbone to the rest of the world. Great job PLDT!
My streams are unstable and after a few minutes of streaming, the line would drop. Then the modem does a DC on a regular basis.
I have a feeling that they are also trying to give VOIP users a difficult time by plugging up ports on a certain range at almost predictive times. This causes the lines to be interrupted one way or drop altogether making calls frustrating. And it is not the VOIP as I have 5 of these units scattered all over the world and it is only in Manila that two of these units do not work well.
Tech suppost is useless and they know nothing. On top of that, they make you wait for tech to call you up. As if that was bad enough, they are late in doing so and often you sit there twirling your thumbs for an hour before they call back.
When they do send someone over, they cannot figure out my constant disconnects and just do everything on a trial basis. They switch things around and exchange this and that and hope that it works out. To their credit, the guy who came over to service the line was very polite. However, there is still no resolution to the problem.
Then one day our phone line was down and you could not call in. I infoed tech support and after some diagnosis declared that their lines are clean and that the problem must be with us. Yeah right. I live in a highrise and luckily through some convincing, I was able to enter the communications room with the building’s master key that is actually off-limits to everyone but PLDT. Well, it was a mess consisting of strands of cables, masking tape, open joints (talk about security), not updated directories, jumpers… just a rat’s nest really. We found out that there was a short on their side and we just fixed it up for them as PLDT was so adamant that all was ok with them. What a load of horse shit.
They pride themselves that they have a fat fiber pipe that provides the high rise with a stable connection. True enough, there was one, but when I asked PLDT to move me to another port on the switch that is not defective, he admitted that there were not enough left to do so. Great.
To cut things short: STAY AWAY FROM PLDT. Their marketing is great, but they do not walk the talk. All their touted speeds are limited only to their internal network and does not go beyond the country. If this were another country, they would already have been sued. In Canada, I have a 10Mbps link and not only do I connect to the provider at 1.2-1.3MB/sec, but a download from anyother site is 80-90% of the time in the 600-900kB/second range no matter where it is. So dont let PLDT tell you that it is not possible.
Thanks for wasting my time and money, PLDT.
don’t ever think of switching to globelines mas malala sila. i have my speak n’ surf delivered 2 weeks ago but until now i can’t use their phone.
ako ayos namn connection ko pero ang problema ko ay yung kaninlang so called “bilis kabit” hanep yan! “bilis kabit” daw pala, bago ako makabitan 5 months! daming palusot hndi daw fissible yung line, wala daw port, waland modem, walang cat-1 cable kulang nalang sabihin nila na walang kwenta pero hinintay ko ng 5 months kada MWF natawag ako sa kanila kinukulit ko bago sabi nila may schedule na daw bago 1 week hanggang maging 5 months pero dumating naman ok naman ung connection ngaun naka 1.2mbps ung P1,995 connection ko nag increase mula sa 785kbps nila….
sana bilissan niyo ung pag shift ng supplies niyo!
PLDT suck! Drop your subscription and go for skydsl internet or better globelines.
I’ve been a two year pldt subscriber and one thing i can said it sucks.
Globelines expand your service to metro manila. Many are willing to change from pldt to globelines especially valenzuela.
PLDT advertisement are only hoaxes they are good at adverisement but worse in customer service. They are advertising 1.2mbps for plan 1995 starting august 9 2006. But expect a 512kbps or worse.
For 2 WEEKS in june I have no internet connection with pldt dsl and again 1 WEEK in July. We call 172 as much as 3 times daily to no avail we get the same answers that it is forwarded to repairman et….not to mention the long wait before you get in touch with their customer support. I planned to switch to bayantel or skycable only to find out the 1 year tie up with pldt that I signed (fine fine print) since maliit na ang fine print malabo pa iyon fax. . Bottom line PLDT PLAN 999 IS NOTHING BUT A RIP-OFF AND FULL OF S__T ! ! ! Almost forgot to mention even to this day almost 2 months now I still have no refund, the usual excuse of pldt is its still not being approved.
