BPI goes “Mobile Web”… and disappoints

@iko, ang dami mong sinabi, pointlez naman

^unwarranted aggression alert

Tried visiting the site and it’s still the same old desktop version. It might not be live yet. I logged in and the version is still the desktop one.

@ reiden: Wahahaha.. I was thinking the same thing. :)

wait, is iko talking about BPI mobile web or GCash? O_o

@xtian1986 i was referring to transferring funds from my bpi acct to gcash

Eol does not work with opera on symbian. The css pulldown menus (which are actually the only navigation menus) dont, well, pulldown.

been forced to use the nokia native browser. It displays the ‘normal’ version of the page, but it works. Dont see anything new so far.

to be fair, their service is better than other banks.

their WAP site *gasp!* is still up naman so for quicker loading times for just simple transfers, that’s where i run to. i guess, for a “richer” banking experience kaya nagawa ‘to.

It does suck. I couldn’t even login using my daily phone, a Sammy U800.

I never liked their SIM-based Menus or the SMS-based systems. Their old WAP site (which I’m glad is still active) is much more usable and functional than this mobile “optimized” website.

i’ve been using bpiexpressonline.com over my iphone’s safari for over a year now and it works fine.

i thought they’re introducing a mobile version of their site. it’s still the same old desktop version which has been working since.

gamit ko nokia 5230 ok naman sa built-in mobile browser,naviview ng full content ng tulad sa pc.

Hi! Thank you for attending our special movie screening for Eclipse, as we also wanted you to see BPI Express Mobile.

Yes. you’re right, BPI Express Mobile has 2 variants: the SMS-Based and the Internet-based. For the Internet-based, we would like to clarify that it is a Java-based application which can be accessed via GPRS or Wi-Fi. To be able to use the service, you have to register first through BPI Express Online, then you will receive a link coming from BPI, which will enable you to download the BPI Mobile Banking applet. After, if you already want to use it, there is no need to access www.bpiexpressonline.com via your mobile phone’s browser. Note that the Internet-based BPI EXPRESS MOBILE is a “lite” version, which will enable you to do a lot of financial transactions including:
-> funds transfer to any BPI account
-> bills payment to more than 300 merchants
-> reload any Globe/TM prepaid phone
-> reorder checkbooks
and the usual balance inquiry plus a history of your transactions.

It will be great if you can try the service Ü
We can help your register for the Internet-based Express Mobile. You can in get in touch with me directly. Thanks.

i use their mobile services to check my balance and transfer money from my account to Gcash very convenient for my online shopping and i also use it in paying my PLDT bills just a few clicks on my cellphone and im done. i just noticed wala ng bank charge pag nag-withdraw sa kanila when i used my BDO atm :)

Hi Maye!

The Java-aplication is safe and secure. And it offers 2-factor authentication. That’s why we can now offer funds transfer even to unenrolled BPI accts or reloading of any Globe/TM phone.

Would like to assist you in the downloading of the BPI applet. How do I get in touch with you?

An iPhone app for bpiexpressonline please! I love BPI. Never had experienced the problems stated by others above. I love their real time deposit ATM’s. Truly a bank of innovation and convenience. Now where’s the iPhone app for mobile banking transactions and the mobile mall, BPI? Been waiting for it since the advent of thumbworld. Ãœ

@Eric:

@Jan — Great news! We no longer expire the Express Online password.

@ bursky/Coco Palm Sugar — Thank you for using BPI WAP Banking. This, however, will soon be “killed” as we already have the Internet-based mobile banking which offers more features.

You can now transfer funds even to unenrolled accounts or reload unenrolled mobile phones – which are not available in WAP banking.

We can help your register. You can in get in touch with me directly or logon to Express Online and navigate through Other Services > Express Mobile Registration > Mobile Banking.

Thanks.

@ jjb — The registration and ATM activaton are part of our security controls to ensure that it is really you requesting for the service.

If you are already enrolled in Express Online, you just need to do a simple registration to immediately get your Java app. No need to go to the ATM.

