OFW woes with Globe’s Kababayan SIM Card

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why do you guys buy a separate sim when going abroad? looks like there’s no added benefit with this ofw or kabayan sims. even before wala pa tong mga gimik na to eh 15 pesos na ang charging for every sms sent from a roaming sim to pinas then when sending sms from pinas to a roaming sim 1 peso lang. so ano ba advantages nito?

GLOBE TELECOM SERVICES IS NO GOOD ANYWHERE IN MIDDLE EAST, PARATING NAWAWALA ANG SIGNAL AT KUNG MINSAN WLA TALGA SIGNAL… ITO PA ANG MALALALA, KUNG TATAWAGAN K FROM PINAS MABABAWASA PA LOAD MO AT THE SAME TIME PATI SA CALLER..

GLOBE KABAYAN SIM CARD IS USELESS….

pls globe respone nmn ,,
bkt ganun ,, sbi ng globe alert skin mang exexpire na dw ofwsim card ku.. ee ung tito ku 2yrs na xng gumgmit nd nmn bkt aku gnun,,

Global OFW’s mission is to help millions of Overseas Filipino Workers around the world by providing them the tools to help them lead better lives. The tools in this website can help the Overseas Filipino Worker save thousands of dollars and help them ease the pain of being apart from their families and their loved ones. Check it out and help our OFW’s

whoa. i keep activating my brother’s ofw sim but globe keeps replying that i’ve cancelled it. so weird of them. help guys?! how do i activate my brother’s ofw sim??

Dear Subscribers,

On behalf of Customer Service Rep of Globe, we do apologize for the inconvince. For more information, you may reach us by dialling 211 using you globe handy phone number. your inquiry will all be answered by our efficient CSR. for IYA’s question, OFW sim is temporarily barred to use any VAS as well as promos such as unlitxt and other local call and txt promo. In addition, Globe Kababayan (OFW SIM), has in-comming and out-going charges, meaning even you didnt initiated the call, you will be charged according to the rates of country you are in. For lost load concerns, be assured that all deductions done to your credit is valid.

Customer Service Representative

To boyong and the rest, well i’ve been using Ofw sim since last year, well ganito kung bakit di nagwowork ang mga sims nyo, first un unang release nang ofw sim pack (ung dalawa ang sim.) Before you leave the country you must register so you have to load 300 to activate it by using the procedure given in the instruction or call hotline. Leave the other sim for you love ones. Either they must use it or not, this must be activated 24 hours prior departure kasi maactivate un after 24 hours eh kung don ka sa airport nagactivate pagpunta mo dito wala ka nang signal di na sya maactivate..this happen to me nong umalis ako dalawa pang sim, kay bad trip nagpadala na lang ulit ako..

Now, they release the new package which is preactivated already which you only need to buy it and ready to go, this is how i understand since my friend brought her globe pack sim and she didn’t even load activated na nong nasa states na sya.

At saka ang mechanism non don’t expect na ikaw (from u.s if you will reply back to your love one using ur ofw sim don’t expect na piso ang babayaran mo, 15 pesos kasi ang send mo will go ur network then to globe kaya ganun, pero ung love one mo, it will go to globe then to the partner network kaya piso lng sila. sila ang may bintahi hindi ikaw, (nasa states ka nga o ibang bansa of course alam nila may pera ka.hehehe). so the best way to do that is using chikka.com since i Globe have partner with chikka u can text for 30txts in a day, parang receiving na lang yang ofw sim mo, but if you have the money you can load 500 to text u divide it by 15 thats how many text u can give.

ngayon ang problema ko naman ngayon bat ako nakapunta dito sa sight. well sabi nang globe you don’t have to reload, O.O nga tama, hindi ako nagrereload, but sometimes i let them load me at least 20 pesos to make it active. but it didn’t say that it will EXPIRE. ayon ang catch, sabi anila may senend sila sa akin na notice na mageexpire, ang nareceive ko naman ay “magreload nang at least 15 para may 5 free texts ka after 2 days marereceive mo ang award.. iba ang advertisement sa notice diba kababayan? dapat sabi don reload in 15 days so your sim won’t expire.ganun.. ngayon problema ko ngayon i have to wait 14 days loloadan nanaman nila nang 100, call the customer service saka nila activate.. that’s a lot of days to wait..