BULL SH_T !!! Ironically if you forgot to pay your bills they are all over you in less than a weeks time. My sister also have a plan 999 and have the same horrifying experience. Am just waiting for my tie up to finish…..After that PLDT JUST LOST ONE CUSTOMER NOT TO MENTION TO SPREAD THEIR DOINGS.
MGA BWISIT KAYO.. Customer Service nyo barok! lagi ko report phone namin hangang ngayon la dial tone at hindi mapuntahan, leche!!!
LA KWENTA PLDT!!! more than one week na ko tumatawag customer service dahil la dial tone phone namin, lagi sinasabi pupuntahan, bwisit.. mamumuti lang mata mo la naman nagpupunta para ayusin. lagi sinasabi sa customer service “maam, forward namin sa repairman”.. leche, baguhin nyo linya nyo!!! BWISIT KAYO! lahat ng naka PLDT na kakilala ko sasabihan ko na lumipat na. la kwenta PLDT!!! BWISIT!!
We applied for DSL connection dito sa maliit na law office April 4. June 23 na naikabit, tapos gumana lang for two days. After that, wala na, hanggang ngayon. In the meantime, we use an aircard (weRoam) na kasingbagal ng dial-up, at ayaw gumana kung Sabado.
We really should teach PLDT a lesson, make them realize that they are no longer a monopoly, there are other providers who can give us better service for our money. Hindi naman nila tayo pinagsisilbihan for free–pinaghihirapan natin ang perang ‘yan!
We finally cancelled our application for DSL to go to Eastern.
Good riddance na lang sa kanila. The best revenge is to surf well!
I almost forgot..ano naman kaya bukod sa maghapong pagkakamot ng betlog ang ginagawa ng NTC dito? I pay my tax regularly kahit mahirap ang buhay pero this agency na dapat nagiingat sa consumers na tulad natin eh natutulog sa pansitan……baka may LAGAY!
PLDT SUCKS BIG TIME…. They boasted about the 384 kbps max bandwith for their plan 999. what i am getting for 2 months now is an unprecedented 118kbps. That is after I lost my connection for one week…
These people are bunch of cheaters who need to be investigated by NTC. Anghirap kumita ng pera tapos dudugasin ka lang ng mga bigtime na swindlers tulad nila..
shame on them (dirty finger!!!)
tang ina naman di pa ba maayos yang pldt dsl nyo anak ng pating ilang beses a kong na disconect sa server ilang beses ns rin nabawasan ang points ko kung may iba lang makakabitan ng nglinya rito di na ko mag titiis sa pldt na ito maski makarating sa maneger nyo mga hinayupak kayo husayan nyo serbisyo nyo pati sa service center nyo wlang tao nagbulakbol yata mga tao nyo abay subukan nyong tawagan para malaman nyo ang cnasabi ko peste.
NAG INTERNET ULI AKO NGAYON SINUKAT KO ANG BILIS MINSAN 256 KBPS MINSAN 346 SOMETHING PERO MADALAS UNG MABAGAL MADALAS PANG MA DISCONECT ANAK NG HINAYUPAK MASAKIT NA DALIRI KO KALALAGAY NG ID AT PASSWORD KO SA ONLINE GAME,AG IISALANG NAMAN ANG COMPUTER KO BAKIT LAGI PANG NA DISSCONECT TO SERVER MAHIRAP BANG INTINDIHIN UN.MAGAWAN SANA NG PARAAN ITO PAKIUSAP LANG UMAYOS NA SANA LINYA NYO SUCK.!!!!!!!!!!!!!!!!
anak ng pating naman ilang beses na akong na disconect d2 sa internet server ng pldt, online pa naman ang game ko kada out ko sa game intensionally backing ako ng point bakitba ganito yang adsl nyo di na ba magawan ng paraan yan??????? tatawag naman ako sa pldt service sa telepono wala naman sumasagot puro machine baguhin nyo naman ang style natin para umasenso tayong mga pinoy!!!!!!
oo nga wala kwenta pldt on off internet connection bagal pa parang dial up sa amin
Agree ako sa inyo, la na to katapusan. Yung MyDSL namin 512kbps pro wala nman kwenta. On and off yung connection! 2 months na ata to. I’m switching to BayanDSL. PLDT is all air.