Logon to Express Online and navigate thru Other Services > Express Mobile Registration > Mobile Banking.

Thanks!

Accessed bpiexpressonline.com on an iphone. its like the desktop browser version. i don’t see a “mobile” version.. ?_?

@ ligrev — Thank you for checking out our website. If you access www.bpiexpressonline.com, you will really see our full/desktop browser version.

Our new Internet-based mobile banking is a “lite” version via a Java applet installed on the mobile phone. However, this is not yet available on iPhones.

You may still enjoy banking on your mobile phone via our menu-based mobile banking with Globe and Smart.

Should you need help, you contact me directly or visit www.thumbworld.com.ph. Thanks!

Oh wait. I’ve tried the SMS banking na via Globe Postpaid > Specials

So I guess I’m stuck with the “mobile app” na lang. Hope you can help me with that Eric. Thanks!

Hi Maye. I am from BPI. Thank you for trying out our Mobile Banking facility. It’s really for mobile people like you.

For the Internet-Based Mobile Banking (the mobile app in thumbworld) we just need to do a little tweaking on the Internet settings of your Blackberry. I can do a tutorial with you. How can I get in touch with you?

Thanks and hope to hear from you soon.

I was able to download the java app to my Nokia E63. I can log in and view transactions without any problems.

However, I’ve been trying to transfer funds to another account but the app won’t let me type in the account number and amount. I pressed each and every button on my phone but it still won’t work.

89-100 was of no help at all.

@Mai, for e63, to key-in the account # and amount , your phone should be in numeric mode. Just press the “ala” ALT button at the leftmost part of your keyboard below the Z key and you will be able to key-in numbers in the applet.

@Marnelle, I will send you an email for the instructions.

Thanks everyone! Have a nice day!

@zoe

Sir, any updates on the instruction on how to use BPI Express Mobile on Blackberry phones ?

Nice talking to you too Zoe! :) Thanks for calling/clarifying my questions. I’ll wait na lang for your response if puwede na siya for supersurf. http://www.iloverainb0ws.com/?p=1023

Off topic: Damn you Globe. o_o

@ Coco Palm Sugar — Thank you bringing this matter to us.

We will try to test the Java application on a Samsung U800 and send you feedback. There are nuances on how some Java applications behave on various devices.

How can Zoe or I get in touch with you directly?

@zoe – i have the same problem with marnelle, im using blackberry 9700 and downloaded the bpi app, i always receive the 401 connection. please help me. thanks! you can reach me thru niceurda****@****.***

Hi everyone! Sorry for the long hiatus.

For those who can’t log-in or getting 401 in their Blackberry, minor modification on your BB’s internet settings needs to be done. Steps on how to do this are listed below. Please note that GPRS charges will apply as soon as
you log-in. If you are subscribed in Blackberry Internet Service (BIS), you
may be charged on top of your BIS monthly bill.

These steps have been tested in some of the Blackberry models – 9000, 9700,
8900, 8520 and 8320. Results may vary depending on your phone model version/specification and your telco. We are currently working on enhancements to make the BPI Mobile Banking applet easily available to Blackberry users.

1. Set the browser to Internet Browser. Note that the default internet
browser is “Blackberry Browser”.

To change to Internet Browser:

> Go to “Options”
> Choose “Advance Option”
> Click on “Browse”
> Under “Default Browser” and “Default MPS Browser” choose “Internet Browser”
> Click “OK/Save”

2. Access Point Network (APN) should be your telco’s GPRS. To change your
access point network:
>Go to “Options”
>Choose “Advance Option”
>Click on “TCP/IP”
>Check (tick mark) APN enabled
>Type-in the APN of your telco

APNs:
Globe Postpaid: http.globe.com.ph
Globe Prepaid : internet.globe.com.ph
Smart : Internet.net or internet
Sun: Minternet

Hope this helps.We will be posting this update in www.thumbworld.com.ph soon.

Have a nice day everyone.

@ tenten — we need to get some detais.

please email me (fmfaus****@****.***) your mobile number and 16-digit SIM serial number printed at the back of your SIM.

thanks!