Tmobile, at&t, cingular o watever telecos ang magshowshow up hindi globe kasi nekipartner ang globe (response to boyong)

anyway good service all in all hoping lang na dapat din at least 2 pesos ang text nang ofw to pinas para piso difference lng.hehe!agree?

anak ng tinapa tong ofw sim! kala ko makakatipid na ako.kababalik ko lang dito sa states at kinabit ko yung globe ofw sim. alam ko meron akong P500 na load. nakapag text ako dun sa paired ofw sim na iniwan ko mga 7 times within the same hour. tapos sa pang walo “Requested facility no subscribed” na..ano ba to me limit? btw TMobile ang lumalabas na signal sa phone ko…

I also had the same problem, but with smart sim…because im so frustrated i bought the globe ofw sim pack for my husband, i remember to read something in globe’s OFW sim guide that after a while you need to extend the roaming service, im not sure if after sixty days or so.. if you are still out of the country and want to continue using their promo offers, I am quite sure about it. I even discuss it with my husband..and he said ” ganun din siguro ung sa smart…siguro ni reregister ulit ung sim, di na na register ulit ni ate ung sim nya kay nachacharge na tyo ng 20pesos per 160 charac. sms”. You can try to confirm this with globe..i really like to quote the exact words i read at the OFW sim guide but i already gave it to my husband who is now abroad…i hope i could give a little clarification with your concern…but still you may want to confirm it with globe telco.

HI to anybody who is working in globe company. I just arrived last week here in Sydney Australia. One day before departure me and my husband decided to purchase an OFW sim card and loaded it P500. The other 2 sims was given to my relatives in the PHils. It so happen that the two sim was not able to insert. I noticed that my sim dont have signal here in Syndey. My 2 relatives just decided to insert the sim maybe 3 to 4 days after it. Up to now we cannot used the sim because my cell dont have yet a signal. what are the right procedures so that we can still used the OFW sim? how many days is the activation? what can I do to have my cell a signal? I hope someone can help me

I have an existing old plan with one dependent on my plan and i would like to discontinue the plan. I dont know if this is the right space for my request since i cannot find any links in the globe customer service space. my existing number is 091750*****.

I am out of the country and am using a different network already and is costing mo so much to use my roaming. I hope globe service center can easily help me, since my wife told me that the globe service center needs a request coming from the globe subscriber. I have already satisfied the more than 2 years requirement for the paid plan.

thank you

dong

STILL, PLS EXPLAIN WHY GLOBE IS CHARGING 15 PESOS FOR A PH TEXTER TO A KABABAYAN SIM IN SINGAPORE, ALSO IF I BROUGHT K SIM IN USA HOW MUCH IS THE CHARGES TEXTING A KSIM IN PH ?

Just an update. Globe has not failed me yet.

From: Globe Telecom Customer Service [mailto:cust****@****.***]
Sent: Monday, May 12, 2008 12:14 PM

Dear Chester,

Greetings.

We wish to apologize for the length of time it took for us to respond. We have retrieved the call you made through our hotline. We have verified your claim as well. In line with this we wish to inform you that you we have already processed the adjustment for the handyphone number xxxxxxx which you used. Kindly expect the adjustments to reflect in the next billing statement. Please accept our apologies the inconvenience that this has brought you. Rest assured that we have called the attention of the people involved. Trust that we would ensure proper coaching for our customer service representatives to avoid such incidents in the future.

Again our apologies and thank you for your continued patronage of Globe.

Respectfully,

Divi Vocal
Globe Customer Service

curiously, the reply to chester didn’t indicate why they are now charging P 15 per text from a Globe phone in the Philippines to a Globe Kababayan user in Singapore. hmmm?

parang walang nalinaw ah :P

i also have the same concerns as chester. there has been no real clarification with regards to this. there was also a time when my girlfriend was charged the international text rate even before the announcement was made.