How’s your DSL in the Philippines?

Hi all

Net speed in the Philippines is so very very slow and so very very expensive, on top of all this, the cost of electric is one of the highest in the world, and customer service is so lacking, and Noynoy does not seem to be doing anything about it, I love the Philippines, but it is run by capitalistic families, the Philippines is being dragged down by such corruption, and it seems to be getting worse by the day, Mindanao massacre will never be sorted, and most will go free for Murder, where else in the world would they send a tank into a Hotel, ha ha ha.

lost our DIGITEL DSL connection an hour before that deadly storm hit the pasig/cainta/marikina area. i do live in cainta and when the power went up 4days after the flooding, everything followed after that EXCEPT THE SUCKING DIGITEL DSL CONNECTION. it had been a week and a half now since i started calling day and night and getting promises that they would send a technician to check out the connections here at our subdivision. until now… NOTHING! i have already tried to be patient with their poor customer service reps, even though i know when they say pasensya na po was just so robotic and scripted na. i lost my patience yesterday and cussed one of them shouted at the top of my lungs out of desperation… and still… N O T H I N G ! ! ! FUCK DIGITEL. i should have known that their service was crappy…. crappy is an understatement… i dont know what else to call this poor low life internet service

true true. It’s been like that for this week. I saw it over the internet and didn’t believe my eyes until i had it speedtested. On to the weekend and i hope it’ll be the same. Expect internet traffic though.

yo Barca boy and Ty, I’m going to do a handful of reviews, like this QIK thing, Smart Bro, Globe’s, and Sun’s broadbands. Know where I could start guys or anyone here can make a suggestion or two?

All good Barca Boy! Yeah of course I have to be positive. There’s always a solution to every problem so why fret about it? But my patience, if stretched to the limit, can only be so much, so I trust that these pldt guys can do what it takes to repair problems and stuff. Well, none to repair yet that’s for sure so i’ll just take my time and enjoy surfing stuff around.

I’m not surprised as well dun sa connection na almost 2mbps. it has happened before with the first plan i availed from pldt. it can happen again.

I can relate man. Truly, I can relate. But you seem agitated or whatever. hahaha! Kidding. Well for me I was caught by surprised since I didn’t know that it would be almost 2mbps the connection speed.

hello pepperoni, fancy seeing you here still around. I heard someone over the net universe had recently gotten an almost 2mbps connection with a plan 999. Something to raise eyebrows about?

yeah i thought so. Maybe about a blog regarding DSL in the Philippines, on an objective standpoint. i’m not saying this one’s not objective but perhaps on a personal note. that’s what reviews are all about anyway,

see? Same same. I’m not very much technical myself. hahaha! and If i want to write about something, i do it on my own free will, unless someone has to pay me. SAME SMAE!

i’m just playing with you guys. you bought it. i’ve actually availed of the product. and no i’m not an american. hyper lang ako tonight. I’m not the guy to do reviews. writing isn’t my thing. why don’t you guys do it.

haha! I’m just playing around. Ty, take it easy, i was just playing around. and no i have nothing against americans. just the thought of asking. maybe you can tell us more about it when you got the qik product ayt?

hi guys! I did what you told me to do. Just got connected with QIK yesterday. I just browsed away. ZOOM! ANyway, to those who want to connect, just call the hotline at 101-885.

yo! what’s up fellas? DSL’s fine! As in baby! haha! Sorry for that, I feel like such a whack. Anyway, I’ve been a subscriber of PLDT. Yeah they can get iffy with their service, and I’d rather not comment on it. HAHAHAHA!! That’s the only BS I can think of as regards their work or whatever. Connection’s fine as a baby but i don’t know if i’ll be getting one of this Quick Install Kits. I’m still gathering information about it. Anyone reckon so far?

nabasa ko na yung article na yan. no comment pero okay lang. haha! What am i saying?!

hilarious isn’t the word. probably insande? weird? oh well, panapanahon lang naman daw eh. haha!