I used PLDT DSL for a year because they’re the only one providing the service sa location ko… ang complaint ko sa kanila is yung CUSTOMER SERVICE. That is what really sucks. I can understand intermittent connections or the occational down-times kasi sa dami nga naman ng subscribers. Pero sana they have people to meet the number of subscribers they have. Hindi yung aabot ng 7 days na walang connection! GRRRR.
When I moved residence (across the street of my previous address) I was shocked to find out that PLDT doesn’t have the same service a few houses down the same street! TANGINA.
I switched to Bell Telecoms. I regretted it bigtime. Don’t even think of getting their crappy service. They use Destiny Cable’s coaxial lines. Kaya kung may nag-illegal tapping ng cable TV down the street, kawawa ka… maswerte na ang 7kbps na broadband (kuno).
I switched to BayanDSL and have been using it for almost 2 years now. Its a dedicated line (no phone – from the poste, straight to the ADSL MODEM) 384kbps at two-thirds the price I was paying for PLDT’s 256kbps. NO COMPLAINTS – they have 24 hr. service crew and they guarantee a technician at your door in 1 day kung hindi ma-resolve through phone ang problem. I can’t really account for other horror stories out there about Bayan DSL (if any) pero as for me, its been peaches and cream ever since.
ano ba talaga ang pinakamabilis. Globelines ba o SMART wi-FI
o SMART Bro?????
they won’t give the worth you’ve been paying for…
i’m a smallbiz pldt subscriber,and ever since the dsl was installed ,it would have an on and off connection.for almost 3 months now,luging lugi nako.sa loob ng buong araw minsan 2 hours lang may connection. pagod nako makiusap sa kanila,just like now nasa ibang shop ako para lang makapag internet. sister ko nag research ng assignments nia yesterday sa ibang shop. imagine, i have my own shop pero walang silbi. most of the time i have connection 2am up to 8am, tapos sasabihin nila relax!? pagdating sa singilan magaling sila…pagdating sa serbisyo wala silang kwenta!!!
mayabang sila,sad to say as of now, i’ve got no choice walang ibang available na puede i replace to in my area.
hay nabubwiset na ko sa pldt dsl. especially the 999 pldst dsl plan! intermittent ang connection… mabilis nga wala namang consistency!!! ASAR!!!!
try nyo globelines broadband! pareho rin! magho-hot ears na ang mga tenga mo sa hotline nila sa kakahintay pagkatapos pareho ang answer : “noted on the computer ang complain. by 24 hrs. meron nang technician.” waats wrong with them? one month na kaming walang connection sa internet. br0adband or boardband?
Tama si Monsky..pldt really suck! one month na rin kaming walang connection.. hanggang ngayon wala pa rin….. nasa technician na daw ung report nakaforward antayin daw yung tawag hanggang ngayon wala pa rin tumatawag na techician.. BULOK tlga serbisyo nila… TangIna nyo mga PLDT!! nagbabayad kami…. ayusin nyo nman serbisyo nyo.
pldt really suck! walang kwenta customer service nila! one month na kaming walang connection ,, theyll just tell you nagawan na raw ng report.. patay ka na wala pang pumupuntang tecnician! wala bang direct line sa technical support nila?
Well, sometimes pldt service can be pretty bad. One time i had no internet for about 5 days and 15 calls which all told me the same crap. But in terms of speed i would say pldt is the best and although it sucks…theres really not much else to choose from. Someone can make a buttload by providing fast internet with good service.
Me, I first knew that something was wrong when the messenger delivering our very first billing statement opened the door to our office, threw the envelope on the nearest desk, and then departed without further word.
Looking back on that little incident, I find it remarkably funny compared to what we’re experiencing now. :)