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Is our privacy protected by the telcos?

Last night, my brother told me that this guy he barely knew had a grudge against him which started when they were arguing via SMS. Nothing big really until he showed me a text message with his number and our location (name of our baranggay). It’s like the guy’s saying “I know where you live so watch out“.

He tells me this guy has a friend working at a telco and that’s how he got my brother’s location. I told him most of our telcos have that feature that can track you down by just triangulating your cellphone’s signal. I think they had this service for several years now.

What bothered me later on is that this becomes a privacy issue. My brother’s lucky that he’s using a prepaid SIM so no personal information is involved but what if it were a postpaid account? Obviously personal data might also be exposed. That also means they can snoop over phone conversations or dig up all SMS conversations.

My question is — if GPS tracking via cell tower triangulation can just be accessed and used by somebody inside the telco, what protection against invasion of privacy do we have? Are these personal information readily available and accessible to the people working there (which they can just easily share to friends and relatives)?

I believe telcos should do something to protect the personal information we entrusted them especially from unscrupulous employees that handles the day to day operations of their network. This might just be an isolated case but it surely demonstrated how such private data can be easily accessed and exploited.

Abe Olandres
Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. Ang alam ko booming business yan sale ng private info. In bulk. Especially to businesses engaged in telemarketing.

  2. Yep, overheard a couple of politicians in the last elections being offered 1 million phone numbers for SMS blast.

  3. im not surprised.

  4. cool.. if only we could’ve access to their super spy networks we could track commander robot and everyone else.

  5. Thanks a lot for that info Yuga! Its like the movie enemy of the state – Will Smith, kaya lang kung ganun d2 sa atin parang okay2x na private infos natin! LOL

  6. Is our privacy protected by the telcos?

    I doubt it!

  7. back in 2001 i worked at the seattle, washington headquarters of AT&T Wireless. While there, not only did i know how to triangulate where a person was based on their cell signal – but i could also use any phone and triangulate the nearest cell tower (i forgot how to do this already haha). triangulation is just simple mathematics. this was before gps on phones.. we just used the cell signal.

    also, i know that the customer service side of AT&T obviously had access to all account information. so really, the only thing stopping someone from sharing info would be a mere confidentiality agreement. i know people that looked up addresses for celebrities in the states. however, quality control department is always monitoring actions and calls of their employees… if you look up a file that had nothing to do with your call, you would hear about it if they caught you. while i didnt work in the call center, i heard stories from other workers.. i wonder if the telcos here have strong quality control departments to regulate private information flow.

  8. if privacy in an issue.. be get ready you 2nd amendment, in case the dude is serious to hurt you

  9. this is really a serious issue indeed, remind me of the motion film –> “enemy of state” , it’s too horrible for normal people like us. But advanced hackers can do something similar, breaking the computer remotely.

  10. why not file a complaint with the telco? surely they have logs for data access. just test it and see how far it goes.

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