@tenten – got your email. we already sent the details to Globe. will keep you posted. thanks!

Visiting the site from the SE K618 browser fails with “Your browser doesnt support frames”. Would have been better if there is a dedicated mobile site for us with rather old phone models. :(

ciao!

@ Eric:
I can’t download the BPI web browser on my phone.
My unit is Sony ericsson X10 mini pro.
Upon downloading, “feedback is: “unable to download. the content is not supported to ur phone”… hope you can help me regarding this matter.. A large amount of load were wasted due to downloading of this… hope you can help me…Thank you in advance…

@eric: I can’t seem to make your bpi app in my phone. I have a blackberry 8900. I already tried the steps you mentioned above to no avail. What’s even worse is that when I tried to use globe menu-based, I always get the message that globe is under going maintenance and that bpi mobile transactions are disabled. Please help. You can email me at melai****@****.***. Will appreciate any help from you. :)

@zoe, I’m a blackberry user.. i just wanna ask if the BPI applet is a BIS dependent app?..

@zoe, it’s not really working with BIS or regular GPRS/3G connection.. You guys should release an update..

Hi cc, Did you receive an error message when you try to download and/or log-in? Can you recall the error message? We will be needing some info from you for us to check your access problem. We need your registered mobile number and your full name. Please email your details to expresson****@****.***.

Hope to hear from you soon.

Thank you.

Hi Stocksph, for E72, you need to press any of the numerical key first to key-in the user id and password. Thanks.

@Zoe and Eric, update on the app for Android? Thanks!

Is this right, fund transfers to unenrolled accounts is only possible through this applet? Fund transfer to unenrolled accounts is not possible on Desktop version right?

@teknisyan creating their own apps will surely increase the security when doing online transaction? i hope so cuz BPI really need to make sure that all transactions are super private and safe. I’ll try it out on my BB and see how it goes :)

i used to be able to use it in my nokia 5800 and transferred to anyone anytime without any problem. however, when i switched to the iphone,safari wont let me download it. it says safari cant download the file. any help would be apreciated. i tried going to the branch and no one has the answer.i tried calling 89-100 to no avail too. i’m hoping you can help me with this..

@erich: BPI should consider Myriad’s J2Android to convert the existing java app…

See http://www.myriadgroup.com/Media-Centre/News/Myriad-New-J2Android-Converter-Fuels-Android-Applications-Gold-Rush.aspx

Any updates on the iPhone/Android version?

Our Mobile App will soon work for iPhone and Android phones. We’re now very excited to make it available to you.

Yugatech will be one of the first to know.

Cheers!

hi! please email me your contact details at fmfaus****@****.***.

thanks!

@ sam_murillo

please email me your contact details.

thanks!

i’ve been waiting for this app for the iphone for months now. i hope bpi could release it asap since it would be easier for us patronizers to transfer funds using our phone than going to the bank.

Guess the app was republished today with some UI fixes but still the same JSP 500 errors.

Oh, weird though that i registered using the keycode from the send sms link in expressonline and logged in using my expressonline account and did a transaction in it as well.

In any case we’ll just wait for the official announcement.
App is looking good btw.

the BPI app could only run with simbian os like those of Nokia phones. it won’t work with my new samsung galaxy ace with android OS

To re-download the app, logon to EOL and navigate thru Other Services > Express Mobile Maintenance > Mobile Banking > Send New Link.

the iPhone app for Express Mobile works just fine, so far.

The Android version, though, told me that the applet expired and to logon online to get a new link and redownload from market. Not good.

Android app works fine with my SE X8. Just a question though, if I want to log in using another account not under my name, is there a way? My wife was trying to log into her account using my phone. App says there is an error, but if I log in using my account, there is no problem. TIA.

If anyone here is working for BPI, I just found out that my BFB account is not anymore listed in the BPI Express online website when I log in. Is this just a glitch in your website or should I start suing you guys now?

can’t use BPI online with my blackberry. i am using OS 7, but when i type in my userid, it stops working.
please fix this.