true true. well i respect your point of view. as far as i’m concerned, i read a column this week regarding the Senate, NTC, and the telcos. talk about a big mess. the columnist said one of the telcos’ internet sticks (probably those with USB connection) has something to do) doesn’t work shit at all. lol! It’s only Smart and Globe who has those right? Or has Sun joined the bandwagon? What about PLDT? The WiFi connection I only heard about from them is when you get 3mbps package. But Smart and Globe’s sticks are convenient you can connect to anywhere with them. But they don’t work properly? That’s strange. haha!

yo global dude! just call 101-885. it’s qik’s hotline. cool?

^^ yes and no, kasi last year na nila product yan. pero relaunch lang yung ngayon. check it at their website http://myworldmydsl.com/qik/home.aspx you can read all about it there. otherwise, might as well call their hotline 101-885 about it.

well for some reason pldt gives me good service and bad service at times eh. tama ka nga na minsan talagang sasablay at sasablay ang mga companies. dadating din talaga yung point na ganun pero dapat bumawi sila sa mga downfalls nila. ganun yung nangyayari sa kin with pldt before, bumabawi naman.

yeah, it’s awesome. but it would be more awesome if PLDT can really get their services in general improved.

nakita ko na yung commercial. ID lang pala kailangan. tinamad ako tawagan yung hotline dahil parang di naman accessible. pero well matawagan na nga. hehehe

so far mga dudes, wala pa ako problema with QIK. connection is okay naman, despite the occasional internet traffic.

anyone giving pldt a chance with qik? Quick Installation Kit o kung ano man yan…easy access daw. they got this huge ad in the papers recently and i saw the commercial. looks great at sana, salvation ng pldt ito. i can’t go on sky as iba ang cable namin at hindi accessible sky dito kung saan ako.

100Mbps = in the year 2100. greedy companies who provide crappy services even to those that work for them. How do I know? I work for a distributor of Smart and the SmartBro that we use is crappy. At home, I use PLDT the only time I got a 2bmps speed was last year. They should upgrade whatever needs to be upgraded to provide better service.

Better Services = Happy customers
Happy customers = more money/revenue

bad services = tolerated until a marginally better one comes along

While I do agree that our country provides us with very expensive yet shitty net services, we are not a third world country.

If we were, DSL wouldn’t even exist here yet, 3G phones would be for the uber rich, and public servants wouldn’t be tried for stealing P700M from the gov’t funds.

/endrant

hello(^_^)V.. I have plan 999 DSL on digitel, and then sabi nila up to 512 kbps ang speed, eh hindi nga umaabot sa 200 ang speed nang internet ko eh,nakaka inis cla, mga muka clang pera, ang pinaka mataas na speed ko lng ay 100+ khit na madaling araw ay mabagal parin, grabeh!.. kahit na bagong format pah PC koh!. and kht na inoptimized kona ung internet connction… kya panget ung internet connection nang DIGITEL..

Do you have any suggestions on what internet is good to get in Binan, Laguna? I’m currently using bayantel wireless and i tell you… it smells. I couldn’t even play a game decently anymore.
I’ve tried using Digitel which was better yet more expensive at 1-2k a month. And there was one time when they got the net fixed after…. TWO MONTHS!

I don’t like it.. Very disappointing… To be honest we are paying for nothing, we used to have a dsl from another network and they are ok and very nice.. We moved to a new place and the connection of the internet is very very POOR…. And we could’nt have the old network that we used to have because they are not available in our new place.. If I could ture back time I will not live here just because of POOR internet connection…

My connection has been running on super slow for 3 weeks now. Funny thing is it slows down around 8:00pm – I suppose when call center agents start working on their east coast accounts. Clearly a case of bandwidth throttling where Globe redirects precious bandwidth to higher demand, higher paying customers such as the call centers. Should be ok though, except they are using bandwidth previously allocated to a customer segment to serve another – most people would call this stealling!

