SSS starts a pilot Digital Branch in Laguna

The Social Security System (SSS) pushes its pilot digital branch in San Pedro City, Laguna province in an attempt to push its digital transformation

The recently opened branch at Robinson’s Galleria South Mall will be offering a multi-channel service delivery platform for members, employers, pensioners, and the general public in the city’s 27 barangays.

“The pilot branch will help members and pensioners get acquainted with the various SSS digital platforms. As we continue our digital transformation, the SSS is aware of the current situation where some members and pensioners need assistance in using our My.SSS portal and SSS mobile app. Hence, we created a digital branch to encourage members to enroll in My.SSS portal. Branch personnel can personally guide them in exploring the electronic services available and proceed with online transactions,” SSS president and chief executive Aurora Cruz-Ignacio said.

At a later time, members and pensioners will be able to access the online service to transact on their own at the comfort of their homes and workplaces as they convert the regular branches to digital spaces in the National Capital Region (NCR) and other select provinces.