Globe’s 15GB Bandwidth Cap in Fine Print

I own the top 3 most popular plug-it broadbands, and i must say, the 15GB/month or 500MB/day download limits are acceptable, given that I don’t use torrents and Globe Tattoo is incredibly slow.

Meaning you can’t really use up all 500MB in a day because it’s impossible for a regular Tattoo user, unless some nasty tweaking was done to your plug-it, just disregard my justification. ;)

Oh hai Paul, for a moment it sounded as if you’re suggesting that i am stupid, thank you soo much for those kind words. It made me feel super.

I was just trying to point out that if you are just a regular internet user doing email, chat, video-calling and downloading albums OR watching Youtube all day, by average there’s no way 15GB/month can be used up at it’s specific plan rate. Unless it’s used for other means i.e. torrent seeding etc..I think that’s what they are trying to prevent.

Bandwidth capping in this day and age for wired broadband?

A resounding F.U. to the Globe execs who thought this was a good idea.

been using globe DLing 24/7 no cap experienced just recently downloaded more than 30gigs on 1.5mbps

@watt I think you’ll experience capping anytime soon. Good Luck to all their subscribers.

I think it is very stupid that an ISP caps the speed. Each subscriber is paying for the speed and unlimited service. They should not blame the subscribers for the congestion. It is their responsibilty to provide the right speed for EACH and EVERY USER. It SHOULD NOT be SHARED by the entire COMMUNITY.

Example:
Globe Broadband Subscribers
1Mbps X 10 subscribers = 10Mbps
2Mbps X 10 Subscribers = 20Mbps
TOTAL = 30Mbps

What is current set-up of ISPs?
Even though the demand of Globe’s Subscribers is 30Mbps their facilities has for example 15Mbps to provide their subscribers. Subscribers share connections so if all of the subscribers are online there is congestion.

What is the solution?
It’s definitely NOT CAPPING.
Based on my example Globe should have facilities that could support the 30Mbps demand of their subscribers. If they cannot do that, they are NOT WORTHY of your subscription and payment.

***This is only my opinion and the examples are just for describing the current set-up of the ISPs.

No capping here so nothing to report.

Im’a watch this post with popcorn for people start bashing people for their choice of ISP and their decision to stick to it (apparently it’s started)… Flame on!

MY FRIEND’S GLOBE LINES IS SO GOOD HERE AT OLONGAPO, HE’S ALSO AN IT PERSON LIKE ME AND HE NEVER HAD ANY COMPLAIN ON HIS LINED INTERNET CONNECTION.

just giving the other side of the story.

thanks,
-Nhoel of http://kewordspeak.com

I totally agree with Miharu. I’ve tried PLDT/Smart/Bayantel/Globe and so far Globe Broadband sucks the least. The only problem I’ve experienced with Globe are dropped calls while talking to a customer service agent.

Oh another issue is with their DHCP servers/routers which makes it difficult to send files over Yahoo messenger (anyone notice this?)

this isn’t too bad. Even divx movies only cost me about 150mb each. I’d need to download 6 a day to get close to my cap. If this is what it takes to improve connection, I’m OK with it. So far, connection is not that good especially during working hours. Latency problems all morning and afternoon.

“Even though the demand of Globe’s Subscribers is 30Mbps their facilities has for example 15Mbps to provide their subscribers. Subscribers share connections so if all of the subscribers are online there is congestion.”

If this is true, they’re cheating us.

This is worrying news. (although I’m not on Globe broadband) I hope other ISPs won’t follow suit. Regardless, if you’re not yet using bandwidth monitoring software I suggest you use one now. I’ve been using Bitmeter for the past year and it’s good because it’s free and has all the basic reports I need.

A friend of mine also had a bad experience with Globe broadband. I’ve been happy w PLDT DSL. Takes them a few days to install it, but you have decent customer service once it is installed.

Never experienced being capped before. Does this new policy affect old subscribers too? I’ve been on Globe broadband for more than 3 years now.

@bokoi –

The issue is not how the ISPs maximize their bandwidth allocation… It is that because you have an unlimited bandwidth usage in your contract with Globe but that it is not being fulfilled because of the “capping thing”…

The next time you react to a post, try not to be so cocky cause at the end… you become just like the others whom you are calling whatever your calling them…

@bokoi
“what made you think I was referring to a person???”

then..

