NTC issues memo on Mobile Internet Charges

What do you expect from NTC (National Tong Collectors). The most incompetent people are in NTC. My shipment for network switches got held at the port of entry because i was required to explain why i bought tranceivers.

Hello NTC! THeir engineers are either too uneducated to not know what a tranceiver is or they are waiting for me to pay tongpats (lagay) so they will release my shipment.

Nakakahiya talaga ang NTC. Sasali pa si Mar Roxas eh di madadagdagan pa ulit ng another incompetent but higly paid person ang departamentong ito.

for the telcos and NTC just make the 3g internet as all unlimited! That way there is no need to be charged with excessive amounts. No more per hour or per minute charging. Just outright UNLIMITED! That is how it should be!

not really. they blame the user call it the bill shock. had to pay extra 2K before it was disabled. =\

does NTC knows that telecoms has the tendency to have OVERLAPPING DATA CHARGING?
this is my case before.
if I connect to internet at 10AM and never disconnects till 10:30AM i should be charged for 30 minutes internet.
But, people don’t know that sometimes in between.. like 10:15 there will be a new connection coming from your IP. this will be additional charge…
NTC should investigate this.

my comment is not only on internet use but in mobile phone use as a whole.

there are three points to consider in this issue:

1. responsibility of the service providers
2. responsibility of the consumer
3. responsibility of NTC

since everybody is talking about #1, i’ll talk about #2 and a little of #3

if people buy smartphones, they have to make sure that their smartphones are not smarter than them. i recall reading once in a blog someone said “and dami kasing mga tao na bumibili ng smartphone… ang problema di naman sila smart.”
sounds funny, di ba? pero there is truth to it. of course, di naman lahat.. i’m sure marami naman buyers na smart.
apart for the purchase of the phone, buyers should also learn more about the services of their service providers as well as the policies. di naman kasi kaya ng service provider na i-customize for each and every subscriber and kanilang policies and service provision. of course, it doesn’t mean na wala rin pagkukulang ang ibang service providers.

remember that sometime ago, globe (im not sure about smart) said that they will be implementing a per second or per 15 second charging sa calls?
it did not happen. di raw kaya. how strange is that when for international calls kaya naman? at walang nagawa ang NTC.

which bring me to point #3 – responsibility ng NTC. i can relate with coollearner when it comes to NTC. NTC seems to be powerless (or they choose to be like that) when it comes to proper regulation. i sometimes think that they put the wrong people there. parang kinakaya sila ng mga service providers. that’s just sad and at the same time very frustrating. we all know (i guess) that some times along the way, the service providers fail to deliver but most of the time (if not all of the time) they get away with it. kawawang subscribers.

siguro marami na rin nag reklamo sa NTC, isa na ko dun regarding questionable internet charges, akin naman from SUN:
http://www.hectorlegaspi.com/2011/05/sun-mobile-internet-charges-advisory.html

SUN CELLULAR lang ang proactive when it comes to advising subscribers of credit limit usage and regularly reminding subscribers of checking the settings for web browsing!

My GLOBE BILL reaches 30,000 pesos in roaming charges, I only received the 75% credit limit usage advise after 2 days, by that time, 50,000 pesos na ang bill ko! but issue was already settled after submitting formal complaint arranged by my lawyer. LOL