Well, these people obviously do not know the power of the consumer… so send your hate mails to the bosses of Innove…

dexter.baut****@****.***, boboy.ro****@****.***, tinamarie.o****@****.***, customer****@****.***, allan.cu****@****.***, gil.g****@****.***, annalee.guev****@****.***, marko.u****@****.***, lino.cua****@****.***, maremee.velez-mati****@****.***, cherryann.franc****@****.***, cocoy.clara****@****.***

Oh and did you know that Manny Pangilinan actually responds to each and every complain that he gets when he still owned PLDT? Never get that from the bosses above. To think that MVP is so up there… interesting.

Enjoy!

Hmm.. Globe might have upgraded their plans again… my connection is now averaging 3mbps, for the same price 1,500 a month.

Its going on for more than a month now.

I subscribe to Zpdee which is actually a cable internet provider. I have the 1Mbps pack which costs Php1,999.month. The service is pretty good actually. They performed some maintenance in my area recently (makati) and my down speeds have been in the ranges of 850-950kb/s. I go to dslreports to test it. My up speeds are usually within the 300kb/s range. I’m content with my down speeds but up speeds should usually be around half your down speeds, but all in all I don’t see myself switching to any other ISP soon (especially after hearing all the Pldt DSL complaints). So some of you might want to consider cable internet too, since I haven’t heard anyone suggest it yet.

It’s not like I have a choice here in the boondocks. There’s only PLDT DSL here. The solution every time the service goes sucky — kulitin lahat ng tao sa PLDT and make sure that the issue is as widely publicized as possible.

Inis.

Hi!
yung eastern telecom matino kaya?
ano kaya best bang for the back ngayon?

Reminds me of a conversation I had with some NTT engineers, in my previous job. I was complaining how I had such a slow 512 broadband connection.

One engineer asked, wide-eyed, “Mbps?”

I said, “No, kbps,” to which they looked at each other and snickered, as if to say, “you call THAT broadband?”

Need your advice. I am currently on dial-up and not a heavy user, personal use only. Would you still recommend that i get a DSL? and which is the cheapest and best?

some or maybe most ISP just accepts accepts accepts customers kahit na di na kaya so ang result ay mabagal ang connection lalo…

Parang jeep na pang walong tao lang ginagawang pangsampu

Well at the countryside home I enjoy this 3mbps connection while on my apartment in the city we got this 20mbps connection which isnt that expensive. Only cost like 59 to 60 dollars per month

We’re an archipelago and getting additional fiber-optic support will cost a lot of money. The outsourcing industry needs the connection so maybe the Philippines can come up with something.

Bimbo. I have globe innove at home. Checked it with Yugas speed test link. Just 336kbps download is just 50kbps. But on skyinet and globe’s speed test I’m currently 1.3mbps and 1.2mbps. I’m paying for 2mbps.

I’d like to move back to Iloilo (I’m living in Ortigas right now) for cheaper accommodations (read: free) so maybe I can travel, but I’m afraid Globe or Sky is not as good there as it is here. Maybe Yuga can tell me.

BTW, innove’s 2mbps only costs 1900 PHP

I also want to ask you guys what should we expect from a third world country.

I got the smallbiz starting package of pldt dsl (3k a month) and it sucks bigtime. I only get a max of 200kbps(usually 120+) from a promised 2Mbps and that’s even from the pldt play site. The connection is choppy specially in the afternoon.

The Internet plays a vital role in our business since we moved a big part of our workflow online, Gmail for email, Google calendar for bookings, Basecamp for managing our staff and office communications and Gallery for online proofing.

Until the Philippines get better connections going outside the country, getting more than a 1Mbps connection is not much worth the additional charges.

i just had my pldt dsl connection cut after more than 6 years with them.

feels kinda different without internet at home. sarap. ;)

now on the hunt for a new connection in the pasig area. except pldt.