“some are replying without truly knowing what they mean.”

real nice….

that’s it!!! I’m switching to agriculture!!! Goodbye internet…just email me in my brains

I am using PLDT and I’ve never tried other services. I am satisfied with PLDT, their service is super. I DL gigs and gigs of stuff everyday. Here in our place(Gensan), Globe’s internet is known to really suck. Smart too really sucks, we call it here “Smart Broke”

nope i didn’t experience the cap.. and i’ve been DLing 24/7

the only time i experienced the cap from GLOBE DSL was that one week a few months ago. it wouldnt go past 25kb/s when i usually max out at 100kb/s on torrents. i even reformatted my computer thinking it was my system… >:-(

thanks a lot for that GLOBE. if that is a look of things to come ISP in the philippines then i’m moving to south korea, hahahaha ^_^

Ive been hearing good reviews about Eastern Communications, so i know i made the right choice when i switched to them, speed is pretty decent and response time during fault is just average 1-2hours. Havent encountered any problem with p2p so far.

I love their tagline too! “Eastern Communications, connecting you faster, better.”

Well… the terms says “they reserve the right to limit your bandwidth” if you exceed the monthly bandwidth allowance. In other words, while it may be true that they have not officially implemented bandwidth caps (according to the older article), if you sign the contract, you give Globe the right implement bandwidth cap on your account. If they do implement it, well… that sucks. They’ll loose me as a customer. It sucks for me because they’re the ISP with the most tolerable service in our area.

I am currently residing overseas and get a 120MB download and 60Mb upload, no restrictions, running bittorrent with 25-30 torrents running at the same time with averaghe speeds of 1,1MB per sec. I hate having to go back to RP and get stuck with any provider there. My current location is the Netherlands

This will never be implemented why? they will lose 90% of their subscribers. globe internet is good in torrent download but poor in upload. My plan is 512kbps wireless and i can easily reach 1mbps sometimes 2mbps at midnight.

haven’t tried out globe yet, and i’m fearing i might suffer what most of you guys are telling. heard they say sun broadband is good. maybe i should try it out.

Globe Sucks, their “customer service” called up to remind us to pay our bill, and all he said is “ser bayaran niyo po sa thursday, ha?” I asked for his name and how much the bill is and all he said was “sorry po reminder lang po ito eh wala pong information dito” So tinanong ko ulit name niya para ma document ko at least. Akalain mo ba naman binabaan ako? natawa nalang ako HAHAHA

Oh yeah, globe’s internet is the Worst.

Smart – Really Fast but are a bunch of scammers
Sun – The best bang for the buck, but only in the Metro (Dammit!)
Globe – fuggedaboudit.

to all new subscriber talo tayo nito kung di tayo mag kakaisa. eh nakaskulat na yan sa provision ng contract na pinirmahan natin. that means we agreed on their terms and agreements. But still nanloloko ang Globe with there adds. “low cost, unlimited, and fast”

EARTH TO EVERYONE:

Globe is not the only service provider who has a bandwidth capping, everyone does because its part of the Fair Usage Policy.

Obviously, in this case it was a Globe sub who happened to read it and announce it. Pero kala nyo, swerte na kayo? No.

I for one understand the purpose of this policy because as everything is, capacity is finite. Live with it.

So you cant download day and night and make others suffer when they pay for the same plan and service.

And FYI, I think 15GB is hella huge. Take a look at Wi-tribe’s capping and you’ll laugh your head off.

unlimited shoudnt have capping. kaya nga unlimited di ba. un lang un. kaya tiis tiis na lang ngyon unless may lumabas na better provider, lalo na late tayo sa ganitong technology. harhar

Been a wi-max subscriber for 2 months, yes i believe i have experienced bandwidth capping, i’m also a heavy torrent user. usual download speeds go upto 152kbps but at times even at off peak hours it can go down to 20kbps. I guess the rightful move for Globe would be to properly advertise their capping measures and not sell their plans as unlimited.

Oh yeah and their customer service really sucks, binabaan din ako ng phone mga punyeta.

plus nghold ako ng 20 mins para lng mkpagusap sa bullshit na customer rep.

I’m subscribed to 3Mbps wired data only plan and I havent experience those capping so far. I download torrent all the time and I’m pretty sure that I exceed those capping allowance(based on the figures above). Most especially during the time hen I used to be subscribed to their 1.5 Mbps plan.

I HATE GLOBE! ! ! ! It’s a Scam and their Customer Service is the WORST!!!

having worked with BEST people, one can’t help but be discriminating. it aint because I’ve once had the fortune of handpicking the BEST agents for my floor. I’ll take a drunken Bottom Performer anytime over a Globe CSR and they would still do better.

