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Free PLDT DSL upgrades this January

My PLDT myDSL line went kaput just around lunch today and was only able to re-connect just now. One thing I learned about PLDT’s customer support is that they don’t have one or you can’t get to talk to one. What I’d do is call sales and inquire about upgrading my DSL bandwidth or ask for any new promos. Then, I’ll segue into asking if they could connect me to their support personnel at the NOC. Works almost all the time.

Anyway, going back to the DSL upgrades, the customer rep did confirm that PLDT will be doing another round of bandwidth upgrades this January.

Those under Plan 1995 will get 768Kbps from the current 512Kbps. I forgot to ask about the alleged 2Mbps though.

[tags]PLDT, myDSL, PLDT DSL, PLDT myDSL[/tags]

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

16 Responses

  1. Avatar for aeroz aeroz says:

    hi,

    ask for favor lang po… please send me the email address of t he tech support for pldtdsl…

    thank you so much…

  2. Avatar for vince vince says:

    i got pldt plan 999. Bandwith is only 180-200kbps not the stated 256. There were rumors of a free upgrade to 384 starting january 2006 pero may na wala pa

  3. Avatar for j-j j-j says:

    marami akong nabasa sa site na to na bad tungkol sa dsl…pangit ba talaga??

  4. Avatar for j-j j-j says:

    pangit po ba talaga ang my dsl??kc gusto kong magpalagay kc itong access ko ng internet mabagal kaya gusto kong ma improve by my dsl….

    pls reply yuga…

  5. Avatar for Jerome Walker Jerome Walker says:

    Im a PLDT DSL subscriber and I cant seem to access some few websites like multiply.com for example.

    Also, im having the same problems with Manuel. I cant seem to download from FTP.

  6. Avatar for Abe Olandres Abe Olandres says:

    Nope, upgrades haven’t been done yet. Will check with them next week.

  7. Avatar for Infomation Security Infomation Security says:

    Hi Yuga,

    Any developments on this one? Plan 3K in Makati area still not reaching the 2 Mbps rate.

    Thanks

  8. Avatar for bimbo bimbo says:

    Abe,
    I have conflicting reports here at home.
    Speeds ranging anywhere in between 150kbps to 400kbps, so it seems whatever upgrade they’ve done, I’m not part of it.

    Hay naku.

    Sige. Let’s finally set up some sort of meet up. Preferrably with alcohol involved. ;) Let’s talk about it sa YM, you know I’m almost always online.

  9. Avatar for Abe Olandres Abe Olandres says:

    @ minor

    I got lower than 256Kbps now! Something is wrong!

    @ bimbo

    yeah meet-up tayo!

  10. Avatar for bimbo bimbo says:

    Hey Abe,
    That’s good news indeed for my home connection.
    My DSL has been stuck in and around the 380kbps since forever and I’m dying for it to improve. Sana it’s like my office connection….1.5-1.7mbps….sarap..

    Let’s plan a meet up soon by the way!

    Bimbo

  11. Avatar for minor minor says:

    ur ryt master yugs kahapon kahit bumalik na yung connection nasa 150kbps lang ako, nasa makati area din ako, pero now bumalik na sa 630kbps..

  12. Avatar for Abe Olandres Abe Olandres says:

    @ manuel

    Haven’t notice any problems with TP but my DSL bandwidth seems to be in the 384Kbps range na lang. Bagal.

    @ana

    Makati area po.

  13. Avatar for ana ana says:

    i also lost my dsl connection around lunch time today. may i know what area you’re from because as of now, 6:15 pm, my connection has not yet been restored! and yes, you’re right about their non-existent customer service. even the agents for dsl inquiry thru 171 is already not answering, as well.

  14. Avatar for minor minor says:

    wow thats great :) 512kpbs ko, akala ko connection ko lang nag ka problema kanina

  15. Avatar for Manuel Viloria Manuel Viloria says:

    Hi Yuga,

    Did you have any problems uploading files (binary) via FTP while using PLDT DSL starting Jan. 3, 2006?

    Anyway, thanks for the phone tip! :-)

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