This is my opinion having done Customer Service in 6 countries and almost a decade of experience in the said field in both Operations, IT Infrastructure and different levels of Support.

I HATE GLOBE! ! !

– Anthony Rodeli dC Guanio
Consultant – Process Improvement, IT Implementation and Security Testing
Smartbox Solutions

If I’m switching, I’d go for the worst tagged provider, if everyone else is leaving them then that should leave me enough room to do whatever I want. Wrong move for Globe to limit their “unlimited” service. I’m thinking of removing the data plan on my phone to show these disgruntled customers that my sympathy goes out to them. I’m giving both sides a favor. Those who’d stick with Globe will get more room. Globe will be losing some profit if I disconnect my services – that’d probably bring delight to those who held grudges against Globe. My point maybe pointless and yes I am an old fool. But who cares? this is a free world after all.

uhmmm.. thanks for this kind of infos, if your really apt to a faster and higher connection then the cost should be worthy on what they have to offer, the issue here is that your expecting for unlimited connection offered but its actually the limited super disaster they offer,not all file in torrent are used for piracy or anything, it is also a mean of data sharing and communication especially for a file that is needed either for breakthrough, discovery, medical study and/or etc.
Globe Sucks!!!.. limit usage Sucks..

Please don’t let this reach PLDT myDSL! PLEASE!

CAPPING SUCKS BIG TIME!!!!!, para sa mga nag comment na para idiscourage ang P2P, ano gagawin natin sa internet mag fb, youtube, twitter at manood ng porn magdamag. P2P revolutionized Information Technology.

I’m about to leave digitel dsl service because of very poor service.I’ve heard about how good is globe in our area and chose it over pldt. I’m just hoping that I didn’t make the wrong choice, anyway, I’m only after emails, voice and video calls, some fb thing and nothing else.

its been a month and i used 31gb/download and 25gb upload and my DSL is still up. no bandwidth caping here…

This means that internet service has become useless. Half of my family uses the internet to conduct business and online conference amongst their associates.

We use 3-4 computers simultaneously all day long and it goes over that limit very easily in minutes.

Here is one subscriber transfering to another network.

Globe really sucks!! It would be unfair to those who work at home working online.. Oust Globe!!

bad trip meron nga 2 beses na apektado ang browsing, tama nga kayo parang eat all you can tapos isang plato lang. siguro dapat may mag file dyan ng class suit panloloko yan eh

im a globe broadband user postpaid 2mbps line ko ang bagal ng connection kahit complete 5 bars ung antenna meter ang bagal. lalo na bumagal ngayon jan.2013 nasa tondo ako binondo delpan recieve rate na lang 200 kbps transport rate 10kbps 1 week na ito ganito kainis

im a smart subscriber i just want you to inform n this month they put fair usage policy. my net speed now is 0.19mbps super bilis right? nagcomplain ako sabi nreach up ko n daw kc allowable usage per month w/o telling to all subscirber how much is the data usage of smart bro canopy now.

bwisit na Globe kaka apply ko lng kahpon my data cap limit un 3mbps! nklgay sa website unlimited! nung tumwag ako walng cnbi na gnun . nag download ako khpon lyk 230 to 6pm after bumgal na ! 100 kbps less than! tumwag ako ngyon sa Globe SInabi may data cap daw kasi per day ang wala lng ganun 10 to 15 mbps! TO be honest who would even avail dat kind of plan its insane! sinabi ko ko sa agent eh bkit walng cnbi sakin at nklgay unlimited sagot nila ” SORRY”!!!!! Potangina kayo NGAYON NAKA Lockin period pa “2yrs”!!! at isa pa manloloko ung mga installer! un libre kong wire d na ibinigay at humihingi pa ng DAGDAG ako na daw bahala sakanila! d daw sila naginstall ng CONDUIT sa bahay! eh may bayad NAMAN tlga Installation 1k.ANG gago ng tao nila puro undertable at puro parinig! syng pinaputol ko pa ung PLDT ko .. isa lang masasabi ko GO TO hELL GLObe along with your Employees call center agents mga LIAR makabenta lng.

yung bestfriend ko, kakalipat lang sa Globe dahil unlimited daw yung broadband sabi nung agent. tapos nung nakabit na, may cap na 10 GB per day! yun pala ang definition nila ng UNLIMITED! tapos may contract pa ng 2 years, so di pa nya mapaputol. ang sinasuggest ngayon nila, iupgrade na lang daw. gago talaga tong globe na to!